Camille McPhail
Chatham, ON 226-***-**** adc60c@r.postjobfree.com
HIGHLIGHT OF QUALIFICATIONS
Member of the HRPA
Successful completion of online Microsoft Excel, Microsoft Word, and Microsoft PowerPoint course with certificates of completion available, with extensive knowledge using various other software programs
Proficient in both verbal and written communication in English, and a working knowledge of verbal and written French
Committed to high standards of ethics and professionalism
Excellent interpersonal skills with proven ability to communicate effectively
Ability to work independently, or collaboratively, with the capability to adapt quickly to change
Exceptional organization, multi-tasking and problem-solving skills
EDUCATION
Human Resources Management - St. Clair College, Windsor, ON Completed April 17th, 2020
Border Services - St. Clair College, Windsor, ON Graduated 2018
CAREER PROGRESSION
Data Entry Clerk, Active Care Management, Windsor, ON December 2018 - August 2019
oAccurately entered customer data for claim examiners while maintaining confidentiality and integrity
oResponsible for managing and responding to both customer and other insurance company email inquiries
oWorked independently and collaboratively within the bill review department
Receptionist/Customer Service, Honda House, Chatham, ON May 2018 - November 2018
oGreeted and assisted internal customers with a professional attitude under all circumstances
oAnswered and responded to customer inquiries and phone calls
oAccurately managed records and organized files while maintaining confidentiality
Customer Service, Riverside Ice Cream Parlour, Chatham, ON May 2015 - August 2018
oProvided excellent customer service independently and collaboratively
oResponded quickly and accordingly to resolve any customer concerns
oHandled cash, debit, and credit transactions
Food Counter Attendant, McDonald’s, Chatham, ON June 2016 - June 2018
oProvided excellent and efficient customer service independently and collaboratively in all situations
oEnsured health and safety of customers
oHandled cash, debit, and credit transactions
CERTIFICATIONS, LICENSES, LANGUAGES
Microsoft Excel, Microsoft Word, and Microsoft PowerPoint certificates May 2020
Canadian Firearms Safety Course / Canadian Restricted Firearms Safety Course February 2018
Non-Violent Crisis Intervention October 2018
Ontario Security Guard License June 2018
Smart Serve June 2018
French Language - Ontario French Immersion Diploma June 2015
COMMUNITY INVOLVEMENT
EQAO Scribe, Queen Elizabeth Public School, Chatham, ON May - June 2018
Goodfellows, Chatham, ON December 2015
References Available Upon Request