Mohamed Ali

*** ********* ****, ********, ** T*a 2s3

780-***-**** adc7g2@r.postjobfree.com

CAREER OBJECTIVE

I am a university student eager to use my strong customer service experience and communication skills to provide outstanding service to a range of clients. I am keen to develop new skills to complement my studies and to progress in the customer service industry.

EDUCATION

M.E Lazerte High School Edmonton, AB

Partial IB Student 2015

MacEwan University

Enrolled in Bachelors of Commerce

KEY SKILLS

Edmonton,AB

Interpersonal skills 2014- 2016

I have extensive experience in customer service, which has helped me to develop strong interpersonal skills. I get along well with others and always conduct myself with the utmost professionalism.

Communication skills

I am a confident communicator, having developed strong verbal communication skills in my customer-facing roles. I am able to clearly provide information and interact with customers in a friendly manner.

Multi-Tasking

The McDonalds Industry is a busy environment in which I have had to quickly develop the ability to effectively multi-task jobs in order to manage my various responsibilities. I am able to manage my time and work without supervision.

EMPLOYMENT EXPERIENCE

Mcdonalds

July 2014 – May 2018

Guest Experience Leader, McDonalds Manning and Delton

Edmonton, AB

Responsibilities:

I ensure consistent delivery on our promise to create connections with Guests by creating quality food and beverages and an inviting atmosphere.

I Communicate with guests on a regular basis to gain insights on how to make improvements to the overall Guest Experience

I Develop tactics that create an engaging environment where all Associates work together as a team, have fun and show genuine appreciation for our Guests and each other

London Drugs

2018- November 2019

Edmonton, AB

Responsibilities:

Demonstrate accurate use of forms, coupons and special offers.

Provide prompt, efficient and friendly customer service.

Assist in maintaining the integrity of the scanning system.

Maintain check out stocked with all supplies required.

Be familiar with all sales and sale items, understand shelf labels and signage.

Home Depot

April 2019 – June 2019

Responsibilities:

Manages pick ticket orders.

Pulls warehouse items from the shelves based on number, size, colour, quantity, and quality requirements.

Ensures that orders are accurate. Stages items correctly for delivery.

United Safety

2019-present (On call job)

Edmonton, AB

Responsibilities:

Monitor operations to ensure that they meet production standards.

Recommend adjustments to the assembly or production process.

Inspect, test, or measure materials or products being produced.

Measure products with rulers, calipers, gauges, or micrometers.

INTERESTS

I love to play Basketball and Soccer

I’m involved in the Somali community with helping the youth out

REFERENCES UPON REQUEST

Contact this candidate