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Engineer Software

Location:
New Delhi, Delhi, India
Posted:
May 13, 2020

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Resume:

PRATIYUSH PANDEY

ASSITANT MANAGER – RPA DIGITAL TRANSFORMATION

GENPACT INDIA PVT LTD (MARCH 2019-PRESENT)

DATE OF BIRTH 05 NOVEMBER 1985

LOCATION DWARKA, NEW DELHI, INDIA

LANGUAGES ENGLISH (FLUENT), HINDI (FLUENT)

EMAIL adc61w@r.postjobfree.com

PHONE +919*********

CAREER OBJECTIVE

To Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to a work as a key player in challenging creative environment.

PROFESSIONAL SUMMARY

Currently working as Assistant Manager -RPA (Digital Transformation) at Genpact india Pvt Ltd, Noida

Overall more than 6 Years of IT, more than 4 years of experience in RPA (Robotic Automation Process) for different External/Internal clients on BFSI domain with advance certified in UiPath and Automation Anywhere.

Responsibility to communicate with clients, analyze business process, create solution architect design and SDD to achieve significant result, build technical diagram for to be processes automation and also provide a high level development time line for processes automation also configure Bots from end to end (Development, SIT, UAT, Bots Deploy on Production Environment, Hyper Care of Bots)

Creation of rule based Robots automating existing business processes.

Automating user actions performed through interactions with clients- Browser, MS Excel, MS Word and other windows applications etc.

Automating user actions performed through interactions with client applications.

Advanced automation techniques including image recognition, OCR.

Work with business and technology teams to analyses and assess automation feasibility.

Involved in end to end life cycle for Automation solution designing and development from Requirement gathering.

Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

Configured automation processes as per SDD.

Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required.

Worked on different environments like Windows and thin client Citrix.

Strong in writing SQL queries.

Worked on Surface Automation, Mainframe Applications.

Strong knowledge in SDLC, STLC and Bug Life Cycle.

Quick learner and excellent team player, ability to meet tight deadlines and work under pressure.

High Grasping Power, having strong analytical, problem solving skills.

Innovative and creative.

Can work under pressure to meet deadlines.

Flexible team player.

EDUCATION

MCA (MASTER OF COMPUTER APPLICATION) FROM UPTU WITH GRADE I

CERTIFICATIONS

Advanced UiPath certification

Developer certification in Automation Anywhere

TECHNICAL SKILLS

Automation Tools: UiPath & Automation Anywhere

Languages : C#, VB .net 3.5 & 4, HTML, HTML 5, CSS, Linq, JQuery, JavaScript, Asp.net

Databases : MS SQL Server 2008 R2, 2012 & 2014.

Tools : MS Office 2007,2010,2013 and 2016

PROJECT EXPERIENCE HIGHLIGHTS

AON MAXICO – CPL AUTOMATION:

October 2019 to 10 January 2020

Description: This is Unattended Bot having both functionalities (Dispatcher & Performer). Bot is responsible to fetch emails from outlook using web exchange for Claims, Premium and Sales processes and store (Dispatcher) in the queue, further it takes inputs from queue and process it with different norms and protocols for claims, premium and sales.

Total around 1500 emails bot is processing in daily basis and its SLA is 24 hours. Before, there were 40 FTs involved in it full and part time which was resolved by this automation.

Role: Managing end to end process automation including development, SIT, UAT, deploy in production environment and hyper care

Platform: Web based, Win based, Excel Application, Outlook.

Tool: Uipath

AON NETHERLAND (IBIS):

May 2019 to August 2019

Description: This is Unattended Bot reasonable to re-verify (Final verify) of insurances from different norms and protocols and if it is correct then submit final insurance claim to the clients otherwise send to the user to be made correction for the insurances. .

Role: Managing end to end process automation including development, SIT, UAT, deploy in production environment and hyper care

Platform: Web based, Win based, Excel Application, Outlook.

Tool: Uipath

EXXONMOBIL (KBOT & DBOT):

Description: KBot is Attendant Bot which is triggered on user click and search the KBAs on most relevant and most hits of user input based.

Where DBot is used for finding distress chat of Customer and show on a pop up message on Reporting Manager System on real time.

Role: Lead Engineer & Provide high time level of robo configuration development.

Platform: Web based, Excel Application, Sql Server 2016 Management Studio, UiPath, and Outlook.

TOSACANA APLICATION AUTOMATION:

Description: Currently working to automate Toscana applications which is used to Automate SAP ID (Employee IDs) of new folks on different norms and protocols.

Role: Lead Engineer & Provide high time level of robo configuration development.

Platform: Web based, Excel Application, UiPath, and Outlook.

DEUTSCHE BANK (GET SETTLEMENT):

Description: worked for one of our Client (Deutsche Bank) and automate its settlement operation of like stock, shares, debentures etc. at onsite Bangalore.

Role: Lead Engineer & Provide high time level of robo configuration development.

Platform: Web based, Win based, Excel Application, Fusion Tool, Ui Path, Outlook.

IBS:

Description: Currently working for one of our Client (IBS, UK) on insurance domain and automated two operations which are..

Validate account

Validate insurance on certain norms if incorrect update insurance data.

Create new insurance for particular account.

Role: Lead Engineer

Platform: Excel Application, Mainframe, Outlook

Environment: Citrix

3M POC:

Description: Successfully completed the POC development of 3M Client. In this, we have to check the status of the web applications like FedEx and find out difference of delivery date and booked date and accordingly update in the mainframe applications of 3M. The Moto of automation is to ensure that the delivery date is less than the target date. There are 20 different types of structured web applications (like FedEx) where the robot is fetching the data and validate.

Role: Sr. RPA developer

Platform: Excel Application, Mainframe, Web Based, Outlook

Environment: Citrix

CARGO:

Description: Create and update the insurance and packages of insurance of goods in different way of travel (by ship, By Plain, by Train) on Subscribe Application with different norms. There are three categories…

New insurance

Re-New Insurance

Delete Insurance

Role: Sr. RPA developer

Platform: Excel Application, Web Based, Outlook

Environment: Citrix

QUOTE PROMISE:

Description: This is the one of the operation of Atrium Process, As Cargo Contains but with different protocols. It also contains three categories.

New insurance

Re-New Insurance

Delete Insurance

Role: Sr. Rpa developer

Platform: Excel Application, Web Based, Outlook

Environment: Citrix

FARE AUDIT:

Description: To check (validate) the amount of Air ticket on Amadeus application of the customers and take appropriate action if ticket amount is not matched. It contains two type of operation which we have automated and by different robots and currently running live.

Role: Sr. RPA developer

Platform: Excel Application, Web Based, Outlook, Amadeus

Environment: Citrix

PREVIOUS ORGANIZATION

HCL Technologies, Noida (12 December 2016 to 25 March 2019- Lead Engineer - RPA UiPath)

NIIT Technologies, Gurgaon, Haryana. (1st June 2016 to 10 December 2016 - Software Engineer)

Intellect Support Service Pvt Ltd- 1.7 Years (14 November 2014 to 31 May 2016 - Software Engineer)

(Intellect Support Service Pvt Ltd is the 3rd party of NIIT Technologies)

Cultivate IT Solutions & Management Pvt Ltd (May 2, 2011 to April 16, 2012 – Software Engineer)

Declaration: The information I have provided is true to the best of my knowledge and belief.

Phone +919*********

PLACE : New Delhi

Yours Sincerely :

Pratiyush Pandey



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