LEONARD PAWELSKI
*** ******* ************ *****, ** 60089
Cell: 847-***-**** E-mail: adc75a@r.postjobfree.com
HUMAN RESOURCE MANAGER – HEALTHCARE INDUSTRY
Accomplished Human Resources professional with over 20 years of progressive and diversified leadership experience. Demonstrated competencies in relationship management, talent acquisition and retention, employee/labor relations, policy and program development, performance management, succession planning, management and team member development. Passionate about building organizational culture around team member engagement, service excellence, safety, quality and financial outcomes. A creative thinker, problem solver and decision maker who effectively balances the needs of team members with the mission and vision of the organization.
Enterprise/System Thinking
Executes for Outcomes
Accelerates Performance
Regulatory Compliance Expert
Workforce Planning and Talent Management
Organizational Learning and Development
Interpersonal Savvy/Influence
Change Management Champion
PROFESSIONAL EXPERIENCE
ADVOCATE AURORA HEALTH 1989 – 2019
North Region Manager- Human Resources 2018 – 2019
(Advocate Aurora Healthcare)
Led site team that reduced first year site turnover by 11% and overall turnover by 5%
Member of system team that orchestrated a successful intervention of third-party representation, hindering a potential labor campaign
Partnered with Chief Nurse Executive and nursing leaders to build and implement a comprehensive new associate 2nd day orientation program, that is now being rolled out system-wide
Implemented 1st year turnover program in Environmental Services, to include 30/60/90-day focused rounding and leadership guidance; resulted in a 11% reduction in turnover
Oversee workforce productivity management, low-census planning and application of premium pay to ensure effective utilization of labor resources and financial stewardship
Collaborate with all levels of leadership to provide coaching and consultation on complex employee relation issues, total rewards/compensation measurement, talent management evaluation/identification of talent gaps, validate that there is adequate workforce development and succession planning strategies in place
Appointed to steering committee focused on reduction of workplace violence, responsible for implementation of a campus wide awareness and training program, to include resource availability and importance of reporting for patient and employee safety
Serve as a liaison between system recruitment team, and site leaders, to enhance collaboration and improve recruitment process and time to fill
Assigned region employee/labor relations representative for Advocate Aurora Health
Responsible for Site performance management, involuntary separations, charges and 3rd party interventions
Manager- Human Resources for Lutheran General & Illinois Masonic Campuses 2014 – 2018
(Advocate Healthcare)
Appointed to Lutheran General Steering Team to lead organization’s pursuit of Malcolm Baldridge National Quality Award; achieved Illinois Performance Excellence Gold Award in 2014
Ensure regulatory compliance for Human Resources Scope; led five successful DNV visits
Partnered with site leaders to provide oversight and direction around workforce restructuring, corrective action, performance management and compression analysis
Consistently involved in investigations of physician, resident and employee behavior and performance issues, as well as a trusted adviser in the disciplinary action administered
Investigate and prepare responses in defense of Advocate Healthcare General Counsel related to employee driven charges and lawsuits
Held management training seminars and webinars across multiple sites of care to ensure consistent delivery of HR services delivered at our sites
Partnered with department leaders to enhance post associate engagement survey action planning; resulted in 23% reduction of “Tier III” departments
Serve as a strategic business partner by providing expertise and coaching to executive and departmental leadership on Human Resource issues and systems
Collaborated with cross-functional teams for discussions, recommendations, and implementation of process and system changes; to include merit program re-design and enhanced job description templates to ensure consistent practices across the organization
Round on patients with clinical leader(s) to identify opportunities for improvement. Develop action plans to address patient needs, service, safety and satisfaction to enhance the patient experience.
Led site talent management calibration sessions which led to 70% of leadership positions having an identified successor in place
Developed training presentations, for site and system leadership audiences, including affirmative action, corrective action, workers compensation, change management, leaves of absence, general and sexual harassment and positive associate relations, to ensure legal compliance
Analyze site and system statistical data to identify gaps and trends to build strategic programs for improvement and workforce productivity
Site liaison to all centralized services provided by Corporate COE’s to include: employee relations, compensation, recruitment, OD/talent management, Legal, EAP, benefits, etc.
North region-lead to orient newly acquired physician practice(s) to Advocate Medical Group
Manager- Human Resources for Lutheran General Campus 2000 – 2014
(Advocate Healthcare)
Just Culture Champion; served as a catalyst for Just Culture change across the organization
Appointed to Steering Committee responsible for creation and implementation of a new leader calibration program to capture and organize leader potential system-wide
Facilitated cost management initiate strategies in position control that saved Lutheran General
$2 million in 2013
Counseled departmental leadership on the recruitment selection processes; implemented peer interviewing and leadership assessment to enhance retention to reduce 1st turnover
Serve as business partner to provide guidance and support around all Human Resource related functions, to include succession planning, performance management, employee relations, recruitment, workforce stabilization, engagement, advice and council, and all new system initiatives
Collaborative partner and participant with system legal team, in fact-finding sessions, mediation and conciliation of charges from outside agencies
Implemented department performance measures and analyzed staffing needs to ensure we have the right amount of staff at the right time to achieve safe staffing
Led and coordinated employee separation meetings, to include training and prepping managers for termination/unemployment conversations
Managed Human Resources team; achieved top decile associate engagement scores for eleven continuous years, site and department
Developed HR team; several of my associates have experienced promotional opportunities within the organization and externally
Integral team member for development and roll out of System employee relations call center, ARRC
Reviewed and authorized performance improvement plans, corrective action and terminations on both, employees and leaders
Led System team that developed a standard System wide unemployment response process that enhanced UC claim win ratio to 83%, potential savings of $685,000
Employee Relations Specialist for Lutheran General Campus 1993 – 2000
(Advocate Healthcare)
Provided effective and consistent administration of human resources policies and procedures to ensure appropriate documentation to validate action taken
Site contact for Advocate Medical Group’s Physicians and office personnel
Conducted investigations related to corrective action, performance disputes, harassment and or discrimination
Provided timely responses to legal for 3rd party charges (EEOC, NLRB, attorney requests)
Regular participation in fact findings, mediation and conciliation of charges from outside agencies
Coached executives, leaders and team members on complex employee relation issues to achieve best outcomes and develop strategies to address improvement opportunities
Developed a site process and responded timely to unemployment compensation cases resulting in successful financial outcomes (88% win ratio)
Partnered with leaders and employees to enhance positive associate relations to remain a union free workplace and an engaged workforce
Responsible for FMLA/LOA, restricted duty, unemployment and workers compensation process
Developed, implemented and participated in employee recognition programs
Facilitated New Employee Orientation
Hospital Chair of the Reward and Recognition Committee to recognize employees to enhance the employee work experience
Served on various integration teams during the merger between EHS and LGH to form Advocate HealthCare, promoting the System culture and portfolio of benefits
Painter (Lutheran General Campus) 1989 - 1993
Responsible for the internal maintenance function of patient care units’, ancillary care buildings, apartment dwellings, and other off -site facilities
Performed service to the units in trades of carpentry, plumbing, small mechanical equipment and service repair
Responsible for knowledge and application of all codes and regulations pertaining to the safe operation of the hospital, such as National Fire Protection Association, etc.
EDUCATION
Eastern Illinois University - Charleston, Illinois
Bachelor of Arts Degree
Honors: Cum Laude