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Administration, Customer Service, Sales

Cairo, Cairo Governorate, Egypt
May 13, 2020

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Mobile: +2-010-****-**-**

*A El Awhady Street, Manshiet El Bakry, Heliopolis


Rasha El Khodary

Personal Information:

Date of Birth: 10/3/1978

Nationality: Egyptian

Marital Status: Single


Bachelor of Commerce & Business Administration 1999

Major: Accounting

Helwan University


Spoken Written

English Excellent Excellent

French Fair Fair

Courses & Certificates:

Through the Customer’s Eyes Program Certificate.

Powerful Telephone Skills Course (AMERICAN CHAMBER OF COMMERCE April 2006)

Executive Secretary to Office Managers (AMERICAN CHAMBER OF COMMERCE 2015)

French courses (Centre Francais de Culture et de Cooperation-CFCC)

First Aid & HSE Trainings.

Previous Experience:

Sales Manager

Manzely Premier for Real Estate:

(April 2020 – till Now)

Sales Manager:

Golf El Solimaneyah

(October 2019 – March 2020)

Sales Manager:

Manzely Premier for Real Estate

(January 2015- September 2019) Part time

Office Manager:


Middle East Processing Center

(Petroleum Services)

(April 2005 – January 2019)

Job Role:

Preparing the tenders packages (Preparing Guarantee letters, printing, binding, check instructions, delivering)

Handling all the dispatches process (Tapes, CDs, DVDs, Docs.)

Issuing all the company prints such as envelopes, business cards, etc

Make all the arrangements for the company events such as Seminars, Celebrations, etc---

Organizing meetings

Arranging appointments

Booking transport and accommodation

Issuing visas for the staff.

Ordering stationery, Kitchen needs and furniture

Dealing with correspondence, complaints and queries

Preparing letters, presentations and reports

Supervising and monitoring administration team (messengers and office boys)

Liaising with staff, suppliers and clients

Implementing and maintaining procedures/office administrative systems

Assisting the Financial & Administration & HR Managers:

Medical insurance

Time sheets (over time)

Handling vacation files

Collect the invoices from the suppliers and review it and complete all the necessary signing until the payment is ready.

Following up our invoices with our clients until it gets paid.

Office Manager:

Cairo Freight Systems

(January 2005-March 2005)

Senior Customer Service:

Raya Contact Center-Subsidiary of Raya Holding

(December 2001-December 2004)

Administration Assistant:

Nomad International

(March 2000- July 2001)

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