Rached Rjiba

Email: adc6r4@r.postjobfree.com

Phone: 438-***-****

Profile Summary

High-energy professional with a background in customer service well suited for this position. Friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations. In-depth understanding of sales techniques gained through academic coursework and work experience. Technical skills

• Strong interpersonal skills

• Sales know-how

• Customer service

• Strong client relations

• Friendly

Education and certification

MONTREAL COLLEGE IT Diploma in SAP Supply Chain Management program 2018 - 2019 University of Wisconsin Milwaukee Diploma in English for Specific Purposes ESP 2007 – 2008 University of English Language Bachelor's degree in English Language and Literature 1999 – 2003 Soft Skills

• Passionate, focused, hardworking, attention to detail Bilingual communication abilities

• Exceptional communication skills Social media management

• MS Office, PowerPoint, Excel, SAP Excellent work ethic

• Web and mobile technologies

Work Experience

Montréal Restaurant Menthe & Couscous Waiter & Cashier (11, 2018 – 02, 2020) High Institute of Technological Studies, Tunisia English teacher (09, 2008 – 02, 2018) Call Center of Sousse, Tunisia Call Center Agent (02, 2006 – 08, 2008)