Steven T. Nalick
Highlands Ranch 760-***-****
Over 15 years of technical presales leadership and IT project execution at high-growth organizations
Dynamic and results-driven technical professional with expertise in technical presales, systems integration, systems engineering, data management, and full life cycle project execution. Exceptionally adept in delivering world-class client services and tailored technical solutions that exceed expectations. Trusted advisor well-versed in contracts and negotiations. Resourceful and collaborative team contributor; impactful trainer in technical functions and sales. Articulate communicator, engaging presenter, and champion of cross-functional teams.
Highlights of Expertise
Systems Integration & Systems Engineering
Data Management & Migration
Client Consultation & Advisement
Contract Development / Negotiations
Disaster Recovery & Planning / High Availability
Technical Presales Strategies
IT Management Solutions & Business Continuity
Technical Support & Process Improvements
Cross-Functional Team Leadership
ARCSERVE, INC – Eden Prairie, MN 2014 – Present
Provided pre-sales engineering leadership across the largest geographic region of 13 states at a private company of 500 staff that delivers backup, disaster recovery, and high availability solutions.
Spearheaded sales and technical advisement of business products, including BaaS and DRaaS solutions. Analyzed existing partner/end user requirements for solutions and brainstormed application enhancements in alignment with client target objectives. Manage end-user proof-of-concepts and RFI/RFP documentation.
Vital contributor in bolstering average order of sales by 30% (FY2018).
Trusted Technical Advisor on presenting best practices and collaboration with Territory/Partner Account Managers to ensure sales, quality, budget, and technical requirements were met.
Trained over 150 partners and clients in technical functions and sales action plans.
Recipient of the Achievers Club Award (FY2018) and recognized as the Presales MVP (FY2018).
CA TECHNOLOGIES, INC. – Islandia, NY 2011 – 2014
Tasked with pre-sales engineering for one of the largest regions of the Data Management business unit, spanning 24 states for a software publisher comprising of 13K+ staff and sales of over $4.5B (2013).
Delivered field expertise as a technical pre-sales engineer for backup, disaster recovery, and business continuity products. Evaluated partner/end user requirements and offered key recommendations to improve application configurations. Supervised end-user proof-of-concepts and responded to RFI/RFP documentation.
Achieved 109% of quota (FY2014) across 4 territories and made the 100% Achievers Club (FY2014).
Instrumental member of the team that closed the largest individual CA ARCerve sale in North American history, worth $881K.
Designated Technical Advisor in administering CA ARCserve best practices. Partnered with more than 8 Territory/Partner Account Managers to deliver custom sales solutions to clients.
Instructed 20+ trainings on technical capabilities and sales strategies impacting 250+ personnel.
ALTHEA TECHNOLOGIES, INC. – San Diego, CA 2006 – 2011
Drove strategic data infrastructure and communications initiatives for a contract development and biotech manufacturing company with 180+ personnel and $30M+ in sales.
MANAGER – INFORMATION TECHNOLOGY
Directed projects and personnel in administering data systems, infrastructure, and hardware/software support for 230 end-users spanning 4 locations. Identified key cost savings to support budget goals while maintaining optimum operations, including virtualization initiatives that reduced expenses, physical servers, and energy impact.
Progressively promoted from Network Administrator (2006 – 2008).
Converted physical production and test servers to VMWare ESXi virtual servers. Leveraged existing Dell PowerEdge systems to design backend NAS storage for newly created virtual environment.
Executed a data migration project from IP transfer acquisition on minimal budget. Discovered and consolidated data by 60% (10TB to 4TB) while extracting data from physical and virtual servers.
Supervised and coached 3 Support Engineers and elevated overall team performance.
Enhanced productivity in the Project Management department by overseeing the MS SharePoint and MS Enterprise Project Management Server implementation. Installed software using VMWare ESXI and cannibalized server hardware at a minimum cost.
Negotiated Microsoft Enterprise Agreement with National Solutions Provider that cut costs by 200% for incremental licenses and hardware purchases.
Senior Systems Engineer Network Plus Technology Group – Poway, CA
Systems Engineer Pointivity, Inc. – San Diego, CA
Education & Credentials
Bachelor of Arts in Business Administration; Finance University of San Diego – San Diego, CA
Microsoft MCSA Cloud Platform (in progress)
VMWare Technical Sales Professional (VTSP)
Microsoft – MCSE, MCSE+I, MCP
Cisco – Certified Network Associate (CCNA)
Citrix – Enterprise Administrator (CCEA), Administrator (CCA)
Arcserve/CA Technologies – Accredited Associate, Technical Sales
(Arcserve UDP Cloud Hybrid, Arcserve UDP Cloud Hybrid, Arcserve UDP Archiving, Arcserve Backup, Arcserve Replication/High Availability)
WatchGuard Certified System Professional (Firebox VClass)