Office Manager

Jushua Mayo

San Diego, CA 619-***-**** ********@*****.***

HR Administration Office Management Project Management

Extremely committed to quality work and serving organization’s goals

Accomplished support professional, with 5 years of experience in HR, office and project management, sales and operations, and culture coordination. Proficient in handling large and varied amounts of data manually. Proven track record of processing records, applications, forms, and files. Supporting C-Level Executives and leaders, with proven record of coordinating programs in support of business goals and streamlining office operations. Effectively communicates with applicants, clients, and colleagues. Conscientious, motivated self-starter with exceptional attention to detail; connecting brand, channel, and creative production to stakeholders ensuring all deliverables were produced. Managing busy schedules by organizing calendars, preparing documents, and planning meetings and events. Open to relocation.

Experienced in the onboarding process as well as employee orientations; budget management.

High degree of data entry accuracy, writing policies and procedures, and billing and accounts receivable.

Excellence at maintaining data integrity, confidentiality, and quality control.

Technical Proficiencies: Microsoft Suite (Word, Excel, PowerPoint, Outlook), G-Suite, Slack, Trello, Concur, Paylocity, eOS.

Human Resource Assistance Onboarding Talent Training Employee Retention C-Level Executive Support Networking Creative & Innovative Marketing AR/AP Process Improvement Office Administration Branding Compliance Customer/Vendor Relations Project Management Event Planning Expense Reconciliation

Professional Experience

Office Manager/Executive Assistant to CEO – Roswell Biotechnologies Nov 2019-Present

Responsible for the organization and coordination of office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Energetic professional who wears many hats handling a wide range of administrative and executive support related tasks in a fast-paced startup environment. Partner closely with senior leadership to help develop an effective organizational culture, with a “people-first” approach.

Assist with recruiting and managing the candidate pipeline

Perform review and analysis of projects while keeping management updated.

Participate actively in the planning and execution of company events.

Create a smooth onboarding experience for new hires while managing the orientation and training process.

Champion an impactful and engaging culture throughout the office.

Manage and maintain the procurement process.

Effectively plan company events and meetings.

Partner with HR to maintain employee records while assisting with team member inquiries.

Perform general administrative duties as requested.

People and Culture/Office Manager - MindTouch, Inc Oct 2018 – Nov 2019

Delivered firsthand support to senior leaders and decision makers while managing a variety of key functions including calendar and schedule oversight, communications on behalf of company leadership, and prepared meeting agendas and logistics.

Added value to company and employees by providing enhancement and positive environment and culture.

Composed detailed statements for on and offsite events such as email announcement and letters ensuring all details were correct.

Assisted HR functions with onboarding, recruiting and retention, and wellness programs; increased employee engagement with 60% attendance totals and aided with ad hoc projects in development and involvement in creation of onboarding programs.

Implemented best practices, researched, and implemented strategies contributing to maintaining a high-performing environment.

Contributed heavily to projects, created and maintained budget for department, and oversaw company events.

Created and nurtured strong client/vendor relations; coordinated training sessions and seminars.

Introduced highly accurate practices for ordering inventory, providing assistance for facilities, and preparing and managing meeting calendars.

Utilized expertise to save 2K per month on catering.

Small Business Owner/Independent Contractor – Mayo Acro & Dance June 2010 – Jan 2019

Oversaw the overall operations and production of dance performances, competitions, and showcases. Was in charge of hiring dancers and choreographers, running rehearsals, and making decisions regarding creative and practical elements of the production.

Contracted independently as a dance entertainer for various commercial entertainment companies like Royal Caribbean and SeaWorld San Diego.

Sales Office Coordinator – Encore Event Technologies Dec 2017 – Oct 2018

Assessed progress of client services working closely with Sales team; managed office functions including assisting team in outstanding customer service.

Ensured all preparations for assigned shows were carried out; coordinated functions with Operations team while providing billing processes and crafting orders/payments for exhibitors.

Drafted documents and key business correspondence such as reports, emails, and invoices while providing updates to clients on accounts and services.

Managed projects, negotiating and managing contracts/agreements maximizing profits, and overseeing project teams.

Confirmed business documents and data—financial and otherwise—were stored and sorted electronically, and handled order processing with accuracy and deadline accountability.

Handled employee inquiries concerning office management procedures and issues.

Drove profit 700K per year with successful processing and negotiating of exhibitor contracts.

Aided team to produce and surpass annual sales goal of $10M per year.

Program Coordinator/Office Manager – Dev Bootcamp, Kaplan, Inc. Dec 2016 – Nov 2017

Played key role in business through responding immediately to shifting priorities/deadlines while expertly handling all aspects of events, creating presentations and summaries ensuring company-wide grasp of programs, and partnered with HR updating policies and onboarding employees and conducting background checks.

Partnered with marketing team creating business brand awareness while promoting curriculum in Tech communities and industries; boot camp events such as Facebook, Instagram, and meetups.

Provided assistance with recruiting including categorizing candidates, background checks, and employment contracts.

Maintained meetings schedule and appointments; organized office operations and procedures while coordinating with instructors and staff with regards to office equipment.

Liaised with vendors providing support as well as contract and price negotiations; planned all in-house and off-site events.

Operations Manager – Fusion Entertainment Co. 2009 - 2010

Streamlined office operations for providing top-level service to customers, clients, and students. Created lessons plans, curriculum, and promoted company brand with flyers and social media posts.

Created and implemented proper policies and procedures, analyzing records to ensure accuracy.

Assisted in hiring process, training, and scheduling staff/instructors; managed studio merchandise inventory and purchases and coordinated with maintenance/janitorial services.

Facilitated monthly bills and accounts receivable; developed sales and marketing plans to attract new clientele while organizing studio recitals and public performances.

Handled payments and student enrollment coordinating between prospective students and instructors on future classes to be taught.

Education

Bachelor of Science, Organizational Leadership– Azusa Pacific University-College, Azusa, CA, Dec 2018

Associate of Science, Business Administration and Management– San Diego Mesa College, San Diego, CA, May 2016

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