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Restaurant / Cafe Manager

Sharjah, Sharjah Emirate, United Arab Emirates
May 13, 2020

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Remon Lotfy Wasef


Current Address: Sharjah - UAE


Mobile: 00971- 551492938


An ambitious and self-motivated individual who has the necessary skills and personal attributes required for a successful career. Boasting an established ability to deliver growth, maximize sales and achieve set targets. Having a background in multi-sites management and a knack of bringing out the best in others. Prepared and available to take on a challenging role in any fast paced highly competitive market place.


Advance Diploma, 5 years Hotels & Tourism - Tour Guiding department, Egypt


•Restaurant Operation Manager

Al Abbar Enterprises

Dubai – UAE (October 27th 2019 to December 10th)

•Restaurant Operation Manager

Bin Mirza International

Muscat - Oman (July 2nd 2019 to October 2019)

•Private Business


Cairo – Egypt (August 2018 to June 2019)

•Restaurant and Cafe Manager/Business partner

Muscat - Oman (August 15th 2017 to August 14th 2018)

•Restaurant Operation Manager

Bin Hendi Group

(Japengo Café & Restaurant) Muscat - Oman (Oct 28th 2015 to August 3rd 2017)

•Outlet Store Manager

Azadea Group (Argo Tea Café) Dubai - UAE (30th Oct 2013 to 19th July 2014)

• Store Manager / With Area Manager Skills

M. H. Al Shaya (Starbucks) Dubai - UAE (24 May 2011 to 22 April 2013)

- I have been invited to join the “Al Shaya Champion Club” 11th March 2013 based on the outstanding achievement in Sales & Service Score in 2012.

- The Management extended a number of Privileges. These include invitations to forums and training sessions in my local market. Additionally, the Management identified me as a center of excellence to provide support to other underperforming stores within my division.

- I received “Bravo Award” recognizing the Initiative, Resourcefulness and Action in Service, Sales and Savings - 31st Of May 2012.

-I received “Mug Award” Moves of Uncommon Greatness Award based on my successful leadership to my team & my store in business. 29th March 2012.

• Restaurant Manager

First Food Services (Burger King) Dubai - UAE (31st May 2010 to 23 November 2010).

- I have been trained in “Basic Management Training” - 22nd Of September 2010.

• Restaurant Manager

Abu Shakra Restaurant - Muscat - Oman (8 Dec 2008 to 20th April 2010).

•Area Manager

Sushi House Restaurants in Cairo - Egypt (1st April 2005 to 15th April 2008).

•Crew Chief - McDonald's Muscat - Oman in 30th of November 2002

- Got promoted to Crew Trainer in 1st of March 2003

- Got promoted from Crew Trainer to Crew Chief on 1st of February 2004

- Trained in food safety on 13th of February 2004.

• Crew - McDonald's Cairo - Egypt (28th of October 2000 to 29th of November 2002),

- Won the Crew Olympics Competition in 2001

- The management recommended me to travel to Muscat, Oman.


• Arabic: Mother Tongue / English: Very good written & spoken

• Very good use of MS office applications

Involved in acquisition of new branches.

Visiting and developing existing stores.

Inspiring and motivating staff to increase sales.

Deciding which staff members to be promoted.

Taking action to address underperforming stores.

Coaching, challenging and supporting employees.

Involved in the setting of sales and financial targets.

Oversee each store location and monitor and report on performance.

Identifying and delivering all relevant / appropriate opportunities.

Comprehending, interpreting and analyzing sales figures.

Ensuring presentation and compliance in stores are up to company standards.

Arranging and chairing team meetings to discuss strategy.

Implement a retail plan for my area in line with company strategy.

Mediating and resolving disputes between customers or suppliers and the company.

Driving KPI’s and dales in order to achieve budget.

Improving customer service standards across the area.


• Ability of working under stressful conditions and to integrate with others.

• Ability to make social communications

References available upon request.

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