Anjali Kunadia, Scaled Agile Framework® (SAFe®) Certified

Houston, Texas 832-***-**** adc7fb@r.postjobfree.com Summary

Over 5+ years of experience as a Business Analyst in requirement gathering, analysis and business process management with strong knowledge of SDLC using Agile, Scaled agile, waterfall methodologies. Good experience in translating Business requirements to understandable IT systems requirements.

• Gathered requirements from business users and various stakeholders and translated them to the technical team, developing detailed user stories, acceptance criteria, and product backlog items.

• Extensive exposure to array of responsibilities in Project Delivery Management including Project scoping, estimation, risk management, Test strategy, Test plan specifications and Quality management.

• Assisting with the business case modeling, writing User Stories and Acceptance criteria, User Acceptance Testing, Facilitator between collaborating teams, Planning and monitoring, Eliciting requirements, Requirements organization, Requirements managements and communication, Requirement analysis.

• Testing experience - creating test plans, test cases, integration testing, functional testing, regression, user acceptance testing and Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.

• Expertise in defining scope of projects based on gathered Business Requirements including Documentation of constraints, assumptions, business impacts, Project risks & scope exclusions.

• Collaborated with Product Owner, Program Manager, Delivery Manager and key Stakeholders to define roadmap and prioritize product backlog.

• Key areas of responsibility include planning Program Increments and iterations, breaking requirements into stories, developing incrementally with built-in quality, demoing value at a team and program level, and problem solving impediments to drive relentless improvement.

• Gather business requirements and break them down into relevant, accurate, detailed, and estimable user stories that can be developed within an agile scrum framework.

• Excellent Business writing skills in writing Business requirements document BRD, Use Case Specifications, Functional Requirement Specifications, Workflows and Unified Modeling Language (UML) diagrams such as Activity diagrams, Class diagrams and Sequence diagrams.

• Worked extensively with QA Team in understanding test cases, test plans, User Acceptance Testing (UAT) and ensuring that the software meets the system requirements. Specifications and design documents.

• Expertise in Verbal and Written Communication. Excellent analytical & problem-solving skills. A team player with strong interpersonal and communication proficiency.

• Worked extensively in Project Management, Software Release Management, Change Control, Requirements Management, Document Repository, Verifying Process Implementation and User Acceptance Testing.

• Experience in coordinating and working on project deliverables with offshore teams in global locations.

• Experience in Scrum Process and thorough understanding of Extreme Programming (XP), Agile Software Development Methodology.

• Used Feature Driven Development(FDD) for small size projects.

• Facilitated scrum activities which includes sprint planning, daily stand ups, sprint reviews and retrospectives.

• Provide the front end and back end developers with the exact information needed for the application development.

• Used agile development methods to promote development iterations, team work, collaboration and process adaptability and strong experience with XP.

Experience

Chevron, Houston, TX Jun 18 – Present

Enterprise Web Application

Sr. Business Analyst

Description: The Validation and Verification (V&V) dashboard is a tool created to access V&V information and facilitate V&V analytics. The Power BI application is utilized to display the V&V dashboard. The dashboard allow Business Unit to complete V&V forms, create BU specific questions and enter Error Trap and Error Reduction information. The V&V Coaching Program aims to standardize the upstream organization’s approach to verifying and validating safe work practices, with ultimate goal of preventing serious incidents and fatalities. Responsibilities

• Gathered, analyzed and created all types of requirements documents for V&V Enterprise dashboard.

• Collaborated with on-site and off-shore developers and other analysts to implement functional specifications until achieving stakeholder’s desired end results.

• Actively participated in Scrum/Agile meetings ensuring that developers had proper and up-to-date information from business units regarding the course of development

• Shared the facilitation of daily stand-up, retrospective, backlog grooming and iteration planning meetings serving in a Scrum Master role.

• Monitor team velocity and track daily progress against chosen Agile tool.

• Translate and communicate technical requirements into well designed solutions that meet the business and technical goals defined by business stakeholders.

• Work with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development on platform & project specific technical topics.

• Follow project change request procedure and log all requirements changes and analyze the impact of requirement changes.

• Revised and wrote user stories based on missing or new requirements established by project stakeholders utilizing the Azure Dev Ops (ADO).

• Support the development team by shielding the team from external interference and interruptions to enable optimal team productivity.

• Deliver effective methods and practices for managing and resolving impediments.

• Assisted with testing and updating test cases in correspondence with the applicable User Stories.

• Performed user acceptance testing for dashboard changes and enhancements.

• Produced detailed User Guides to capture all process changes and deliver end user training.

• Tracked progress of the Integration implementation and communicated status during the implementation.

• Partnered with QA for duration of all testing phases. Frito-Lay, Inc, Plano, TX Feb 17 – Jun 18

B2B e-Commerce Web Application

Sr. Business Analyst

Description: fls2u is B2B ecommerce web app for Frito-Lay which allows business customers to order products from more than 150 products. It also allows business customers to register and sign in to the account. FLS2u also provides Q&A, tips and tricks, product suggestion and dashboard.

Responsibilities

• Served as business analyst and scrum master for a Business to Business (B2B) self- service provider web portal. Implemented in a Scaled Agile/Scrum framework for the enhancement process. Analyzed and collected business requirements identified system interfaces and created the requirements specification document.

• Work closely with Project Manager and decision makers to understand business requirements that drive the analysis, design and implementation of quality POS solution.

• Prepare a written recommendation for a standard suite of development tools based on the Visual studio Team System

• Worked with team teams that deliver technology solutions, through effective application of the Lean/Agile principles and frameworks including Scrum, and Scaled Agile Framework (SAFe).

• Participation & conducted Program Increment (PI) Planning, Sprint Planning, Grooming Sessions, Story Pointing, Daily Stand Ups, Demos, and Retrospectives.

• Responsible for Business Analysis, elicitation/gathering Business Requirement, Use cases, Epics, User stories, from Business Clients, SMEs and Stakeholders and IT Partners.

• Responsible for gathering, creating epics, User stories.

• Work with Product Owner to manage the Product backlog in VSTS

• Collaborated with Product Owner, Program Manager, Delivery Manager and key Stakeholders to define roadmap

• Gather business requirements and break them down into relevant, accurate, detailed, and estimable user stories that can be developed within an agile scrum framework.

• Managed test teams to create test strategy, test plan, test cases and generating test reports including defect reports.

• Guided the QA to identify the gaps on testing within the sprint, writing test cases, used testing strategies to communicate effectively with Scrum team.

Macys Systems and Technology, Duluth, GA Apr 15 – Jan 17 e-Commerce Web Application

Sr. Business Analyst

Description: Macy's Systems and Technology (MST) provides an integrated line of high performance retail, electronic commerce and data warehouse systems for use at all levels within Macy's, Inc. MST uses a mix of Internet, wireless, client/server, midrange and different technologies to meet Macy's, Inc.'s business needs. MST management works closely with the department store divisions, the corporate office and merchandise vendors to identify new opportunities and ensure that the company's systems can adapt to changing business conditions. The process involved B2B as well as B2C transaction flows.

Responsibilities

• Involved in all phases of software development life cycle in Agile framework.

• Coordinating user acceptance testing (UAT) with business users.

• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.

• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.

• Extensively interacted with both user group and development team in coming up with charts, sequence diagrams and swim lanes.

• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.

• E-commerce is the activity of buying or selling of products on online services or over the Internet.

• Omni Channel - Experience on e-commerce projects implementing offers, personalization through analysis and web content management. Also implemented enhancements to Buy Online Pick Up in Store.

• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.

• Incorporated the best practice methodologies as advocated by the Rational Unified Process.

• Designed and analyzed Use Case model and test procedures.

• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix

(RTM) using Requisite Pro.

• Wrote Functional requirements specification (FRS) documents as per the Business requirements and process flow.

• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.

• Manage the Agile Tool for tracking work (JIRA).

• Used Feature Driven Development(FDD) for small size projects.

• Used JIRA to document user stories, acceptance criteria, attach mockups and more components.

• Used JIRA to manage deployment and integration with GitHub. JetBlue Airways, NY Jul 14 – Apr 15

Customer facing Mobile application

Business Analyst

Description: JetBlue customer facing mobile application allows user to Book and Manage trips for both iOS and Android platforms. Application also has additional functionalities like Mobile check in and Mobile Boarding pass, Enroll and Sign in to My TrueBlue rewards, Lyft integration to allow user to request Lyft rideshare and connect Lyft and My TrueBlue accounts to earn points, Inflight entertainment, City guides and more functionalities like flight tracker, travel tools, airport maps and other contents.

• Responsible for Business Analysis, elicitation/gathering Business Requirement, Use cases, Epics, User stories, from Business Clients, SMEs and Stakeholders and IT Partners.

• Responsible for gathering, creating epics, User stories.

• Guided the QA to identify the gaps on testing within the sprint, writing test cases, used testing strategies to communicate effectively with Scrum team.

• Acted as administrator on Jira to create workflow, assign roles, track productivity and internal documents wiki for high level requirements/stories.

• Gather business requirements and break them down into relevant, accurate, detailed, and estimable user stories that can be developed within an agile scrum framework.

• Review and provide feedback on drafted user stories and epics to ensure alignment with general Agile user story standards.

• Designed/Developed wireframes, prototypes, screen mock-ups for various Application Modules, and web Interface Pages and Functionalities using Wireframes.

• Developed data visualization charts, dashboards, diagrams, Tables and analytical charts.

• Responsible for handling and coordinating all sprint planning activities, User stories, backlog meeting, and Daily meetings with IT teams.

• Coordinate with Business Users to develop acceptance criteria or test cases for the new system.

• Conducted GAP Analysis in all the phases of project Life Cycle (PLC).

• Developed Requirement Traceability Matrix (RTM) documents for various integrated Systems.

• Responsible for various business process reengineering/process optimization project activities.

• Worked with the Tech Lead, Applications/Portfolio Architects and other team members to define metrics and performance goals for the applications within their assigned applications.

• Conduct backlog refinement and iteration planning. Technical Skill

• Operating Systems: Windows, Mac OS

• Proficient in MS Office (Microsoft outlook, Microsoft word, Microsoft Excel and Microsoft PowerPoint.), Microsoft Teams, salesforce cloudcraze, Android OS, iOS, Business Analysis, SDLC, Visio, Power BI, UAT, Process improvement

• Methodologies: Agile, SAFe 4,Waterfall

• Agile Tools: JIRA, Kanban, TFS (Team Foundation Server), Azure DevOps (formerly VSTS)

• Quick learner and excellent multi tasker

Education

• C.T. Bauer College of Business, University of Houston, Houston, Texas

• Bachelor of Business Administration in Marketing

• Entrepreneurship Certificate

• Lone Star College System, Houston, Texas

• Associate of Arts degree

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