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Customer Service Engineer

Location:
Westminster, MD
Salary:
50000
Posted:
May 14, 2020

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Resume:

Michael Burgess

Audio Engineer and Video Producer

Westminster, MD 21158

adc711@r.postjobfree.com

443-***-****

I have worked at multiple theatres in the DC, Baltimore, and Western MD area supporting their shows/ events with stage work and production needs, I also have experience in many other production environments including recording studios and television studios. I have experience with some of these brands of audio and video equipment, Yamaha, Behringer, Mackie Mixing boards( digital and analog), Shure, Audio Technica, Sennheiser Dynamic, Condenser and Ribbon Microphones. Sony HSC 300 video camera's and other Sony video camera equipment in a studio environment. Also experienced in Audio editing software such as Pro Tools and Digital Performer and knowledge of the Adobe suite software like Premiere, After Effects, Audition and Photoshop. Overall about 8 years in the live sound and supervisory role in the production and audio visual environment and 5 years in customer service, troubleshooting, musical performances, rock bands, dance recitals, corporate events, trade shows, videoconferencing and streaming via Flash Player, Youtube and Twitch, retirement ceremonies, working with high profile govt officials and talents, hotel conferences, small construction, carpentry. welding. Video Editing Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Video Conference Technician

ASRC International - Rockville, MD

March 2017 to Present

Providing Audio and Video support for the National Cancer Institute Shady Grove site in Rockville, and the main campus in Bethesda,MD. Provide customer support for AV systems in the conference rooms at both sites, setup video conference calls using cisco and webex, setup shure wireless and handheld mics for meetings and events, coordinate with meeting supervisors for technical needs in terms of setup, install HDMI, CAT-5 cables and rack equipment Sound Technician

Royal Caribbean Cruises Ltd. - Miami, FL

March 2016 to September 2016

Sound Technician on board one of the companies cruise ships, Worked, maintained, troubleshooted for multiple venues on board the ship, worked with wireless mics, transmitters, EQ's and other audio equipment

Audio Visual Support

Aerotek - Columbia, MD

May 2015 to March 2016

Worked for WR Grace in Columbia,MD providing audio visual support for the staff and employees,

-setting up projection systems and laptops for power point presentations, as well as video conferencing via GoToMeeting and GoToWebinar for meetings, setting up and recording or live streaming meetings or conference for the company in the auditorium using microphones a multi-camera controller and AMX video and audio source touchscreens or control surfaces Video and Media Specialist II

AECOM - Springfield, VA

January 2015 to April 2015

Provide assistance for video recorded events and uploaded/edited via online services (Flash, Online Hosts)

Recording of live events through mackie mixers, shure wireless mics and automated cameras hooked to a vaddio switcher

Worked in a secured location with many govt protocols and standards to uphold

Provided assistance in AV,Lighting,Video Recording in the auditorium and offices of the building to the clients needs and under their work standard Sound Board Op/Theatre Technician

Carroll Community College - Westminster, MD

September 2013 to February 2015

Lead Soundboard Op, for all fall 2013 and spring 2014 college musical performances, bands, recitals, teacher and or government conferences and all other stage uses

Stage construction with wooden platforms, woodworking, metal attachments and minor welding power tools and safety precautions

Light rigging and light board operation to plan, and operation of electrical system for light hangs

Theatre maintenance and workshop maintenance on power tools and other equipment, Freelance AV Tech

IATSE - Baltimore, MD

March 2010 to April 2014

Responsibilities

Setting up lighting on stage, light boards,pars, cans rigging

Setting up audio equipment, consoles,speakers,monitors and sound checking

Rehearsal and takedowns

Proper cable running in a safely and timely manner

Proper on stage speaker placing techniques

Run crew for sets, during the show, and strikes, manages teams or performers and techs Education

Professional Certification in Audio Engineering

Sheffield Institute of the Recording Arts - Phoenix, MD 2012 to 2013

Bachelor's in Communications and Film Production

McDaniel College - Westminster, MD

2008 to 2012

Carroll County Career and Tech Center

January 2008 to June 2008

Skills

have experience with Yamaha Mixing boards( digital and analog), Dynamic, Condenser and Ribbon Microphones, SSL Mixing boards, Sony HSC 300 video camera's and other Sony video camera equipment in a studio environment, Also experienced in Audio editing software such as Pro Tools and Digital Performer Video Editing software like Adobe Premiere and Final Cut also experienced in live streaming services and set up, (YouTube, Twitch, Ustream). Overall about 3 years in the live sound and supervisory role in the production environment and 4 years in customer service, troubleshooting, musical performances, rock bands, dance recitals, corporate events, retirement ceremonies, working with high profile govt officials and talents, conferences, small construction, woodworking, metalworking.

Links

http://irrationalpassions.com

http://youtube.com/irrationalpassions

https://www.youtube.com/user/SheffieldAV/videos

Certifications/Licenses

Audio Engineering

Groups

IATSE

March 2010 to January 2015

Union for stage technicians and performers



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