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Customer Service Gis

San Diego, CA
May 14, 2020

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Dawit Begashaw

Phone: 619-***-**** Email:

Professional Statement

Geography Information System (GIS) student seeking an entry-level or Junior level position utilize software skills and strong work ethic to benefit company objectives.

Summary of Qualifications

Ability to work in fast-paced environment and maintain positive demeanor

High visibility and high energy levels with consumers and staff

Adaptable flexibility to immediate and unforeseen challenges

Ability to effectively communicate with others and make decisions

Proactive in quickly addressing customer needs and concerns

Computer Skills: Microsoft Office, Java, NetBeans, BlueJ, Greenfoot, ArcGis, Excel, Arcmap,

Be able to gain deeper understanding of various GIS data/database models and quantitative analysis methods as students apply to GIS.

Be able to obtain and process GIS data/database models from various sources.

Be aware of both technical and policy issues related to GIS data.

Design a GIS project, establish GIS database(s), and complete the GIS project with group setting.

able to gain information design and cartographic skills relative to presentation production

I can perform spatial and statistical analysis of the U.S. Census, including GIS and cluster analysis for neighborhood segmentation.

Remote Sensor


California Polytech State University Pomona Anticipated Graduation Date: May 2020

Major: Geospatial Analyst

Geography Club Society Vice President

San Diego Mesa College 2016 to 2018

Major: Geography Geographic Information System (GIS)

Umoja Community Student Scholar

The Exponential Learning Association (TELA) Scholar

Associate degree Geography

(Transferred credits to California Polytechnic State University Pomona)

Helix High School 2011 to 2015

High School Diploma

Related Coursework: Research GIS experience

Graduated with honors GPA 3.7

Related Coursework

Java programming

Physical Geography

Cultural Geography

Introduction to Geography Information

Human Geography •

General Chemistry (with Lab)


Remote Sensing Of Enlivenment

Quantitative Analysis

Remote Sensing Of Environment

Quantitively analysis

Field Geography



Work Experience

City of San Diego Public Utility Emergency and Security Management May 2019- Present

Analyses Incident reports

Manage Camera IP address

Plot Camera XY Coordinates

Change for locks or repair

Trimble Geo 7X

Sea World San Diego June 2015 to August 2018 Assistant Supervisor

Established and implemented departmental policies, goals, objectives, and procedures in conjunction with management and staff members

Developed organizational goals

Provided assistance with staff schedules and determine department needs and training work assignments

Point of contact for guest complaints with primary goal of continued customer satisfaction

Provided professional customer service, in a fast-paced environment—with high level of visibility

Utilized evolving technology in customer communication and purchasing transactions

Awards and Recognition

Featured Student in TELA a bridge between African-American SWC students and universities

Dean’s List Fall 2015

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