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Customer Care Manager

Location:
Bethlehem, Free State, South Africa
Salary:
R10000-R15000
Posted:
May 12, 2020

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Resume:

CURRICULUM VITAE OF LEBOHANG MASENTLE MOKHELE

Date of birth: 27 October 1993 – Email: adc6k7@r.postjobfree.com- Mobile: 072*******

Address: **** ***** ****** ********* ********* 9701

PROFILE

I am a passionate, committed and a career driven graduate of the Central University of Technology; an ambitious, hardworking and self-motivated individual who is always looking for a challenge that will broaden my knowledge and allow me to show my expertise. I am a team player and can adapt easily to different kinds of environment. I can speak English, Sesotho and isiZulu fluently and I have a valid driver’s license.

SKILLS AND COMPETENCIES

Good Accounting skills

Outstanding organizing skills

Strong communication skills (Verbal and written)

Problem solving skills

Computer skills(Persal, Microsoft word, Microsoft excel, PowerPoint, Baud)

Sound Interpersonal relations

Ability to work under pressure

Good Time Management Skills

Hard working

Flexible and Trustworthy

EDUCATIONAL BACKGROUND

Year: 2016-2018 (June)

Qualification: BTECH: Internal Auditing

Institution: Central University of Technology

Year: 2015-2016 (June)

Qualification: National Diploma: Internal Auditing

Institution: Central University of Technology

Year: 2012-2014

Qualification: National Higher Certificate in Accountancy

Institution: Central University of Technology

Year: 2011

Qualification: National Senior Certificate

Institution: Voortrekker High School

Subjects: Sesotho, English, Afrikaans, Mathematics,

Accounting, Life Orientation, Business studies, Computer Application

Technology

WORK EXPERIENCE

2 July 2018- to 30 June 2019: Bookkeeper at Rammile Accounting & Management Solutions (Pty) LTD

Performing full administration function which includes obtaining invoices and bank statements.

Daily capturing and preparing monthly reconciliation

Process client’s books from source to trail balance

Preparation of working papers and supporting documents

Reconciliation of accounts payable, accounts receivable, cash book and ledger accounts

Determine client’s needs and provide our in-house solution to their needs

General administration duties and customer care

Customer care

2 February 2017-31 January 2018: Finance Intern at the Department of Home Affairs

FINANCE

Recording revenue received, including daily reconciliation

Ensuring that cash received is deposited timeously

Preparing weekly and monthly revenue reports of the region

Preparing monthly returns

Comparisons and verification of transactions

Handling of petty cash

Subsistence and travelling claims

Ensuring that payments are submitted for authorization after financial control have been performed

Bank exceptions

Safe guarding of financial records

Cashier

Leave audits

HUMAN RESOURCE MANAGEMENT

Capturing leaves via PERSAL

Filling of payroll

Receiving of posts or sending facsimiles

Perform general administration duties

Handling of telephone enquiries

Customer care

REFERENCES:

Name: Mr. Modise Chabane

Position: Supervisor (Department of Home Affairs)

Contact number: 073*******

Name: Mr. Norman Mbele

Position: Manager (Department of Home Affairs)

Contact number: 066*******

Name: Mrs. Dominique Maritz

Position: Teacher (Voortrekker High School)

Contact number: 072*******



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