Wilson Octaviano Libo-on
Contact Number: 090********
Email Address: adc7vl@r.postjobfree.com
OBJECTIVES
` To be a part of a Hospitality Industry utilizing knowledge and skills that will cater for guests particularly in the areas of services management, customer satisfaction, service quality, policy and strategy.
EMPLOYMENT RECORD
Position : Barista
Period : September 5, 2018 - March 10, 2019
Company : 033 Café Jaro, Iloilo
Position : Supervisor/ Astt. Manager
Period : November 2015 – June 17, 2018
Company : Organiclicious Restaurant
Jumeirah Beach Residence The Walk Dubai
Summary of Basic Responsibilities
Maintained all records and self- managed any needed department improvements.
Promoted three times and consistently recognized by management and corporate
Office or positive attitude and ability to deliver superior costumer service.
Responsible for delegating all closing task to fellow associates, and staying until all duties and tasks were completed.
Held and maintained duties of head waiter including, but not limited to, incoming and outgoing.
Educated new hires and promoted associates, as a trainer, on all policies and procedures.
Utilized teamwork in Holiday Contest, resulting in top seller and the top selling team.
Position : Waiter
Period : September 2013 – November 2015
Company : SALADICIOUS DELI RESTAURANT
Jumeirah Beach Residence The Walk Dubai
Summary of Basic Responsibilities
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant’s menu and products.
Provided Friendly and attentive service.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Maintained table settings by removing courses, replacing utensils and refiling beverages promptly and courteously.
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Assisted in cashiering and Point of sale (POS) system procedures during busy hours.
Maintained high standards of cleanliness and sanitation.
Position : Waiter
Period : January – August 2013
Company : The Archive Cafe Restaurant
DIFC DUBAI
Summary of Basic Responsibilities
Consistency provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant’s menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Provided friendly and attentive service.
Resolved guest complaints quickly and efficiently.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Maintained high standards of cleanliness and sanitation.
Position : Concierge
Period : December 2010 – December 2012
Company : FarnekAvireal LLC
Summary of Basic Responsibilities
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.
To maintain and secure premises.
To be clearly visible.
To respond quickly and correctly during crisis
Observing and reporting
Checking and monitoring
SEMINARS AND TRAININGS ATTENDED
On job training : Nursing Aid( Iloilo Doctor’s Hospital)
EDUCATION:
ILOILO DOCTOR’S COLLEGE :Nursing Aid (Graduated : 2002 – 2003)
On job Training : Nursing Aid (Iloilo Doctor’s Hospital)
PERSONAL DATA :
Dateof Birth : August 25, 1983
Civil Status : Married
Nationality : Filipino
Height : 5’7
References:
Available upon Request