CURRICULUM VITAE
Personal details
Surname Masike
Full Names Ignatia Neo
Address ** ****** ******
Vorna Valley
Midrand
1686
Identity Number 890**********
Driver’s License Code B
E-mail Address adc7y7@r.postjobfree.com
adc7y7@r.postjobfree.com
Contact Numbers 079-***-****
Profile:
Research competent, project coordinator and staff support. High level of interpersonal
interaction combined with sound problem analysis capacity. I well developed communication,
planning and organisational skills, with strong aptitude to motivate teams and individuals in
order to transfer skills. I high level of cognitive and emotional capacity, versatile, adaptable and
energetic
Areas of Competencies:
Computer literacy skills
Office administration skills
Ability to meet deadlines in a very fast- paced and demanding office environment
Work well under pressure
Ability to communicate effectively in oral and written English
Able to function effectively, both unsupervised and good team co-ordination skills
Project management skills
Coordinating and organizational skills
Paying attention to detail
Qualification
Qualifications Institution Year
Matric Pro Arte Alphen Park 2007
Bcom Tourism Midrand Graduate Institution 2012
Management Subject passed: Business Management; Business
( Cum Laude) Management Strategic; Hospitality in Tourism; Special
Interest Tourism; Galileo; Airfares and Ticketing;
Tourism Geography; Economics; Human Resources
Management; Marketing; Research Methodology;
Transportation in Tourism; Business English; Tourism
Environment; Mathematics; Skills; Industrial Relations;
Tourism: Festivals and Events; Tourism: Planning and
Development; Business Law; Business Ethics;
Destination Marketing; Marketing of Services;
Hospitality in Tourism; Research Project; Domestic
fares and Ticketing.
Computer Literacy MS Office Word
MS Office Excel
MS Office Access
MS Office Power Point
Outlook
Email & Internet
Experience
Organization Electoral Commission of South Africa
Employment dates Contract - January 2019 – June 2019
Position Held Project Specific Expansion Staff
Duties
Act as an ambassador between clients and internal departments to offer effective
and efficient solution
Create open communication channels between all departments
Handle escalated queries timeously and take ownership
Liaise with Stakeholders and affiliates in a professional manner
Provide feedback as requested
Planning of Stakeholders events and workshops
Communicate professional with clients
Compiling and Distribution of documents
Creating an awareness
Compiling budget change request
Organization South African Academy of Applied
competence
Employment dates April 2017 to July 2018
Position Held Educare & Travel and Tourism Lecturer
Duties
Preparing and delivering suitable, quality course material in Educare for N4 & N5
students in an efficient and timely manner.
Assisting students with their Thesis. lesson planning, preparation and research
Participating in the development, administration and marking of exams and other
assessments
Development of learning materials, preparing schemes of work and maintaining
records to monitor students’ progress achievements and attendance
checking and assessing students' work
Encouraging personal development via tutorial work
invigilating examinations and general administration
maintaining up to date knowledge of the subjects taught
contributing significantly and regularly to the teaching programmes of the college
Nokuthula Nkosi
Organization
Employment dates
Position Held
Duties
Provide administrative support to the Visa Office
and/or temporary entry to Australia in accordance with Australian Immigration law and
policy
Effectively manage own and team’s caseloads under time pressures and within
resource constraints
Provide accurate, timely and appropriate advice to clients and colleagues
Prepare correspondence to clients and stakeholders
Undertake case-related investigation, including with ad hoc interpreting
Standards and record-keeping requirements
Oversee the completion of all relevant visa and immigration documents and ensure
that they are received within the time limit set by the government
Maintain strong working relationships with all clients and colleagues
Assist client/agent on phone with visa queries, obtaining additional information
Liaising with courier companies and arranging pick-ups, lodging of applications
Answer the dedicated visa helpline calls and help where needed by the team
Review practices and make suggestions for improvements
Responsible of quality control of applications daily
Organization
Employment dates
Position Held
Duties
To actively drive product and device knowledge with specific focus on increasing
voice and data sales and excellent customer service
Maintaining best customer service
Implement and maintain a record keeping system
Complete company and client/principal related documentation from time to time
Prepare for meeting
Compile feedback and report as requested
Identify customer needs
Guide customers to best offer/product that emphasizes the benefits related to the
need of the client.
Ensure achievement of sales targets including voice and data contracts, data
upgrades and data prepaid
Process customer application in accordance with principal requirements
Assist in stock control and stock taking.
Organization
Employment dates
Position Held
Duties
Maintaining front desk duties and reservationist (checking in and out of guest)
Supervise waiters and waitresses
Provide information and handle queries professionally and effectively
Welcoming of guest and ensuring their satisfaction
Demonstrating menu knowledge
Up selling specialty items
Maintaining events calendar
Handling complaints
Stock taking and monitoring
Monthly report
Preparing food for guests and ensuring that the rooms are on a high standard
References
Name
Position
Organization
Contact number
Name
Position
Organization
Contact details
Name
Position
Organisation
Contact details
Name
Position Supervisor
Organisation TLS Contact
Contact details 084-***-****