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Customer Service Public School

Blenheim, ON, Canada
May 13, 2020

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Camille McPhail

Chatham, ON 226-***-****


Member of the HRPA

Successful completion of online Microsoft Excel, Microsoft Word, and Microsoft PowerPoint course with certificates of completion available, with extensive knowledge using various other software programs

Proficient in both verbal and written communication in English, and a working knowledge of verbal and written French

Committed to high standards of ethics and professionalism

Excellent interpersonal skills with proven ability to communicate effectively

Ability to work independently, or collaboratively, with the capability to adapt quickly to change

Exceptional organization, multi-tasking and problem-solving skills


Human Resources Management - St. Clair College, Windsor, ON Completed April 17th, 2020

Border Services - St. Clair College, Windsor, ON Graduated 2018


Data Entry Clerk, Active Care Management, Windsor, ON December 2018 - August 2019

oAccurately entered customer data for claim examiners while maintaining confidentiality and integrity

oResponsible for managing and responding to both customer and other insurance company email inquiries

oWorked independently and collaboratively within the bill review department

Receptionist/Customer Service, Honda House, Chatham, ON May 2018 - November 2018

oGreeted and assisted internal customers with a professional attitude under all circumstances

oAnswered and responded to customer inquiries and phone calls

oAccurately managed records and organized files while maintaining confidentiality

Customer Service, Riverside Ice Cream Parlour, Chatham, ON May 2015 - August 2018

oProvided excellent customer service independently and collaboratively

oResponded quickly and accordingly to resolve any customer concerns

oHandled cash, debit, and credit transactions

Food Counter Attendant, McDonald’s, Chatham, ON June 2016 - June 2018

oProvided excellent and efficient customer service independently and collaboratively in all situations

oEnsured health and safety of customers

oHandled cash, debit, and credit transactions


Microsoft Excel, Microsoft Word, and Microsoft PowerPoint certificates May 2020

Canadian Firearms Safety Course / Canadian Restricted Firearms Safety Course February 2018

Non-Violent Crisis Intervention October 2018

Ontario Security Guard License June 2018

Smart Serve June 2018

French Language - Ontario French Immersion Diploma June 2015


EQAO Scribe, Queen Elizabeth Public School, Chatham, ON May - June 2018

Goodfellows, Chatham, ON December 2015

References Available Upon Request

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