ANUPRIYA SAXENA

Email ID: adc6y2@r.postjobfree.com, Contact: +1-306-***-****

PROFILE

Anupriya Saxena is an innovative IT professional with a unique blend of business, project management and technology skills. She has a first-rate track record of successfully spearheading and delivering a broad range of high impact, high profile projects, including leadership of multi- national teams. She has a demonstrated ability to bring about positive change through crafting relationships, understanding business needs and proposing and delivering viable technology solutions. She holds Masters in Business Information Systems. She is also a certified Scrum Master

(Scrum Alliance) since 2018 and certified Business Analysis Professional Program BAPP (IIBA) since 2016.

OVERVIEW

• Business Analyst/ Scrum Master, 8.5 years of strong experience in Business Analysis, change and project management.

• Experience in liaising between business, operations, and technology and innovation teams to accurately elicit, analyze, feature level document and deliver business requirements including functional, non-functional, technical, general requirements using business process management lifecycle and modelling techniques.

• Work closely with key stakeholders to prioritize requirements (MoSCoW), perform needs analysis based on business requirements and ensure solutions being proposed by Development (internal and/or external developers) meets the organizational and business goals.

• Participate in all aspects of application delivery activities including, but are not limited to, documentation of business needs, analysis/research of needs, gathering, documenting high quality requirements using User Stories and updating business requirements and creating, reviewing and validating end to end process maps and conduct information gathering sessions, sign off requirements from business. Create mock screens using Adobe and Framework tools, strong knowledge of JIRA and Microsoft suite applications

• Adapts to changing business requirements and business needs during active design periods; and is able to keep Requirement Definitions and other documentation updated accordingly.

• Developing and maintaining Requirement Traceability Matrix and defining strategic solutions for business needs.

• Executed projects various methodologies, including Waterfall, RUP and Agile, proficient in Scrum framework.

• Implementing ITIL best practices to design, implement, safeguard and continuous improvement of IT services & processes

• Experience in leading onshore-offshore teams and involved in maintaining overall test strategy, creating Test Plans, creating Test Cases

• Proficient in conducting GAP analysis using AS-IS and TO-BE business, bridge gap between business and technical resources, Impact analysis, Risk analysis.

• Communicated status of efforts to management on a regular basis to ensure that all stakeholders have accurate and current information throughout the process, KPI’s

• User Trainings and on boarding, conducting User Acceptance Testing (UAT) with business users and project stakeholders.

GENERAL INFORMATION

• Knowledge of e-commerce website requirement elicitation, analysis, prototyping, test cases, gap analysis

• Ability to learn new software quickly, knowledge of ERP

• Impeccable customer service focus with a demonstrated desire to exceed expectations a team player with a solid work ethic and Client Service background

• Great organizational skills and attention to detail; able to juggle and prioritize multiple tasks simultaneously Anupriya Saxena

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• Strong interpersonal skills and ability to effectively communicate technical information to internal and external customers or vendors

• Proactive and forward-thinking attitude and creative problem-solving ability

• A motivated self-starter who can work independently in a fast paced, ambiguous environment

EDUCATION

MASTERS OF SCIENCE

BUSINESS INFORMATION SYSTEMS

UNIVERSITY OF BEDFORDSHIRE, ENGLAND, 2011

BACHELOR OF ENGINEERING

INFORMATION TECHNOLOGY

RAJEEV GANDHI UNIVERSITY, INDIA, 2008

PROFESSIONAL DEVELOPMENT

Certification Business Analysis Professional Program (IIBA) Requirement Gathering (functional, nonfunctional,

technical, content, general), analysis and elicitation Business Artefacts BRD, FRD, Traceability Matrix, GAP analysis, Business Case

Writing Test Case scenarios, UAT

Facilitating workshops, JAD sessions

Scrum Master Certification (Scrum Alliance)

Scrum ceremonies (Scrum Planning meeting, review, Daily meeting, retrospective meeting) for three cross

functional teams, Story Boarding, Kanban

SWOT analysis, SMART Goals, Manage Scope change

Effective Communication Skills, Presentation Skills, Coaching

& Feedback

--- MEMBERSHIPS AND PROFESSIONAL AFFILIATIONS Scrum Alliance

International Institute of Business Analysis

TECHNICAL SKILLS

Microsoft Suite SharePoint, MS Excel, PowerPoint, Outlook, Word, MS Visio, Smart Draw Business Analysis Requirement Gathering, Analysis, Elicitation, BRD, FRD, Traceability Matrix, Business Case, GAP analysis, Test Cases, As-Is & To-Be processes, Use cases, User Stories, JAD Sessions

Data Analysis SWOT Analysis, Time Boxing Methods, Query Management, Basic SQL Queries Project Management SMART Goals, Project Charter, Project Planning, Manage Scope change requests, JIRA, VersionOne

Scrum Methodology Scrum Ceremonies (Daily Scrum, Scrum Planning, Review, Retro Meetings), Story Boarding, Kanban

EXPERIENCE

Brandt Group of Companies (Regina, Canada) Jul/2019 – Present Regina, Canada

Role(s): Business Analyst

Project Overview: Multiple web application projects for service, warranty, order fulfillment, finance and sales Responsibilities:

• Requirements gathering. Research and understand the existing Business systems and document detailed functional, non-functional, technical, content and general requirements. Create “as-is” model and identify gaps and create “to-be” model, an improvement plan is proposed

• Listening Skills. Ability to listen and absorb information in requirements gathering, and capturing end user sentiment that is subjective in nature.

Anupriya Saxena

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• Collaborate with business users to gather and elicit the business requirements, prioritize business requirements

• Documentation and Writing Skills. Requirements Documents and assists with prioritizing iterative amendments to the business process and system design based on stakeholder feedback throughout the project. Reports, specifications, plans and analysis will require proficiency in document writing and spreadsheets that are accurate and professional in appearance and content, Requirement traceability matrix

• Project activities like Business case development to evaluate for potential projects, project schedules and requirement elicitation

• Evaluate tasks throughout the project lifecycles including business requirements definition, functional and technical specifications, test preparations, execution, user training and go-live support

• Manage Scope, perform root-cause analysis. Prepare project status reports and communicate to Stakeholders and team

• Leadership, Teamwork & Stakeholder Management. Ability to work well within team environments, providing value to your colleagues and understand how to best engage and get value in return.

• Verbal Communication Skills. The ability to be engaging and charismatic as a strong communicator, presenting ideas in a concise fashion and asking insightful questions to collect ideas and information from stakeholders.

• Meeting and Presentation Skills. Hosting meetings, both internal team discussions and external, including the ability to facilitate workshops and present findings and results. Nuance Communications (India) Jan/2017 – Mar/2019

Role(s): Project Management Analyst/Business Analyst Project Overview: Voice Biometrics benefits key callers to 95% success rate for legitimate calls, eliminating access by fraudulent callers, reduced time and effort to authenticate, improve agent satisfaction and retention Responsibilities:

• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.

• Guiding the team on how to get the most of our self-organization.

• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

• Facilitating getting the work done without coercion, assigning, or dictating the work.

• Facilitating discussion, decision making, and conflict resolution.

• Assisting with internal and external communication, improving transparency, and radiating information. Rockwell Automation (India) Apr/2015 – Dec/2016

Role(s): Team Lead – Project Administrator

Project Overview: Resource Management and Operational Activities Responsibilities:

• Manages utilization of all on rolls and contract resources in Operations Team (Team consists of 15 members)

• Team management skills like Score Cards, One on One sessions, training and mentoring new resources, refresher trainings for low performing resources, succession planning, performing quarterly Performance Knowledge Tests (PKT’s), Employee Attendance tracker, Conflict Management within teams.

• Provide end to end functional training to new resources as per the defined training scheduled plans to ensure better utilization and competency within team.

• Conducting exhaustive quality assurance testing to check consistency of outputs in comparison to existing system.

• Detailed Root Cause Analysis sharing with Stakeholders in case of Team escalations.

• Producing accurate reports on monthly performance, meeting SLA’s within time frame. Conferring with clients to identify and document business requirements Anupriya Saxena

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• Creating functional user manuals for the end users on how to work with respective functions. VRD Network & Communications Pvt. Ltd. (India) Apr/2014 – Apr/2015 Role(s): Business Analyst

Project Overview: Developing Mobile and Web Application Responsibilities:

• Responsible for Gathering requirements from clients and documenting the requirements Creating project plan and deciding deliverable for each milestone. End to End Coordination of project activities with Development team

• Creating project plan and deciding deliverable for each milestone. Interacting with the end users to elicit their requirements from different lines of business and acting as an interface between teams

• Interacting with the end users to elicit their requirements from different lines of business and acting as an interface between teams

• Creating functional documents and user manuals for the end users on how to use a reporting tool.

• In depth understanding of Requirement gathering, elicitation and analyzing and documenting the requirements using various BA Artefacts

• Very well versed with writing User Stories, Use Case, Activity and sequence diagrams, Traceability Matrix and Project estimation using Use Case Points

• Ability to identify Gaps, Change/Enhancement management and Risks assessment

• Well versed with creation of UAT Test plan document, Unit and Regression testing

• Hands-on experience on business analysis tools such as Microsoft Visio, Smart Draw, Strong concept knowledge of UML (Use Case Diagram, Activity Diagram, Sequence Diagram) Glorant LLC, Ahmedabad (India) Sep/2013 – Apr/2014 Role(s): Business Analyst/Scrum Master

Project Overview: Clinical Trial Management System (CTMS) for Lambda Therapeutic Research Ltd Responsibilities:

• Analysis and documentation of business requirements. Effectively worked as a manager of the team of 10 members (8 Oracle developers, 1 Technical Lead, 1 Quality Analyst)

• Consider the different viewpoints and needs of customers and build effective relationships · Investigate the difference between a proposed system and the current scenario using gap analysis

• Delivered BA artefacts such as Project Plan Documentation, Project Initiation Document, User Stories, Use Cases, Process Flows, Production Release Document, System Validation Document

• Conducted daily operational and tactful work activities using Agile Methodology (Scrum) attending daily scrum, planning, grooming and review meetings, SWOT Analysis, Story Boarding, Query Management Analysis, Time-Boxing Methods

• Estimate time required to deliver project artefacts and reports progress towards delivery goals throughout the project

Namesco Limited, Worcester (England) Dec/2011 – Dec/2012 Role(s): Business Intelligence Architect

Project Overview: Data Warehousing, Information Management System, Reporting and Query Management Responsibilities:

• BI Developer is responsible for ensuring high levels of BI availability through support functions and in-depth testing including selecting, blueprinting, gathering requirements, designing and rolling out BI solutions to end users, SQL experience

• Work with project managers to ensure that data entry, retrieval, change and delete functions meet business requirements for project completion

• Conduct job duties and responsibilities according to the organizations using Agile methodology

• Conduct research and make recommendations of BI products, services and standards in support of procurement and development efforts

• Conducted daily operational and tactful work activities using Agile Methodology (Scrum) attending daily scrum, planning, grooming and review meetings, SWOT Analysis, Story Boarding, Query Management Analysis, Time-Boxing Methods. Microsoft experience (Word, Excel, PowerPoint, Excel, outlook, ) Anupriya Saxena

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GNR Rock Drills Pvt. Ltd, Hyderabad (India), Aug/2008 – Dec/2009 Role(s): Data Warehousing Consultant

Project Overview: Maintaining Data Warehouse of Drills and bits, Query Management SQL Server Responsibilities:

• Understanding the client business operations, data and processes and documenting requirements.

• Creating project plan and deciding deliverable for each milestone. · Interact with users to collect report specifications, using information to design and deliver relevant reports on a daily, monthly, annual or ad-hoc basis.

• Creating functional documents and user manuals for the end users on how to use a reporting tool.

• Creating workflow and the data flow documents for multiple stages of the solution. Harmonizing data needed at several stages of the solution development using mappings and cleansing techniques.

• Researches methodologies and prepare detail & summary level reports including written interpretation of analytical results

• Creating presentations and summarizing information with analyses, findings and recommendations for the client. Conducting exhaustive quality assurance testing to check consistency of outputs in comparison to existing system.

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