DIVYA SHARMA

adc7vi@r.postjobfree.com Phone: +1-813-***-**** www.linkedin.com/in/sharma-divya28

Certified Scrum Master with 3 years of industry experience as a Business Analyst with a solid understanding of SDLC, Waterfall and Agile Methodologies like Scrum, Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Documentation and Data analysis.

TECHNICAL SKILLS:

Modeling Tools

MS Visio, Camunda modeler

SDLC Methodologies

Waterfall, Agile-Scrum, Kanban

Business Skills

Process Modeling, Change Management, GAP Analysis, Impact Analysis,

SWOT Analysis, JAD Sessions, Project Scheduling, PEST Analysis, As-Is and To-Be Approach

Requirement Management

JIRA, Rally, HP ALM, MS Office, Confluence, ClearQuest

Testing Tools

HP ALM, Postman, X-Ray

Reporting/BI Tools

Tableau Desktop, POWER BI, MS Excel

Methodology Tools

JIRA, HP ALM, RALLY

Databases

SQL Server, MySQL, Oracle SQL Developer, MS Access

Languages

SQL, C, C++, Java, Python

Operating Systems

Windows XP/10, Linux, Mac OS

WORK EXPERIENCE:

Clique Infotech Solutions Pvt. Ltd, India Dec 2014 - Aug 2017

Clique Infotech is a customer engagement company in Delhi, India that partners with businesses to improve customer experience and helping them solve their most complex challenges through Business Intelligence, Big Data and cloud solutions, Data management services.

Role: Business Analyst

Responsibilities:

Work directly with stakeholders, vendors, and end-users leveraging interview and brainstorming techniques to identify and document critical core business logic, process, and rules to finalize requirements

Ensure the development teams are fully aligned with defined business requirements

Document all project functional and software requirement specifications

Develop project requirements traceability matrix

Business writing skills in writing Business requirements document [BRD], Use Case Specifications, Functional Requirement Specifications [FRS], and Unified Modeling Language [UML] diagrams such as Activity diagrams, Class diagrams and Sequence diagrams using MS Visio and Camunda modeler.

Prepare Data Mapping Documents for the reporting documents generated by the system.

Perform extensive business process analysis including data analysis and GAP analysis.

Participate in all AGILE- SCRUM activities

Author the User stories, success criteria, test cases for the user stories, and managed them in JIRA

Build prototypes based on defined requirements & specifications

Conducting workflow, process diagram, and GAP Analysis to derive requirements for existing systems enhancements using UML.

Conduct meeting with the business to review SWOT Analysis, Risk Analysis, QA Testing, Project Planning, Cost-Benefit Analysis.

Manage test case and test plan reviews to ensure proper coverage of all requirements

Generate matrix reports and visualizations for both business leaders and technical teams

Create Tableau dashboards to track business KPIs that increased customer satisfaction.

EDUCATION & CREDENTIALS:

Master of Science in Engineering Management, University Of South Florida, Tampa, FL Dec 2019 GPA-3.48

Bachelors of Technology in Computer Science, Delhi Institute Of Technology and Management, June 2015 GPA-3.26

Certified Scrum Master (CSM)- (ID-1215836)

ACADEMIC WORK:

Meal Deal (Business Plan and development)

Created a startup business plan which includes Industry & Market analysis, Competitive analysis, Porter’s five force analysis, Blue ocean strategy, Better, cheaper and faster analysis, SWOT analysis, Business model canvas, Organizational plan, Financial analysis, Expense projection and Exit strategy.

Financial Statement Analysis (Technology and Finance)

Analyzed a set of companies and developed an investment plan for the client.

For investment plan: Analyzed the financial prospects of a company from its annual report, calculated and compared ratios using 10k form of past years, financial report, SWOT and PEST analysis.

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