motivated, dependable,forklift, quick learner

Professional Summary

Skills

Work History

RICHARD LAROCK

Chippewa Falls, WI 54729 715-***-**** *************@*****.*** Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in this industry. Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as forklifts to transport materials and assist production teams. Locating VINs

Operating hydraulics

Lookout kit

Flatbed truck expertise

Dependable

Problem solver

Detail Oriented

Communication Skills

Organizational Skills

Leadership

Mentoring

Customer Service

Owner/Operator Truck Driver 06/2012 to 02/2020

Rock Solid Transport LLC – Eau Claire, WI

Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.

Operated with safety and skill to avoid accidents and delays. Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.

Completed preventive maintenance checks and basic repairs to vehicles. Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 3,000-mile transports.

Reported driving hours and mileage data into shift logs for submission to supervisor, maintaining high level of accuracy and detail.

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

Fostered strong professional network and worked hard to connect with quality leads. Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over my career.

Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Finalized daily logs on schedule to update internal records and uphold DOT requirements. Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times. Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.

Fastened chains, straps, covers and binders to secure load during transit. Presented clean, neat appearance during every shift to uphold professional company presence.

Verified contents of inventory loads against shipping papers. Owner/Operator Truck Driver 01/2009 to 05/2012

BERST Trucking Custom Carriers – Eau Claire, WI

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.

Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

Operated with safety and skill to avoid accidents and delays. Fostered strong professional network and worked hard to connect with quality leads. Assessed financial reports and statements regularly to update processes and operations for greater profitability.

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives. Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.

Completed preventive maintenance checks and basic repairs to vehicles. Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over my career.

Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Finalized daily logs on schedule to update internal records and uphold DOT requirements. Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.

Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times. Completed basic maintenance and minor repairs to keep vehicle neat and running properly. Fastened chains, straps, covers and binders to secure load during transit. Conducted efficient cargo transfers to maintain route schedules. Maintained telephone and radio contact with supervisor to receive delivery instructions. Presented clean, neat appearance during every shift to uphold professional company presence.

Restaurant Bar Owner 06/2004 to 12/2008

Fat Boys Bar – Eau Claire, WI

Set schedules for 7 staff by planning and designating shifts and hours. Helped general management develop prices based on inventory costs and portion sizes. Investigated and integrated enhanced service and team management strategies to boost business profits.

Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.

Orchestrated positive customer experiences at all stages by overseeing every area of daily operations.

Recruited top-notch employees for bar tending and bouncer positions. Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements. Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.

Purchased food and cultivated strong vendor relationships. Motivated staff to perform at peak efficiency and quality. Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Truck Driver 02/1999 to 05/2004

Berry Trucking – Augusta, WI

Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.

Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-mile transports.

Maintained accurate records with compliant invoicing, payment processing and daily logs. Maintained daily, legible DOT log book and submitted corresponding documents. Dropped and hooked trailers and changed configuration of equipment when necessary. Inspected truck for defects and safe operating condition before, during and after trips. Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers. Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.

Maximized load safety by balancing, securing and weighing products. Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.

Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Finalized daily logs on schedule to update internal records and uphold DOT requirements. Conducted efficient cargo transfers to maintain route schedules. Completed basic maintenance and minor repairs to keep vehicle neat and running properly. Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Presented clean, neat appearance during every shift to uphold professional company presence.

Auto Sales Manager 02/1997 to 01/1999

Star Motors – Hallie, Wisconsin

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Increased customer satisfaction by resolving all issues. Drove operational improvements which resulted in savings and improved profit margins. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Worked with the customers to understand needs and provide excellent service. Resolved conflicts and negotiated mutually beneficial agreements between parties. Monitored social media and online sources for industry trends. Auto Sales Manager 06/1992 to 02/1997

Mieder Auto Sales – Hallie, Wisconsin

Increased customer satisfaction by resolving any issues. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Drove operational improvements which resulted in savings and improved profit margins. Maintained excellent attendance record, consistently arriving to work on time. Worked with all customers to understand needs and provide excellent service. Resolved conflicts and negotiated mutually beneficial agreements between parties. Education

Certifications

Transported new vehicles to customer locations weekly. Monitored social media and online sources for industry trends. High School Diploma 1986

Altoona High School - Altoona, WI

Two Years: Business Administration And Management

Mount Senario College - Ladysmith, WI

Completed

Diesel Truck Driver Training School - Sun Prairie, WI Heavy equipment operator

Forklift certified

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