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Office Assistant Customer Service

Location:
Winnipeg, MB, Canada
Posted:
May 13, 2020

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Resume:

Tanya Reimer

*** ****** **** *****, ***. ***

Winnipeg, MB R3Y 1Z5

204-***-****

adc7iz@r.postjobfree.com

WORK EXPERIENCE

Clerk

Canada Revenue Agency, Winnipeg MB

● Working together as a team to meet project deadlines.

● Acquired attention to detail, accuracy, problem solving and analytical skills integral to success in this position.

● Data entry and correction.

Office Clerk/Receptionist

Tuxedo Villa, Winnipeg MB

● Model friendly demeanor, patience, and exceptional communication and interpersonal skills in a high demand environment.

● Performed general office duties such as prepared and updated files and minutes for management, creating documents, responding to inquiries and making follow up calls.

● Communicate effectively with Clients and Staff with confidentiality adhering to guidelines and standards, and work collaboratively to enhance client experience and resolve issues quickly.

Substitute Teaching Assistant

Pembina Trails, Winnipeg, MB

● Implement individualized Educational plans for students with varying physical and mental abilities to meet goals set by staff and clinicians.

● Document and communicate student’s development within legal parameters to the supervising teacher and to clinicians to ensure programs are being followed and progress is measured.

● Utilize interpersonal and communication skills including the ability to actively listen, empathize, ask questions and respond in language that is easy to understand for students.

VOLUNTEER EXPERIENCE

Office Assistant, St. John’s College, University of Manitoba

● Perform data entry for using Excel and the Gift Works program.

● Complete projects in a timely manner to meet the deadlines of administration. Sunday School Teacher

● Implementing curriculum, engaging students, ensuring policies and regulations are followed.

Serving at Shelters & Community Outreach

● Following procedures while serving clients in a fast-paced environment. Directing clients to appropriate resources addressing their needs and concerns.

● Serve at various stations during church community outreach programs. EDUCATION

Asper School of Business, University of Manitoba

Graduated October 2018

● Bachelor of Commerce (Honors) Program

● Major: Leadership & Organizations, Human Resource Management/Industrial Relations QUALIFICATIONS

● Excellent communication and interpersonal skills with a strong customer service and conflict resolution focus; appreciate the importance of meeting the client’s needs and building strong relationships to ensure client satisfaction.

● Working knowledge of various computer software; with proficiency in Microsoft Word, Excel, and PowerPoint.

● Excellent planning and time management skills to balance priorities of school, family, volunteer and workplace.

CERTIFICATIONS

CPHR Candidate

Expired: First Aid & CPR, Food handlers certificate, crisis intervention



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