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Employee Relations Manager

Location:
Richmond, IN
Salary:
$50,000
Posted:
May 13, 2020

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Resume:

KRISTI HOLSINGER

OBJECTIVE SUMMARY:

Hard working, Service-oriented team player with a positive attitude, responsive, proactive and self-motivated individual who has cultivated talents in customer relation, professional emailing, and professional communication. Experienced in Accounts payable, Accounts Receivable, Customer Service, Payroll, Human Resource, along with extensive Office Administration tasks, who thrives on building professional relationships.

SKILLS:

Time Management

Proficient in Microsoft Office

Excellent computer skills

Customer Service

Accounts Payable

Accounts Receivable

Payroll systems

Employee relations

Strong attention for detail

EXPERIENCE:

RDI MARKETING (Contract Position)

OFFICE MANAGER/HR COORDINATOR 9/2019 – 12/2019

Assisted in compilation and preparation of confidential reporting, statistics, and files for leadership, including writing and maintaining data analytics & reports.

Ensured EEOC & OH Department of Labor Laws, rules & regulations are met.

Identified areas of litigious risk and recommend strategies, while serving as a key liaison to the executive team.

Maintained all HR materials including the employee handbook, addendums, memorandums and additional document as needed.

Assisted with benefits programs, including annual open enrollment, and participate n benefits administration.

Managed and track FMLA, Short-term disability, ADA, and other leaves of absence.

Collaborated closely with Workforce Management (WFM) and payroll on issues of attendance, employee scheduling, leaves of absence, etc.

Participated in employee relations and employee engagement activities.

Liaison between employees and the Director of Payroll & Benefits to ensure management of employee benefits programs.

Served as initial point of contact for employee issues, inquiries, policies & investigations, particularly in mediation of employee issues.

Worked closely with the HR Director & Leadership team to ensure consistent HR policy and practice application across the organization.

Assisted with interviews and help with the hiring/onboarding process.

Managed petty cash fund process, documenting receipts, tracking program incentives and submitting files bi-weekly for reimbursement.

Maintained list of vendors/suppliers/contractors and coordinate communication around required building upkeep.

Coordinated management payroll and ensure the vacation/sick hours are tracked accordingly.

Contract Industrial Tooling (C-I-T) (Contract Position)

ACCOUNTING SPECIALIST/ASSISTANT ACCOUNTING MANAGER 02/2019-09/2019

Made weekly payments to vendors by phone, online, checks, ACH, and credit card.

Kept track of weekly payments through an excel spreadsheets referred to as the “weekly payables.” Processed all employee’s weekly expense reports to ensure reimbursement to each employee in a timely manner.

Checked mail daily for purchase orders, utility bills, etc.

Oversaw all invoicing from vendors as well as sending customer invoices.

Worked with the purchasing department on pricing issues.

Looked into past due invoices and passed due orders.

Worked with trucking companies on damaged products.

Worked closely with the plant controller in regard to money transfers.

Matched invoices with purchase orders and packing lists.

Performed monthly reconciliations. Month end accruals. Back up for the Accounting Manager when needed.

PEOPLE READY (Contract Position)

ACCOUNTS PAYABLE SPECIALIST/PAYROLL COORDINATOR 10/2018 – 02/2019

Worked with payroll system Kronos. Edits, gathers, and keeps track of employee’s timecards.

Kept track of employees paid time off requests, vacation days, sick days, and points accumulated.

Worked closely with purchase order documents, matching purchase orders with the correct invoices as well as packing slips.

Entered data from each invoice into JD Edward system.

Worked closely with plant controller to ensure purchase order price matches the invoice price.

Also worked with the shipping and receiving manager to ensure the quantity being billed is the quantity our plant received.

Called vendors and request missing invoices and proof of delivery slips.

Assisted with Human Resource tasks such as filing of employee documents.

Filed invoices after entering into our system.

Worked with raw material work orders and keeps track of each product that is being made.

STANT MFG. (Contract Position)

ACCOUNTING CLERK 03/2018 - 09/2018

Worked in Accounts Payable entering invoices into a Plex and XA system to be paid.

The job consists of collaborating closely with suppliers and buyers to ensure the invoices match with what has been received in our system, along with answering daily emails and phone calls.

Followed up on pricing and quantity issues.

Worked with the claims department when we had damaged freight to ensure the process of sending damaged goods back are done accordingly.

Entered money transfers into a weekly check log for the company, where all money being sent is accounted for and entered into an excel spread sheet for viewing.

Kept track of excel reports where we keep up to date information on our suppliers and vendors past due and current invoices. The reports are done 3 times a week.

Assisted in training new Accounting Temps.

Performed month end accruals.

CONTAINER KRAFT

CUSTOMER SERVICE ADMINISTRATOR/HR ASSISTANT 02/2016 - 12/2017

Worked alongside the Human Resource Manager assisting her with day to day activities such as interviewing, onboarding, offboarding, training, orientation, tracking employees hours, etc. As well as planning and organizing shipments made to customers.

Handled customer complaints and assisted with production planning.

Processed customers purchase orders, collaborated with vendors, answering emails and phone calls.

Worked with the inventory clerk to ensure inventory levels were where they needed to be. Worked alongside the accounting specialist in accounts payable and accounts receivable in making sure all invoices were entered into the system for payment and bills were getting paid on time.

Trained new office personnel.

Aided with updating current handbook to meet state and federal compliance as well as company core values.

Assisted with completing pre-employment documents, such as drug tests, reference checks, conditional offers and background checks.

Communicated with employment agencies on various matters related to contract labor.

ISSUES & ANSWERS

HUMAN RESOURCES SPECIALIST 07/2011-01/2016

Coordinated external and internal job postings, advertising, recruiting, application review, and interviews.

Conducted orientation and training programs.

Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, and employee relations.

Implementation of HR policies and programs.

Provided HR support to the leadership team and employees.

Updated and maintained all necessary HR documents.

Implemented, administered, and monitored HR plans and programs.

Assisted in the new employee orientation and on-boarding process.

Managed weekly Payroll.

Conducted Exit Interviews.

Worked with HRIS (applicant tracking system, onboarding, etc.)

Maintained accurate data in the HRIS system.

Conducted pre-employment documents.

Employee Relations.

Benefits Administration.

HERITAGE HOUSE

CNA-CERTIFIED NURSING ASSISTANT 09/2008-05/2011

Took care of elderly patients.

Assisted residents with daily hygiene.

Assisted residents to and from the restroom.

Assisted residents with showers/baths.

Assisted residents down to the dining room at mealtimes.

Played activities with residents.

Did 2-hour bed checks.

Range of motion on each resident.

Passed out evening snacks.

Filled out residents charts.

Answered call lights.

GAS AMERICA

ASSISTANT MANAGER 05/2006-08/2008

Scheduled each employee to work 32 plus hours a week.

Over counting inventory and ordering inventory the store needed each week.

Ran cash register and waited on customers.

Supervised all employees to ensure they were doing their daily duties.

Interviewed potential candidates and hired the most qualified candidates.

In charge of the Onboarding and Offboarding processes.

Assisted in open enrollment.

Employee benefits.

Tracked employee vacation hours.

FMLA.

LOA.

Holiday pay.

Trained new employees.

Conducted employee orientation.

Time sheet tracking.

Weekly payroll processing.

Retail Services.

Made daily and weekly bank deposits.

Made payments to vendors.

Monthly budgeting reports.

MILLIE’S DAIRY BAR

MANAGER 03/2002-04/2006

Interviewed and hired candidates.

Scheduling of new employees.

Kept track of employee vacation hours.

Holiday pay.

Tracked vacation hours.

Conducted employee orientation.

Trained new employees.

Ran cash register.

Made blizzards.

Made ice cream cakes and freezer deserts.

Ordered supplies.

Checked in and unloaded weekly trucks.

Kept track of employee meals while on the clock and employee discounts.

Made daily and weekly bank deposits.

Made payments to vendors.

Counted all cash at the beginning and end of each day.

Kept track of timecards.

Processed bi-weekly Payroll for 20-30 employees.

EDUCATION:

DIPLOMA IN MEDICAL ADMINISTRATION ASSISTANT, ULTIMATE 2013

MEDICAL ACADEMY TAMPA, FL.

Graduated from Ultimate Medical Academy as a Medical Administrative Assistant. Made the Silver List twice as well as the Bronze List for academic excellence and graduated with a GPA of 3.9.

ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION 2018

IVY TECH COMMUNITY COLLEGE

Graduated with my Associates Degree in Business Administration. Graduated with a

Technical Certificate along with a Certificate in Business Administration. Made the Dean’s list for Academic Excellent and for maintaining a 3.0 GPA, 3 semesters out of the 4 semesters I attended Ivy Tech.

HUMAN RESOURCE CERTIFICATE 2019

IVY TECH COMMUNITY COLLEGE

Graduated with my Human Resource Certificate. Received extensive educational training in Human Resources Management by taking additional HRM courses that was needed to earn this certificate. Maintained a 3.06 GPA and named on the Dean’s list for Academic Excellence.

BACHELOR’S DEGREE IN BUSINESS ADMINSITRATION 2020

IU EAST

Graduated with my bachelor’s degree in Business Administration with a minor in Human Resources Management. Throughout my educational journey I was able to maintain a grade point average of 3.0 and was placed on the Dean’s List for Academic excellence.

Master’s Degree in Business Administration (MBA) (In Progress)

Currently attending WGU where I will receive my master’s degree in Business Administration with a minor in Human Resources Management. Expected graduation date December 2020.



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