Assistant Customer Service

April Lyn De Leon Santiago

Al Yousef Building, Al Nakheel, Ras Al Khaima U.A.E

Mobile: +971*********

Email Add: ****************@*****.***

OBJECTIVE

To obtain a position in a challenging company that offers me the possibility of professional growth and career advancement opportunities. SPECIAL SKILLS

Self motivated and fast learner

Good interpersonal skills

Honest and hardworking person

Knowledge in basic computer

Ability to work under pressure

Passion on Fitness

WORKING EXPERIENCE

IL FORNO ITALIAN RESTAURANT

Al Naeem Food Court Al Nakheel RAK

WAITRESS Dec. 2015 – Dec. 2017

Responsible of taking phone calls, taking orders, and arranging delivery services

Greet guest in the restaurant, taking orders, memorizing menus and daily specials.

Preparing selected orders and deliver orders at different tables.

Assisting with customer and clearing tables. .

Keep record of daily inventory, data entry using Computer system WELLNESS LADIES FITNESS &SPA

Khuzam, Ras Al Khaimah UAE

FITNESS ASSISTANT & WAITRESS ATTENDANT Dec. 2012 – Nov. 2015

Greeting Clients

Assisting clients how to use machines

Ability to give Exercises based on Physical condition

Greeting guests, taking orders, memorizing menus and daily specials, preparing selected orders at the tables, delivered orders.

Filling salt, pepper, sugar, and napkin containers.

Prepared hot, cold drinks and sandwiches.

Keep record of daily inventory, data entry using POS Computer system.

Keep them entertain through educational games and toys.

Keep them maintain their good personal hygiene

AL SAADA PLAZA HOTEL (Coffee Shop)

Al Nakheel, Ras Al Khaimah UAE

WAITRESS and CASHIER, Sept. 4, 2011 – March 10, 2012

Greeting guests, taking orders, memorizing menus and daily specials, preparing selected dishes at the tables, assisting with customer and clearing tables.

Prepared hot and cold beverages.

Responsible of arranging reservations in special occasions. Al Nakheel Hotel (Restaurant and Coffee Shop)

Al Nakheel road, Ras Al khaimah UAE

Waitress and Cashier March 20, 2009 – July 31, 2011

Greeting guests, taking orders, memorizing menus and daily specials, preparing selected dishes at the tables, assisting with customer and clearing tables.

Prepared hot and cold beverages.

Filling salt, pepper, sugar, and napkin containers EDUCATIONAL BACKGROUND

Tertiary: ICCT Colleges Cainta Rizal, Philippines

Business Administration Management 2005 – 2007

Secondary: Francisco P. Felix Memorial National High School Cainta, Rizal Philippines 2000 – 2005

PERSONAL INFORMATION

Age : 30 years old

Birthday : April 13, 1989

Gender : Female

Status : Single

Nationality : Filipino

Language Spoken : English and Tagalog

Visa Status : Employment Visa

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Sincerely,

April Lyn Santiago

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