email@example.com Phone: +1-813-***-**** www.linkedin.com/in/sharma-divya28
Certified Scrum Master with 3 years of industry experience as a Business Analyst with a solid understanding of SDLC, Waterfall and Agile Methodologies like Scrum, Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Documentation and Data analysis.
MS Visio, Camunda modeler
Waterfall, Agile-Scrum, Kanban
Process Modeling, Change Management, GAP Analysis, Impact Analysis,
SWOT Analysis, JAD Sessions, Project Scheduling, PEST Analysis, As-Is and To-Be Approach
JIRA, Rally, HP ALM, MS Office, Confluence, ClearQuest
HP ALM, Postman, X-Ray
Tableau Desktop, POWER BI, MS Excel
JIRA, HP ALM, RALLY
SQL Server, MySQL, Oracle SQL Developer, MS Access
SQL, C, C++, Java, Python
Windows XP/10, Linux, Mac OS
Clique Infotech Solutions Pvt. Ltd, India Dec 2014 - Aug 2017
Clique Infotech is a customer engagement company in Delhi, India that partners with businesses to improve customer experience and helping them solve their most complex challenges through Business Intelligence, Big Data and cloud solutions, Data management services.
Role: Business Analyst
Work directly with stakeholders, vendors, and end-users leveraging interview and brainstorming techniques to identify and document critical core business logic, process, and rules to finalize requirements
Ensure the development teams are fully aligned with defined business requirements
Document all project functional and software requirement specifications
Develop project requirements traceability matrix
Business writing skills in writing Business requirements document [BRD], Use Case Specifications, Functional Requirement Specifications [FRS], and Unified Modeling Language [UML] diagrams such as Activity diagrams, Class diagrams and Sequence diagrams using MS Visio and Camunda modeler.
Prepare Data Mapping Documents for the reporting documents generated by the system.
Perform extensive business process analysis including data analysis and GAP analysis.
Participate in all AGILE- SCRUM activities
Author the User stories, success criteria, test cases for the user stories, and managed them in JIRA
Build prototypes based on defined requirements & specifications
Conducting workflow, process diagram, and GAP Analysis to derive requirements for existing systems enhancements using UML.
Conduct meeting with the business to review SWOT Analysis, Risk Analysis, QA Testing, Project Planning, Cost-Benefit Analysis.
Manage test case and test plan reviews to ensure proper coverage of all requirements
Generate matrix reports and visualizations for both business leaders and technical teams
Create Tableau dashboards to track business KPIs that increased customer satisfaction.
EDUCATION & CREDENTIALS:
Master of Science in Engineering Management, University Of South Florida, Tampa, FL Dec 2019 GPA-3.48
Bachelors of Technology in Computer Science, Delhi Institute Of Technology and Management, June 2015 GPA-3.26
Certified Scrum Master (CSM)- (ID-1215836)
Meal Deal (Business Plan and development)
Created a startup business plan which includes Industry & Market analysis, Competitive analysis, Porter’s five force analysis, Blue ocean strategy, Better, cheaper and faster analysis, SWOT analysis, Business model canvas, Organizational plan, Financial analysis, Expense projection and Exit strategy.
Financial Statement Analysis (Technology and Finance)
Analyzed a set of companies and developed an investment plan for the client.
For investment plan: Analyzed the financial prospects of a company from its annual report, calculated and compared ratios using 10k form of past years, financial report, SWOT and PEST analysis.