Cathy Kuczek
New Lenox, IL ***** 708-***-**** adc6vm@r.postjobfree.com
Administrative and Billing Professional
Experienced leader with expertise in several diverse capacities including billing processes, account receivable, administrative support, compliance, and business organization. A motivated professional with an aptitude for innovation and creative problem solving. Strong communicator and collaborator with an ability to drive for sustainable improvements across multiple levels of legal organizations. Exceptional customer service skills with an ability to adapt to a multitude of business situations. An excellent time manager with a capacity for implementing process improvements leading to solid business practices.
Areas of Expertise
Business Organization
Compliance & Confidentiality
Accounts Payable & Receivable
Administrative Management
Office Administration
Client Engagement
Billing & Reconciliation
Hiring & Staffing
Dictation
Problem Resolution
Benefits Administration
Teaching & Training
Team Collaboration
TECHNOLOGICAL SKILLS
Microsoft Office Suite Applications • Worldox • PC Law • ContactEase • Amicus Attorney
E-billing (Seregenti, TyMetrix, CounselLink)
EXPERIENCE HIGHLIGHTS
GOLAN CHRISTIE TAGLIA LLP, CHICAGO, IL, 1994 – 2020
Firm Administrator 1994-2020
Interface with management partners, attorneys and staff
Facilities management (working with building staff and internal office services as well as vendors on office matters and ordering supplies)
Benefits administration (onboarding new employees; coordinating training, benefits enrollment, experience with Paychex Flex/401(k))
Arrange and oversee firm events both in and out of the work place, such as attorney retreats and matters and staff appreciation events
Organize and maintain firm management and employee documents
Research and conduct data to prepare documents for review and presentation by the management staff and partners; prepare materials for internal meetings
Read and analyze incoming memos and mail and distributing them as needed
Maintain the contact database for lawyers
Able to handle sensitive documents in a very confidential manner
First-hand experience in MS Word, Excel, Outlook, accounting software, document management software and internet research
Special talent for handling multiple tasks at the same time
Ability to take initiative and execute assigned tasks in a timely and flawless manner
Strong teamwork acumen with a profound ability to work under pressure
Proven proficiency in using office equipment such as fax machines, photocopiers and remote deposit check scanners
Strong passion for working in a fast paced and result oriented environment
Flexible schedule with exceptional interpersonal skills
Committed to provide excellent customer service
Key Accomplishments:
Work closely with managing partner on day-to-day running of firm.
Ensured all newly hired employees received accurate and efficient on-boarding and training, resulting in a more engaged and effective team.
Billing Coordinator 1994-2020
Originate prebills for review by attorney and make necessary changes
Issue final invoices and distribute them electronically or by mail
Experienced in e-billing using TyMetrix, Seregenti and CounselLink
Reconcile management staff and office services monthly credit card statements
Process expense reports
Review weekly collections and follow up on collection status
Run weekly and monthly reports for attorneys
Conflict checks and new business intake process
Communicate with clients to answer questions
Accurately enter all attorneys’ time and ensure all hours were billed correctly
Input account receivable and payables
Process credit card payments via LawPay
Make daily bank deposits
Key Accomplishments:
Improved accuracy in data reporting and invoicing by providing personal oversight of reconciliations, invoicing, and e-billing
Legal Assistant 1994-2020
Provide support to two equity partners
Format legal documents
Utilize Dictaphone to transcribe letters and documents
Prepare Excel spreadsheets
Maintain attorneys’ calendars and schedule conferences
Enhance client relationships in person and by phone with sensitivity and confidentiality
Post attorney time in PC Law
Preparation of expense reimbursements
Demonstrate ability to screen calls, arrange meetings, travels and events
Provide coverage when other secretaries are on vacation or in need