Veena Mohandas

Toronto, Canada +1-647-***-**** adc77b@r.postjobfree.com

http://www.linkedin.com/in/veena-mohandas-02395419

QA Lead

Enabling the achievement of full business potential through comprehensive business analysis & automation testing.

Accomplished and technically-minded professional with 10 years of experience in managing all aspect of business analysis/testing. Solid track history of success in business needs assessment, functional specification development, data retrieval, risk mitigation, and business rules/processes evaluation. Accustomed to identify scope of work, execute plan, transfer knowledge to data analytics, and lead cross-functional teams to enable the achievement of full business potential. Strong communication skills, expertise in building relationships, and managing competing demands to accomplish goals. Remarkable expertise conducting UI & API testing and adaptable/transformational leader with proven excellence to lead cross-functional scum teams to spearhead agile as well as automation projects.

Areas of expertise

Business & Program Analysis

Business Intelligence Tools

Project Governance & Control

Strategic Planning & Execution

Risk Assessment & Mitigation

Documentation & Reporting

Superior Client Service

Public Relations Management

Quality Assurance & Compliance

Budgeting & Forecasting

TECHNICAL PROFICIENCIES

Platforms:

Linux, Windows, iOS

Languages & Tools:

Rest API, Cucumber, Selenium RC & WebDriver, UFT, QTP, SOAP UI, Postman, VSTS, TFS, Load Runner, Rest Assured, Jenkins, Java, Perl, VB Script, XML, HTML, .NET, Quality Centre, Test Director, Jira, Jenkins (CI/CD)

Databases:

Couchbase (NO SQL), SQL Server, Sybase, Elastic Search

PROFESSIONAL EXPERIENCE

Mindtree Ltd

Sr. QA Lead

Projects:

Axis Reservation System

Client: Delta Arlines Location: Toronto, Canada Period: Apr 2019 to Present

Plan and implement test strategy, test design, develop automated test scripts, execute test cases, and defect management for smooth functionality of Web & API based application. Provide user acceptance tests to the stakeholders by conducting automated tests while using Jenkins. Streamline day-to-day operations through automating scripts and integrating with Jenkins CI/CD pipeline. Develop different types of test PNRs in Delta Terminal from backend systems. Identify and resolve complex IT issues while communicating with internal/external customers. Facilitate BI team through steering process and training analyst. Evaluate application validity and stability before starting other major testing activities by performing smoke testing. Execute SSH functionalities while using JSCH libraries for remote server actions.

Key Achievements:

Tested axis reservation system to initiate BDD cucumber automated framework for selenium scripts. Developed BDD (Cucumber) automated selenium framework to test Axis Reservation system.

Established library of functions, methods, and reusable actions for technical delivery of all features.

Ensured backend validation of large payment batch transaction on Oracle DBs for flight reservation.

Determined and fixed defect/bug in quality center and Jira for maintaining QA metrics.

Novelty Infotech, Atlanta, USA Oct – 2015 To Apr - 2019

IgniteLink, Compliance Connect

Client: Equifax Location: Atlanta, USA Period: Dec 2017 to Mar 2019

Architected top-quality framework to proceed REST API testing including remote server testing for release delivery. Orchestrated validation of data transformations and accomplished end-to-end data validation for Hadoop systems; confirmed implementation of business rules on SPARK; tested the transformed data in DB while using SQL queries for performance improvement. Delivered reports and data extracts (interface) to ACRO & NCTUE clients for data integrity and consistency. Generated bulk load of data for performance testing while using Load Runner. Designed a POC for migrating testing project to run on google cloud platform. Programmed JSON requests and validated every parameter by using JSON path.

Key Achievements:

Awarded the “Best Agile Test Performer” in Equifax for contributing in developing the test framework for automated executions of massive data validations in criminal databases

Introduced repository of project management artifacts, including scope tracker, risks/issue log, test plans, project status, and process overview documents on SharePoint to simplify information and better productivity. Produced an automated data set up in elastic search for smooth tests execution.

Deployed batch file validations for large clients to ensure payment processing of loans and credit checks.

Oversaw verification/validation of data in Couch base repository and Hadoop systems to store and processing data. Collaborated with stakeholders in web services/API testing by using Soap UI (WSDL) and Postman.

T- Mobile Uprising

Client: T-Mobile, Ericsson Location: Atlanta, GA Bellevue, WA Period: Oct 15 – Nov17

Mentored automation team located in off-shore/on-shore to meet prepaid and postpaid connection requirements. Streamlined reports and data extracts from master data base (SAMSON) to downstream applications for informed decision making. Coordinated with stakeholders with keen focus on designing automated test scripts with hybrid framework for ensuring TMO A/R, revenue accounting, billing, tax and regulatory compliance. Authorized activated SIMS in backend DB by using SQL. Programmed payment batch process for different pay group templates to evaluate each transaction. Facilitated stake holders in web services/API testing while using HP UFT and SOAP UI (WSDL). Spearheaded querying on large oracle database and SQL server for correct validation and retrieved valid data from vision database.

Key Achievements:

Awarded with “The Explorer” for contribution in iphone launch on T-Mobile network by successfully testing all T-Mobile applications in a limited with only 2% acceptable error rate for booking & reservations of iphones on T-Mobile network

Assured user friendly application by proceeding Integration testing; performed usability testing on all the GUI forms while serving as an end user.

Developed RTM (Requirement Traceability Matrix) in excel sheet to map and trace user requirement with test cases

Participated in weekly defect report meetings and presented progress reports for executive-level decision making to improve operational efficiency.

Ensured complete functionalities of system by conducting Regression testing and fixing defects.

Bank of America-Merrill Lynch, Mumbai, India Jan14 – Sept15

Work Stream Lead

Project:

CTS (Core Technology System)/ CAPSIL and Vantage – Life Insurance Maintenance and Testing

Led multiple functions such as evaluating the user requirements, determining functional specifications, and streamlining Use Case documents, and developing the Test Plans, Test cases for Functional testing for continuous running of IT operations. Completed black box and unit testing by using equivalence partitioning analysis. Incorporated Testing Effort estimates and offered timely feedback on progress of the testing activity. Utilized Selenium IDE to record and play back test in Fire fox; run automation test framework by using Selenium. Recognized the Object’s id, Name, XPath, and link in the application by using firebug tool. Exported test case scripts in eclipse ide and modified the selenium scripts for consistent recording, editing and debugging of functional tests. Coordinated in weekly walkthroughs and inspection meetings to verify the status of the testing.

Key Achievements:

Planned and implemented the workflow manager web application related test cases on different browsers, including Internet Explorer and Mozilla Fire Fox on different operating systems for validation purpose.

Established behavior driven development framework with Selenium by using Cucumber.

Programmed test in Eclipse to start and stop the selenium server and execute the tests in browser; run tests by using Selenium remote control in different browsers.

Accomplished User Acceptance Testing (UAT) on each release of the project to meet end user requirements.

BNP Paribas, Mumbai, India Aug 10 - Jan14

Test Lead

Project:

Web Portal Testing/ Order-To-Pay application on Calypso

Met and exceeded specific system requirements by incorporating with business analyst. Accompanied reviews with dev. teams, projects PM’S, vision data team and release support team prepared test plan for consistent project success. Executed test strategy, detailed test plan, test schedules, test data preparation for system testing and UAT. Assured independent scripts repository by using descriptive programming. Planned and executed test scripts for functionality of sorting claims by evaluating date of service, provider, patient name, and claim status.

Key Achievements:

Recognized for managing various tasks, including system integration, system testing, smoke, end-to-end testing, regression testing, and sanity testing on multiple web applications and web services testing for improved outcomes and deliverables.

Accomplished functional testing using Selenium IDE/RC and JUNIT and modularized framework.

Settled page level action and page library in Selenium to support modular framework.

Commended for writing automation script for the test cases from scratch by using data driven, keyword, and hybrid framework with UFT.

Established requirement analysis and prepared high-level test scenarios for detail design of supply chain management.

EDUCATION & CREDENTIALS

Master in Financial Management Bachelors in Computer Engineering -University of Mumbai, India

Technical Certifications

.NET Certified

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