Michele A Hunter Idaho# 208-***-****

adc6gy@r.postjobfree.com

Objective:

Seeking a Medical Office position which will require me to utilize my customer care skills, scheduling abilities and experience in the medical center, to ensure the facility’s success.

Professional Skills:

Telephone Skills Supply Management

Verbal Communication Stress tolerance

Microsoft Office Skills Reliability

Listening Initiative

Professionalism Attention to detail

Customer Focus Organizing and planning

Organization Information management

Informing Others Customer service orientation

Handles Pressure Professional personal presentation

Verbal and written communication skills

PROFESSIONAL EXPERIENCE

Bethany In Home Care – June 3,2019 – Present

Job Title: In Home Caregiver

Provide personal care and companionship to the young at heart.

Produce written reports that reflect care provided and overall service provided to the clients

Spend quality time engaged in conversation, being a good listener and offer moral and emotional support.

Participate in activities, games, puzzles, etc.

Plan and/or accompany to social outings

Assist with personal hygiene care~ grooming, dressing, bathing and incontinence care

Provide safety supervision and mobility assistance.

Participate in meal planning and/or preparation.

Give medication reminders

Provide housekeeping and laundry services.

Provide pet care as needed

Supply incidental transportation services.

Run errands with or without client

Boise Speech and Hearing Clinic – December 13, 2013 – August 9, 2018

Job Title: Office Manager

Provided support and help to the owner of the business, building this business into a successful 6- therapist office. I was always willing to do a little job to a big job, just to help this business/office be successful. I tried to represent the business in the best possible light, internally and externally.

Therabill- Knowledgeable of the billing software for PT’s, OT’s, SLP’s and behavioral health specialists.

Insurance: Benefits & eligibility verification.

Lunch and Learns. Called Doctors and Dentists offices to set up lunches and the ordering of meals.

Managed client’s schedules, Confirmation calls and texts, File & Fax Management, New referral, contact referrals and monitoring the ones to go out and come in.

Ordering Inventory

Office Meeting: Scheduled and ordered meals.

Billing to clients/business and take in the payments.

Managed multi-line system.

HIPPA certified

Mail: Received & distributed standard and electronic mail.

Certified Family Home - January 30, 2008- February 6, 2013

Job Title: Care Provider

Provide training to individuals with developmental disabilities in the areas of self-care, communication, self-direction, independent living, mobility and learning as directed by the Individual Service Plan (ISP) in order to enhance each individual’s skill development, health, freedom, and personal dignity.

Bathe, groom, and dress individuals, monitoring their appearance to ensure that each person is dressed and groomed appropriately.

Supervise individuals during meals by serving family style and eating with residents.

Assist individuals during in-house activities by conducting therapeutic activities, such as physical exercises, occupational arts and crafts and recreational games.

Train and support individuals in daily tasks, such as cleaning of living areas, personal laundry responsibilities, meal preparation, and community outings.

Report the development of individuals by observing and documenting individual health care issues.

Maintain a clean and orderly home environment by performing general cleaning duties.

When properly authorized and certified, supervise individuals in taking medications as prescribed by the physician.

Adhere to confidentiality guidelines, as outlined by organization policy and HIPAA regulations.

Attend Certified Rehabilitation Aide classes upon employment, and meet training requirements in accordance with current applicable Federal, State, and local standards, as well as organizational policies and procedures.

The Computer Trade - 2006-2009

Job Title: Office Manager/ Owner

Organized meetings

Quick Books

Arranging appointments

Typing

Booking transport and accommodation

Ordering stationery and furniture

Dealing with correspondence, complaints and queries

Preparing letters, presentations and reports

Supervising and monitoring the work of secretarial, clerical and administrative staff

Managing office budgets

Liaising with staff, suppliers and clients

Implementing and maintaining procedures/office administrative systems

Delegating tasks to junior employees

Organizing induction programmes for new employees

Ensuring that health and safety policies are up to date

Using a variety of software packages

Handling staff recruitment and appraisals

Attending meetings with senior management

Keeping personnel records.

Doctors Clinic of Elmore County - August 29, 2005 – January 31, 2008

Job Title: Front Receptionist

Answer phones and operate a switchboard.

Route calls to specific people.

Answer inquiries about company.

Greet visitors warmly and make sure they are comfortable.

Call persons waiting for visitor and book them a room to meet in.

Schedule meetings and conference rooms.

Make coffee and set out food.

Ensure reception area is tidy.

Coordinate mail flow in and out of office.

Coordinate office activities.

Handle phone calls from people calling in sick.

Gather personal and insurance information.

Hand out employee applications.

Arrange appointments.

Cash out people when necessary.

Send email and faxes.

Drug screens

Perform basic bookkeeping, filing, and clerical duties.

Take and relay messages.

Update appointment calendars.

Schedule follow-up appointments.

OTHER EXPERIENCES

Curves for Women – 2005

Job Title: Personal Trainer

Community Partnership of Idaho –2004-2006

Job Title: Therapy Tech

Michele's Home Daycare – 2001-2004

Job Title: Owner/Manager

Wal*Mart– 1995-2001

Job Title: Support Manager

Raise a family – 1993-1995

JobTitle: Mom

Safeway – 1987-1993

Job Title: Cashier/Department Manager

EDUCATION

Manteca High School - Diploma – June 1988

San Joaquin Delta College – Business & General Education Classes – 1988-1990

Lindbergh Education Center Medical Office Training, Certified of Completion 6/1994

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