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Firm Administrator/Billing Coordinator/Legal Assistant

New Lenox, IL
May 12, 2020

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Cathy Kuczek

New Lenox, IL ***** 708-***-****

Administrative and Billing Professional

Experienced leader with expertise in several diverse capacities including billing processes, account receivable, administrative support, compliance, and business organization. A motivated professional with an aptitude for innovation and creative problem solving. Strong communicator and collaborator with an ability to drive for sustainable improvements across multiple levels of legal organizations. Exceptional customer service skills with an ability to adapt to a multitude of business situations. An excellent time manager with a capacity for implementing process improvements leading to solid business practices.

Areas of Expertise

Business Organization

Compliance & Confidentiality

Accounts Payable & Receivable

Administrative Management

Office Administration

Client Engagement

Billing & Reconciliation

Hiring & Staffing


Problem Resolution

Benefits Administration

Teaching & Training

Team Collaboration


Microsoft Office Suite Applications • Worldox • PC Law • ContactEase • Amicus Attorney

E-billing (Seregenti, TyMetrix, CounselLink)



Firm Administrator 1994-2020

Interface with management partners, attorneys and staff

Facilities management (working with building staff and internal office services as well as vendors on office matters and ordering supplies)

Benefits administration (onboarding new employees; coordinating training, benefits enrollment, experience with Paychex Flex/401(k))

Arrange and oversee firm events both in and out of the work place, such as attorney retreats and matters and staff appreciation events

Organize and maintain firm management and employee documents

Research and conduct data to prepare documents for review and presentation by the management staff and partners; prepare materials for internal meetings

Read and analyze incoming memos and mail and distributing them as needed

Maintain the contact database for lawyers

Able to handle sensitive documents in a very confidential manner

First-hand experience in MS Word, Excel, Outlook, accounting software, document management software and internet research

Special talent for handling multiple tasks at the same time

Ability to take initiative and execute assigned tasks in a timely and flawless manner

Strong teamwork acumen with a profound ability to work under pressure

Proven proficiency in using office equipment such as fax machines, photocopiers and remote deposit check scanners

Strong passion for working in a fast paced and result oriented environment

Flexible schedule with exceptional interpersonal skills

Committed to provide excellent customer service

Key Accomplishments:

Work closely with managing partner on day-to-day running of firm.

Ensured all newly hired employees received accurate and efficient on-boarding and training, resulting in a more engaged and effective team.

Billing Coordinator 1994-2020

Originate prebills for review by attorney and make necessary changes

Issue final invoices and distribute them electronically or by mail

Experienced in e-billing using TyMetrix, Seregenti and CounselLink

Reconcile management staff and office services monthly credit card statements

Process expense reports

Review weekly collections and follow up on collection status

Run weekly and monthly reports for attorneys

Conflict checks and new business intake process

Communicate with clients to answer questions

Accurately enter all attorneys’ time and ensure all hours were billed correctly

Input account receivable and payables

Process credit card payments via LawPay

Make daily bank deposits

Key Accomplishments:

Improved accuracy in data reporting and invoicing by providing personal oversight of reconciliations, invoicing, and e-billing

Legal Assistant 1994-2020

Provide support to two equity partners

Format legal documents

Utilize Dictaphone to transcribe letters and documents

Prepare Excel spreadsheets

Maintain attorneys’ calendars and schedule conferences

Enhance client relationships in person and by phone with sensitivity and confidentiality

Post attorney time in PC Law

Preparation of expense reimbursements

Demonstrate ability to screen calls, arrange meetings, travels and events

Provide coverage when other secretaries are on vacation or in need

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