Customer service representative, staff member
Resume:
Rupinder Kaur
Brampton, ON
adc6su@r.postjobfree.com
Work Experience
SCHOOL LIBRARY
September 2018 to May 2019
• Lend and collect books, periodicals, videotapes, and other materials at circulation desks.
• Enter and update patrons' records on computers.
• Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
• Locate library materials for patrons, including books, periodicals, tape, Braille volumes, and pictures.
• Instruct patrons on how to use reference sources, card catalogues, and automated information systems.
• Inspect returned books for condition and due-date status, and compute any applicable fines.
• Answer routine inquiries, and refer patrons in need of professional assistance to librarians. Education
DCS / DEC in Chemical Laboratory Technician
Sheridan College - Brampton, ON
January 2020 to Present
Skills
MICROSOFT EXCEL, MICROSOFT POWERPOINT, MICROSOFT WORD, CUSTOMER SERVICE Additional Information
Talented supporting end users with exceptional customer service. Detail-oriented highly effective at multitasking in competitive, high-energy and fast-paced environments while juggling multiple priorities offering in-depth knowledge about high-end service standards and laws .Proven capacity to troubleshoot issues to resolve issues quickly. Maintain high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. SKILLS
• Microsoft word, Excel & PowerPoint
• Communication
• Organized
• Friendly
• Problem solving
• Flexible
• Punctual
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