Customer Service Personal Assistant
Resume:
Sharon Jacobs-Taylor
Customer Service Representative
Coon Rapids, MN 55433
adc7bs@r.postjobfree.com
I am seeking employment in a company where I can demonstrate the experience and training I received through extended employment and as an experienced customer service associate. In addition to the education I obtained through a certified institution. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Disabled American Veterans (DAV) - Columbia Heights, MN September 2016 to Present
Receive inbound calls for scheduling appointments for donation pickups Customer Service Representative
TRI Marketing - Plymouth, MN
August 2015 to August 2017
Responsibilities
Solicit services over the phone to persuade businesses to have a short presentation with a benefit specialist.
Accomplishments
Help the team achieve the set daily quota for leads. Skills Used
The ability to speak clearly and decisively while demonstrating professionalism. Laborer
Coworx Staffing - Bolingbrook, IL
March 2015 to July 2015
Responsibilities
Continuously watch machine to prevent any unforeseen problems. Kept machines filled with paper, boxes and glue.
Accomplishments
After a week of employment, I was operating machine with no supervision. Skills Used
Had many years of former factory experience which helped me to adapt to the jobs qualifications of being observant and detail oriented
Personal Assistant Volunteer
Close Relative - Peoria, IL
2011 to 2015
Provided home health care for severely disabled relative Paralegal and Case Manager
Hoglund, Chwialkowski, &Mrozik, PLLC
2009 to 2011
Worked closely with Attorneys on cases
• Interviewed clients
• Requested client medical records
• File preparation for scheduled hearings
Deli Associate
Cub Foods - Minneapolis, MN
2006 to 2007
Customer service
• Food preparation
Assistant to Tubing operator
Bemis Company - Peoria, IL
1995 to 2006
Bag inspection for defects
• Stacked approximately 40,000 to 75,000 bags in 8 hour shift Education
Associates of Arts in Liberal Arts & Sciences
North Hennepin Community College - Brooklyn Park, MN August 2006 to May 2009
Associates of Science in Paralegal Studies
North Hennepin Community College - Brooklyn Park, MN Skills
• CSR
• Customer Service
• Customer Care
• Customer Support
• Call Center
• Personal Assistant Experience
• Case Management
• Operating Systems
• Legal Research
• Adobe Acrobat
• Case Management
• Legal Research
• Operating Systems
• Personal Assistant Experience
Certifications and Licenses
Drivers License
Additional Information
• Strong work ethic
• Willing to assume increased responsibility
• Strongly self-motivated
• Exceptionally organized and resourceful
• Eager to learn and grow with a company
• Enthusiastic and profit-oriented
• Proficient in Microsoft Office Suite, Windows Operating Systems
• Team player and works well with others
• Articulate and detail oriented
Contact this candidate