Phone: ******** Email: firstname.lastname@example.org
A highly equipped Administrative Assistant with experience in performing a variety of administrative duties and support managers and employees through a variety of tasks related to organization and communication.
1. Receptionist / Administrative Assistant – Aktor Como Intercity FM (Oct 2018 - Present) Qatar
Project : Doha Metro and Lusail Tram Project
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Providing real-time scheduling support by booking appointments and preventing conflicts.
Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
Screening phone calls and routing callers to the appropriate party.
Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
Responsible for confidential and time sensitive material
Familiar with a variety of the field's concepts, practices and procedures
Composing, editing, and proofreading correspondence and reports, and preparing a range of administrative documents
Greet and assist visitors.
Maintain polite and professional communication via phone, e-mail, and mail.
Anticipate the needs of others in order to ensure their seamless and positive experience.
2. Data Clerk / Admin Clerk – Como FM (Jun 2017 to Jul 2018) Qatar
Scanning through information to identify pertinent information.
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
Creating accurate spreadsheets.
Entering and updating information into relevant databases.
Ensuring data is backed up.
Informing relevant parties regarding errors encountered.
Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
3. IT help desk / Graphics designer – Tripai Overseas Agency (April 2016 – Jun 2017) Uganda
Worked the Help Desk providing PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades.
Knowledge of remote desktop connections, peer to peer file sharing and other applications associated with remote IT assistance.
Ability to handle different clients and different systems simultaneously
Answered phone calls, greeting clients, and scheduled appointments. Technical
Creating integrated design projects across both online and offline outputs.
Developing design briefs.
Explaining design concepts and ideas to clients and colleagues.
Coordinating multiple publishing projects.
Commissioning illustrators and photographers.
Providing graphical support for Blogs, websites and social media.
Working on presentations, leaflets, trade-marks, marketing materials and banner designs.
Producing accurate and high-quality design work.
Meeting clients to discuss their needs, objectives and budgets.
Designing and creating a wide variety of graphic art and promotional material.
Producing designs for both internal and external communications.
Involving customers in the design process.
1. Makerere University Kampala Uganda - Bachelor of Computer Science (2011-2015) 2. Iganga Girls secondary school- Uganda Advanced Certificate of Education (2009- 2010)
3. Wanyange Girls secondary school - Uganda Certificate of Education (2004-2008)
COSHH – DISS 2019
Diploma in customer service – 2016 Alisona (online university)
Diploma in Photoshop – 2019 Alisona (online university)
Diploma in Human resource – 2019 Alisona (online university)
Clerical and administrative duties
Scheduling appointments and travel
Prepare and organize documents
Clear written and verbal communication
Experience using computer software applications, such as Microsoft Word and Excel
Administrative Writing Skills
Microsoft Office Skills
Available on request
Office Administration Procedures
Attention to Detail
Discretion and Judgment