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Customer Service Manager

Location:
Knoxville, TN
Posted:
May 16, 2020

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Resume:

BRITTANY DENSON

I do everything to the best of my ability. Knoxville, TN adc807@r.postjobfree.com

865-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Recovery Coach

JourneyPure - Knoxville, TN January 2020 to Present

I implement recovery in a group setting.

I follow a daily schedule for the patients.

I complete any task patients need. I teach my own groups.

Server

Cheddar's Scratch Kitchen - Knoxville, TN August 2019 to January 2020

•Worked at a restaurant

•Handled a high volume of customers regularly

•Greeted customers

•Took and memorized orders

•Prepped orders

Cook

Fosterdale Cafe - Cochecton, NY

April 2019 to July 2019

I did prep and worked with cooking food in deep fryers.

•Supervised kitchen quality standards

•Followed proper safe handling policies

•Sanitized kitchen, dishware, work station, and equipment

•Trained as a cook

Floor Supervisor

McDonalds - Marlette, MI

November 2018 to April 2019

I completed my SERV safe certification through this employer.

I ran the drive thru.

I ran the front counter.

I counted the correct money from and to customers.

Server

Cheddars Bar and Grill - Knoxville, TN April 2018 to October 2018

Serving customers food and drinks.

Carrying my own bank.

Server

OCharleys - Knoxville, TN

December 2016 to August 2018

Serving customers food and alcohol.

Server

Shoneys - Maryville, TN January 2018 to May 2018

Serving tables.

Breaking down bar. Closing store.

Shift Manager

Krystal - Seymour, TN March 2014 to February 2015

Running my own store crew.

Bank deposits.

Safe counts.

Inventory counts.

Crew Member

McDonalds - Newport, TN June 2011 to February 2014

Drive thru window.

Closing front counter.

Server/Bartender

CRAWDADDYS RESTAURANT - Gatlinburg, TN May 2009 to June 2011

Serving customers. Making Jello shots. Closing Restaurant.

EDUCATION

High school diploma in Psychology

William Blount High School - Maryville, TN

August 2003 to May 2007

High school or equivalent

SKILLS

•Restaurant Server

•Hostess

•Waitress

•Waiter

•Busser

•Host

•Customer Service

•Server

•Sales

•training

•POS

•fast learner

•Organizational Skills

•Word

•Powerpoint

•Counseling (1 year)

•Microsoft Office

•Time Management (3 years)

•Receptionist (1 year)

•Case Management

•Management

•Group Facilitation (Less than 1 year)

•Food Preparation

CERTIFICATIONS AND LICENSES

ServSafe

April 2019 to April 2024

TABC

September 2019 to September 2024

Drivers License F Endorsement

April 2020 to Present

I am considered an F endorsement driver.



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