Monica N. Short
Parma, Idaho **660
OBJECTIVE: Enthused, reliable individual with extraordinary customer service skills looking to become an asset to a medical team to earn additional valued practices as a medical assistant. QUALIFICATIONS:
Sterile Field &
CPR & First Aid
Carrington College - Boise, Idaho M.A. Certificate Program CPR/First Aid Certified
Vallivue High School - Caldwell, Idaho High School Diploma PROFESSIONAL EXPERIENCE
St. Luke’s Rheumatology-CMA 06/2014-11/2019
Performed phlebotomy. Collected, received, and processed specimens from patients per provider orders. Maintained a clean and sanitary space. Provided patient care, and support. Assisted in clinic when needed. ABC Club Daycare & Preschool - Teacher 08/2013-06/2014 Cared for children who range in age from infants to five years of age. Tasks include preparing meals, diapering, toilet training, interacting with children, communicating with parents & cleanliness of the center. Planting Seeds Child Care & Learning Center - Teacher 07/2012-07/2013 Garcia, Monica MA
NO THANKS GET THE APP
Edit with the Docs app
Make tweaks, leave comments, and share
with others to edit at the same time.
Planting Seeds Child Care & Learning Center - Teacher 07/2012-07/2013 Cared for children ranging in age from infant to twelve years. Tasks included teaching specific curriculum, diapering, toilet training, preparing meals & cleanliness of center while managing all children in a safe environment.
New Horizon Academy - Teacher 10/2009-07/2012
Created a safe, comfortable, and fun atmosphere for children who ranged in age from two- four years of age. Taught self-help skills, maintained children’s attention during group time, implemented indoor/ outdoor activities and demonstrated patience and understanding while managing children. Teleperformance - Customer Service Representative 10/2007-06/2009 Tasks included taking incoming calls and providing outstanding customer service by answering all questions and concerns from customers in regards to their wireless service. In home daycare provider - Daycare Provider/Owner 10/2002-10/2007 Cared for children between the ages of 0-12 in my home. Provided a safe and loving atmosphere and created activities for all children.
Wal-Mart - Cashier 04/2001-10/2002
responsibilities included prompt and friendly customer service, running registers, restocking merchandise, and store cleanliness.
DirecTV - Customer Service Representative 01/2000-04/2001 Tasks included taking incoming calls and providing excellent customer service by answering all questions from customers in regards to their satellite service such as billing, programming, and troubleshooting.