BENEFITS MANAGER

q Qualifications Profile

Detail-oriented, goal-driven, and highly motivated professional with extensive experience in managing employee health and wellness benefits within small and large organizations. Adept at identifying areas for improvement and implementing strategic initiatives that drive efficiency, quality, cost savings, and employee satisfaction. Recognized as a team player and effective leader; with the ability to handle multiple priorities and adapt to challenging and fast-paced environment. Previously held Department of Defense (DoD) Secret National Agency Check (NAC) clearance.

q Core Competencies

Organizational Leadership

Continuous Process Improvement

Regulatory Compliance

Vendor Management

Employee Supervision

Recruitment and Staffing

Team Training and Supervision

Relationship Development

q Professional Experience

Sunrise Senior Living, McLean, VA

Benefits Manager Jan 2019–Present

Effectively handle all benefit programs which include medical, dental, vision, life, disability, leaves, rewards, wellness programs, and retirement for more than 17,000 US-based eligible employees

Hold responsibility in assessing data, identifying trends, and conducting research related to benefits programs while providing recommendation to upper leadership

Render support to upper management in making decisions through evaluation of benefit options and prediction of future costs

Strictly adhere to all federal, state, and local legal requirements

Cultivate productive rapport with benefit providers and benefit consultants to ensure timely delivery of benefits

Collaborate with Marketing and Communication teams in providing suggestions for communication, training, research, and policy development

Manage annual enrollment process while offering ideas for new benefits or changes to existing benefits

Fulfill various responsibilities, such assigning responsibilities to the Benefits Team, guiding and evaluating performance, and providing feedback and training opportunities as needed

Assume accountability in addressing employee questions and problems by explaining benefit policies and procedures

Broaden industry knowledge by maintaining active involvement in educational workshops, reading professional publications, building personal networks, and participating in professional societies and conferences

Senior Benefits Analyst Feb 2012–Jan 2019

Oversaw day-to-day operations of the US benefit plans and programs

Helped in administering medical, dental, vision, life/disability plans, leaves of absence, disability processes, as well as spot bonus, commission, and retention bonus plans

Developed and strengthened positive working relationships with insurance vendors

Took charge of processing monthly benefits premium billing and ad hoc invoice payments

Contributed workable insights for the improvement of operations

QinetiQ North America, Fairfax, VA

Senior Benefits Administrator May 2008–Oct 2010

Directed employee benefit programs for over 3,000 employees

Employed keen attention to detail in reviewing benefit documentation originals and amended plan texts, benefit agreements, and insurance policies annually

Actively partook in the annual open enrollment process

Functioned as an active member of the Shared Services Benefits Team

Spearheaded multiple wellness initiative projects, as well as five unions and various CBA and benefit programs through interaction with 400 union employees

Assisted with the execution of new compensation management system for more than 3,000 employees

Aided in facilitating new hire orientations and processing, including onboarding activities for mergers and acquisitions

Promptly resolved disputes among vendors, benefits broker, and employees

q Earlier Career

NCI Information Systems, Inc., Reston, VA

Senior Human Resource Specialist

iGOV, McLean, VA

Senior Human Resource Specialist

Anvicom, McLean, VA

Senior Benefit Specialist

McDonald Bradley (Acquired DOmain), McLean, VA

Human Resource Generalist

Domain Technologies Inc., Arlington, VA

Human Resource Assistant

q Education

Coursework in Human Resources George Mason University, Fairfax, VA

General Courses Northern Virginia Community College, Annandale, VA

q Certifications

Certified Jazzercise Instructor/Fitness Professional (2017–Present)

Professional in Human Resources (PHR) Certification (Expired)

Cardiopulmonary Resuscitation (CPR) Certification (Valid Until: Feb 2021)

Human Resource Generalist Certification

q Professional Affiliation

Society for Human Resource Management (SHRM)

q Activities

Fitness Professional Certified Instructor, Jazzercise, Inc. 2017–Present

Volunteer, American Cancer Society 2011– Present

Volunteer, Hugh O’Brian Youth Leadership (HOBY) 2006–Present

Corporate Board President, Virginia Chapter (2008–2011, 2014–2015, and 2017–2019)

National Leadership Honors (2006–2018)

National Volunteer of the Year (2015)

Treasurer, Virginia Chapter (2013–2015)

Volunteer of the Year Award (2014)

Chair, National Volunteer Training Institute (2014)

First Vice President, Virginia Chapter (2011–2013)

Vice Chair, National Field Operations and Programming Committee (2009–2013)

Leadership Seminar Chair, Virginia Chapter (2006, 2007, and 2011)

q Technical Skills

Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) Microsoft Teams Deltek GCS Premier and Costpoint

ADP Ceridian web2Project People-Trak AutoBene/BeneDetails ActiveCollab

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