Executive Assistant

Debra Hays

Aubrey, TX ***** *******@*****.***

469-***-**** www.linkedin.com/in/debhays

PROFESSIONAL PROFILE

A passionate and highly-motivated Executive Assistant with 15+ years’ experience and substantial success providing Executive-level support while anticipating needs. Demonstrates excellent organization, experienced in supporting Human Resources, sales and recruiting, and manages complex calendars efficiently in corporate global environments, including a Fortune 500 Company with over 300,000 employees. Communicates concisely at all levels and leverages innovative thinking to solve complex problems. Cultivates trusted relationships with diverse stakeholders, is highly adaptable in dynamic environments, and is committed to customer service excellence.

SKILLS & KNOWLEDGE

Customer Service Focused

MS Office Proficiency

Scheduling & Time Mgmt.

Domestic & International Travel

New Hire On /Off boarding

SharePoint Management

Event Planning & Management

Office 365 / OneDrive

Skype for Business

Executive Search Firm / Vendor Mgmt.

Office Management

Train and Mentoring

Google Sheets

HR Processes & Procedures

Pivot Tables/VLOOKUP in Excel

PowerPoint; Prepare & Edit

Workday Actions

CAREER SUMMARY

Virtual Assistant / Freelance / Part-time – Client, Trey Miles 02/2020 – 03/2020

Provided administrative support to one client; reconciled a backlog of expense reports (appx. 10) from their corporate employer. Had planned to book their corporate travel, and assist with tasks related to their Airbnb personal business such as working with contractors on their next Airbnb property, and schedule guest with reservations at their Airbnb properties and other tasks as they were identified. However, due to COVID-19 my support ended due to business travel was put on hold.

Caregiver - Personal 12/2018 – 01/2020

Provided support for personal care at home; transportation to/from doctor’s appointments, pharmacies, and other care giving services for family.

COMMVAULT Software - Contract 04/2018 – 10/2018

Executive Assistant Plano, TX

Provided support to two Vice Presidents, Field Sales Mgmt., and Geo Select & Service Provider Segments, and Senior Director, Partners Success Desk.

Provided calendar management to ensure no conflicts, organized domestic travel and reconciled expense reports using Concur.

Managed updates to the leadership team organization charts, email public distribution lists, and managed content as the administrator of the team’s private group shared space used for collaboration and content sharing.

Organized a leadership team meeting at an Airbnb in Lake Tahoe for 14 attendees.

Corps Team / Legacy Texas Bank - Contract 07/2017 – 10/2017

Document Specialist Plano, TX

Provided support to back office operations and Retail Sales banking offices by managing SharePoint updates from two Outlook mailbox requests; included reviewing and reformatting Word and Excel documents and converting files to PDF fillable forms and reposted updated files to SharePoint / Intranet. Managed Employee Newsletter from mailbox requests for distribution each week.

Hewlett Packard Enterprise / Hewlett Packard / Electronic Data Systems 06/2005 – 01/2017

Plano, TX

11/2015 – 01/2017 - Executive Assistant, Digital Software Inside Sales

Served as a trusted partner to the Senior Director and leadership team of 8, an organization of 130+. Provided support to grow and develop the Plano hub, by coordinating candidate interviews and on boarded 100+ new hires. Managed Outlook calendars, to ensure no conflicts, organized domestic travel using Concur, coordinated meeting logistics, catering, and organized all on and off-site events, quarterly town halls, and end of quarter celebrations. Managed HR-related actions in Workday, and approved requests for sales tools and expense reports on behalf of executives, to ensure approvals were processed in a timely manner and to enhance the productivity of the inside sales reps.

Executed 100+ administrative new hire on boarding activities; PC and badge pickup, I-9 completion, and provided new hires with a list of action items to be completed, such as training to ensure their success from week one.

Supported termination actions, to ensure the timely return of equipment, to prevent charge backs to the organization’s cost center and to avoid being out of compliance with equipment returns.

Provided procurement support to recruiters for candidate hire POs, which enabled vendor relations support, and managed a corporate PCard, by determining the best method to procure goods and services. Maintained updates to the team's organization charts, and email public distribution list. Ordered and stocked office supplies.

Utilized Salesforce to submit changes to the sales roster on behalf of sales operations, which enabled the inside sales reps’ obtained access sooner.

08/2013 – 10/2015 - Executive Assistant, Global Executive Talent Acquisition

Provided support to VP, Global Executive Talent Acquisition, U.S., EMEA and APJ Regions, an organization of 29 and Leadership Team of 6. Managed a complex Outlook calendar, to ensure no conflicts, organized domestic and international travel using Concur, scheduled on and off-site meetings and catering, staff meeting agenda preparation and minute taker, and followed up with actions, reconciled expense reports, and executed general administrative duties.

Provided procurement and financial support, which included tracking of travel budgets, and tracked the status of SOWs, PRs, and researched the payment status of vendor invoices, which led to improved efficiency and productivity for executive recruiting and executive search firms.

Assisted executive assistants on how to create Taleo REQs, purchase requisitions and research payment status of vendor invoices for executive candidate hires.

Proactively managed updates to the team’s organization chart, SharePoint, and email Public Distribution Lists.

Managed all aspects of new hire on boarding, and thus enabled employee productivity from day one.

Provided support for termination actions, to ensure the timely return of HP assets.

10/2010 - 08/2013 - Sr Administrative Assistant, Americas Staffing Organization

Provided support to Director, Americas Staffing, U.S., Canada and LAC Regions, an organization of 280 and Leadership Team of 12. Served as a trusted partner and acted as an approver on behalf of requests through Workday, HRs Manager Gateway and Approval Central, and created purchase requisitions in HPs procurement system. Managed a complex Outlook calendar, to ensure no conflicts, coordinated domestic and international travel using Concur, staff meeting agenda preparation and minute taker, and followed up with actions, reconciled expense reports, coordinated meeting logistics, catering, organized all on and off-site events, quarterly town halls, and multiple yearly global team meetings.

Provided content management support utilizing Write4HR to manage updates to recruiting and HRs web pages and provided support in the management of the team’s SharePoint site.

Contributed to 50+/- new hire on boarding activities and termination actions; included equipment returns, and reimaged laptops to be reissued to contractors.

Acquired experience in all HP internal processes and systems, and considered the team’s Go to person.

07/2007 – 10/2010 - Sr Administrative Assistant, HR Generalists and Employee Relations

Provided support to Director, Human Resources, U.S., Canada and LAC Regions, an organization of 50 HR Generalists and Employee Relations, and Leadership Team of 5. Managed an Outlook calendar, to ensure no meeting conflicts, organized weekly manager meetings, agenda preparation and minute taker, and followed up with actions, scheduled on and off-site meetings and catering, and arranged domestic and international travel using Concur.

06/2005 – 07/2007 - Sr Administrative Assistant, Human Resources, U.S. and LAC Region

Provided support to two Human Resource Directors, and a team of 7 HR Business Partners, who supported EDS’ C-Level executives and Director level and above executives.

PROFESSIONAL DEVELOPMENT

248 CEUs: 31 Software Training Courses, New Horizon’s Computer Learning Center, Dallas, TX

SOFTWARE PROFICIENCY

Microsoft Office: Word, Excel, PowerPoint, Outlook, Visio, Windows 10, Skype for Business, SharePoint, MS Office 2016, Office 365 and OneDrive

Other: WebEx Meetings, Workday, PeopleSoft, SAP, TRIMS/ERMS, CAS, Taleo, Connect, and Write4HR

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