Customer Service Operator

Frank Fernandez

***** ** **** **** • Cutler Bay, Florida 33189 • 786-***-****• adc763@r.postjobfree.com

OBJECTIVE

To further my knowledge, understanding, experience of agriculture, and strengthen my skills as a technician. Interested in a position that offers both personal and professional growth.

EDUCATION

Keys Gate Charter High School Homestead, Florida

Graduated May 2014

Urgent Response Training Institute Cutler Bay, Florida

Graduated October 2014

EXPERIENCE

2018-Current Costa Farms Miami, Florida

Fleet Support/Welding Supervisor

Certified Welder/Supervisor Training

Schedule appointments for maintenance

Receive inbound calls.

Maintenance of over 2k trailers

Order/Purchase material over 6k a month

Keep log of all final bill of sales

Receive all purchase order

Customer Service

Vendor services – talk with multiple vendors/schedule meetings with vendors to help grow, and better future sales and deliveries

Supervise 8 man team

Log work hours for employees

Track vacation hours- add request for employees

2016-2017 Costa Farms Miami, Florida

Fleet Coordinator/Maintenance

Inventory Management – Over 3k equipment

Answer Phone Calls

Data Entry – License/Address/Vehicle

Purchase/Trade/Sell Vehicles

Purchase license plates

Maintenance checks for vehicles

Customer Service – Keep contact with drivers to ensure safety/maintenance

Fuel Purchases/Track – would expense money to drivers with a company fleet card.

Track over 100 company vehicles out of state

2014-2016 SneakerTees Homestead, Florida

Admin

Inventory Check

Answer Emails – Respond to customer request/questions

Shipment Detail – Gather purchasers information to prepare package for shipment

CERTIFICATIONS

oOsha 30Hr safety/Health Training

oForklift Operating License

oTig/Mig welding operator

oCPR- Basic Life Support

oOSHA & Infection Control

SKILLS

oCPR- Basic Life Support

oAll Microsoft Applications

oAuditor

oForklift Operator

oInventory Data

oSupervisor Skills

oLeadership Skills

oCustomer Service – Bilingual

oFleet Coordinator

oComputer Analyst

oPurchase Agent

oInventory Management

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