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Maintenance Manager

Moncks Corner, SC
May 14, 2020

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Jeffery D. Houpe Jr.

*** ******* ****, ****** ******, SC 29461



Logistics manager and maintenance technician with more than 22 years of experience in logistics, maintenance, acquisition and procurement coordination. Highly motivated professional with a unique ability to manage cross functional teams on multiple projects concurrently in diverse and complex environments. Function effectively both independently and as a team member. History of training, communication, and sales to streamline processes and increase productivity resulting in corporate excellence.


Leadership & Supervision

Process Improvement

Staff Management / Evaluations

Logistics / Maintenance

Strategic Planning

Quality Assurance & Control

Risk Management / Safety

Training & Development

Microsoft Office Suite


Stokes Honda North August 2019 – March 2020

Sales Consultant

Responsible for the transport, inspection, and sale of new and used vehicles, in support of monthly sales goals. Service patrons after properly conducting needs assessment to diagnosing credit worthiness/buying power along with vehicle needs to ensure that each customer leaves satisfied with their purchase. Coordinate with local finance institutions to increase customer finance options.

Averaged a minimum of ten vehicles sales monthly.

Always possess a positive attitude that is infectious to customers and the sale team.

A dedicated individual & leader that can truly operate with a team or independently.

Advanced Technology Services January 2018 – May 2019

Site Manager

Responsible for the production maintenance operations at Caterpillar of Griffin, Georgia. Lead a team of 12 Maintenance Technicians, one Planner, and a Maintenance Supervisor in efforts of increasing equipment uptime to meet daily production goals. Coordinate weekly synchronization meetings with manufacturing engineering groups and production supervisors to discuss equipment status to include unscheduled and predictive maintenance strategies, lead time for repair parts and spares, and safety focus.

Awarded the Presidential Award for Safety Excellence two years consecutively.

Exceeded the corporate annual contribution margin by over 10%.

Transformed a site with five years consecutive negative contribution margin into a positive financial contributor.

Autos Unlimited January 2016 – December 2017

Sales Representative

Responsible for the transport, inspection, and sale of used vehicles. Network daily with the Soldiers and leaders of the Fort Bragg, North Carolina Community to increase monthly car sales. Service patrons after properly diagnosing credit worthiness/buying power along with vehicle needs to ensure that each customer leaves satisfied with their purchase. Coordinate with local finance institutions to increase customer finance options.

Led vehicles sales for six months consecutively while continuing to serve on active duty military.

Transported over 300 vehicles to the Fayetteville NC facility with zero safety incident or damage to equipment.

UNITED STATES ARMY – Various Locations December 1995 – December 2017

Senior Maintenance Manager (Chief Warrant Officer Three)

Serves as the senior technical advisor at multiple levels of command. Assist staff components in the planning, coordination, and execution of maintenance support during tactical training and daily operations. Provides technical expertise in maintenance doctrine to efficiently employ maintenance personnel and equipment.

Coordinated the transportation of mission essential equipment to various world-wide locations in support of time sensitive Army operations.

Conducted over 40 Staff Assistance Visits with subordinate units to streamline policies and procedures throughout the organization, resulting in commendable ratings.

Supervised over 200 junior and senior maintenance & logistics personnel with zero safety violations, injury to personnel, or loss of equipment.

Mechanical Maintenance Operations Supervisor

Directs and manages Field and Sustainment level support equipment repair teams and sections at multiple field and fixed maintenance facility locations and environments. Trains military and civilian repair personnel in correct diagnosis, repair, and quality control procedures. Controls daily work flow and resource management to maximize personnel and equipment readiness.

Maintain the organizations Readiness Rating at 98% for 24 consecutive months.

Exceptional rating as the top staff officer on annual performance appraisal.

Saved over $350,000 by proactively scheduling the modification of automatic weapons systems to fully automatic weapon systems ahead of all maintenance technicians across the military installation.

Mechanical Maintenance Operations Supervisor

Plans, organizes, and allocates resources and facilities to execute maintenance and repair of light and heavy military and commercial wheeled vehicles, light tracked vehicles, wheeled and tracked construction equipment, mobile electric power generation, armament and small arms, and ground support equipment. Coordinates and provides technical training for Standard Army Management Information System operators.

Coordinated the refurbishment (reset) of over 1500 pieces of critical equipment ahead of The Department of the Army’s 180 day standard while deployed.

Strategically placed over 90 personnel into employment positions to increase unit effectiveness.

Facilitated a monthly maintenance meeting to seamlessly transition between wartime and stability operations.

Logistics Maintenance Officer

Evaluates and inspects maintenance operations and develops and implements corrective action plans where necessary to comply with regulatory and statutory requirements applicable to industrial maintenance operations. Trains maintenance personnel to accurately diagnose/trouble shoot mechanical, electrical, pneumatic, and hydraulic malfunctions accurately using the latest test equipment and technical publications.

Produced policies which allowed contracted maintenance personnel to augment medical military units without organic maintenance capabilities.

Attend and participate in conferences pertaining to operational and logistical matters affecting the organization.

Teach, coach, and train over 32 organizations on maintenance and sustainability techniques to reduce fraudulent spending on an annual basis.

Personnel Manager (Drill Sergeant)

Conducted individual training, supervision and development of countless personnel transitioning from civilian to military careers. Provided all instructional and hands-on training materials required to determine personnel “military competent”. Monitored the achievements of military goals by managing the training, professionalism, leadership skills and welfare of personnel. Coordinated with the personnel management leadership to plan and execute logistical support training; including scheduling. Evaluated qualifications for special assignment personnel. Performed administrative duties including: submitting status reports to human resources, monitoring attendance records and deletions, processing reassignments, and providing strength analysis. Assembled in-processing/out-processing documentation in preparation to meet organizational requirements for continuous training.

Inducted into the prestigious Sergeant Audie Murphy Club

Met the United States Army strength management objective by successfully completing the training of over 2,000 Heavy Construction Equipment Repairmen and Power Generation Repairmen.

Facilitated the Central Issue Facility (CIF) turn-ins after each course, maintaining 100% accountability for 8 consecutive courses yearly.

Education and Training

Bachelor of Arts in Educational Studies (B.A.), Ashford University, San Diego, CA 2016

Advanced Automotive Maintenance Course, Fort Lee, VA 2013

Afghanistan Contracting Officers Representative Course, Khandahar, Afghanistan 2010

Unit Maintenance Officer Course (Basic), Aberdeen, MD 2008

Contracting Officers Representative Course, Logistics Management College, Aberdeen, MD 2008

Warrant Officer Candidate Course, Fort Rucker, AL 2007

AMC Affiliation Training Equipment Prep Course, Fort Leonard Wood, MO 2006

AMC Affiliation Training Airlift Load planners Course, Fort Leonard Wood, MO 2006

U.S. Army Specialized Training:

Environmental Compliance Officer Certification – 2014 Motor Pool Operations and Management Course – 2009

Drill Sergeant Course - 2005 Senior Leader (Maintenance Management) Course- 2007

Technical Skills:

Software: Microsoft Office (2003, 2007, 2010)

Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SharePoint

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8

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