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Assistant Customer Service

Location:
Brentwood, TN
Posted:
May 13, 2020

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Resume:

EDUCATION

Bachelors of Science in Criminal Justice May 2020

Bachelors of Science in Psychology May 2020

University of Tennessee at Chattanooga

GPA: 3.40

●Relevant Criminal Justice Coursework:

Criminal Justice Research Methodology, Policing, Courts, Corrections, Ethics in Criminal Justice

●Relevant Psychology Coursework:

Psychology Research Methodology, Principles of Neuropsychology, Theories of Personality, Social Psychology, Psychology and Law

RESEARCH AND TEACHING EXPERIENCE

●Individual Research

Conducted my own research and learned more in-depth as to how to write it

●Teaching Assistant

Teaching Assistant for Psychology Statistics Lab

Assisted the Graduate Teaching Assistant with grading homework and helped the students with homework and course material

RELEVANT EXPERIENCE

Tennessee Sheriffs Association, Volunteer, Summer 2019

●Assisted staff in their mission of educating law enforcement officials in promoting a more ethical and effective conduct on all parts of the law enforcement

●Helped collaborate and encourage a methodical in administration of sheriffs’ offices

TECHNICAL SKILLS

Adaptable Nature Conflict Resolution Organization Communication

Proficient with Microsoft Softwares Customer Service Teamwork Leadership

EXPERIENCE

Supervisor April 2014 - Current

AMC Theaters Franklin, Tennessee

●Set and manage efficient schedules for each team member on a weekly basis to give proper coverage to required areas and meet guest services demands.

●Identified problems and proposed solutions to both the management team and general staff.

●Helped with inventory management.

●Oversaw money management, ticketing, and cashiers.

●Assisted and experienced within the Dine-In section of the Theater.

●Assist guests with their complaints and conflicts.

Tutor September 2016 - Current

New City Fellowship Chattanooga, Tennessee

●Worked closely with students in grades kindergarten through fifth, helping to develop math essay writing skills, and reading

●Teaching bible stories and the real life application of those lessons

Mission Work Summer(s) 2012 - 2016

Christ Community Church Franklin, Tennessee

●Served in Appalachia, KY, Saint Louis, MO, and Managua, Nicaragua

●Led bible studies among different communities

●Worked in underdeveloped neighborhoods teaching and caring for children

●Built and remodeled homes and other dwellings necessary for family life

AWARDS

Dean’s List Fall 2017 - Spring 2019



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