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Customer Service Manager

Location:
Manama, Capital Governorate, Bahrain
Salary:
$2,000
Posted:
May 10, 2020

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Resume:

CURRICULUM VITAE

Jomer Cunanan Lazundin

Email : jomer adc5vt@r.postjobfree.com

Messenger : Jomer Lazundin

Tel.# +973-******** / +973-********

PERSONAL DATA:

Age: 42 years old

Date of Birth: Feb. 13,1977

Nationality: Filipino

Religion: Roman Catholic

EDUCATIONAL BACKGROUND:

-Completed primary education in government elementary school and

awarded with honors in academics.

-Completed secondary education in one of the reputable private school and

received outstanding marks from the board of secondary exam.

-Possess a knowledge in computer such as Microsoft word, Microsoft

Excel, and Power point.

PROFILE:

-Underwent Job-order training in SINGAPORE in dessert types, baking

techniques, food sanitation, equipment handling and retail operation.

-Assigned in facilitating the smooth running of operation from the start to

finish.

-Actively involved in different field of food industry.

-Sociable and friendly in nature with positive attitude and good

communication skills.

-Received a remarkable performance from the previous work assigned.

WORKING EXPERIENCE:

December 2011 up to present ( SWIRL BAKERY ) Zayed Town Bahrain

Head Baker / Pastry / Supervisor

-Preparing weekly order for suppliers.

-Manage the daily consumptions and display.

-Checking / evaluating all the quality of the products and expiration.

-Doing customer service.

-Making new menu and adding new products. Develop, design or creates a

new ideas for pastry kitchen.

-Working in front and back of the house.

-Dealing with suppliers samples and cost products.

-Doing the weekly budget.

-Ordering all the Ingredients.

-Responsible for the full operation of pastry section.

-Prepare a variety of cakes, cookies, cupcakes etc.

September 2008-2011 ( BREADTALK) Bahrain

Baker/ Pastry

-Preparing the outlet order for everyday.

-Preparing, baking and decorating various types of baked goods such as

cookies, breads, and cakes.

-Specialty in mixing and baking, producing cakes, breads, toast, danish &

croissants.

-Doing in requesting/ordering the necessary ingredients for the

operation.

-Inventing and creating a new innovative design for baked pastries, cakes.

July 2006-July 2008(DULCE CAFÉ AND RESTAURANT) Bahrain

Kitchen Supervisor

-Monitor the daily operation, supervise and maintain the health sanitation

of the area.

-Schedule the ordering and inventory of the delivery.

-Coordinate and plan the staff schedule to make certain all shifts are

properly staffed.

-Ensuring the correct training of the staff and enforcement the safety

procedures.

February 2003-February 2006(CIS CATERING INT’L SERVICES-

Tchad Africa)

International Cook/Kitchen Supervisor

-Prepare daily meals for juniors and seniors workers in messhall.

-In-charge as a shift kitchen supervisor.

-Maintain the cleanliness of the working area.

-Assign specific kitchen task to cooks and kitchen helpers.

-Supervise the production to ensure proper use of recipe, ingredients and

procedures.

June 1998-September 2002(HOLIDAY INN HOTEL AND RESORT

CATERING DEP’T.-Jeddah Saudi Arabia)

International Cook

-Prepares order as per directed and maintain the good quality of food

served to the customers.

-Follow the menu standard as per directed.

-Keeping record of food used and supply on hand.

-Checks refrigerate storage area for proper storage of food supplies to avoid

spoilage.

July 1995-March 1998(SUNSET GARDEN HOTEL BAR AND

RESTAURANT) Philippines

Commis II

-Prepares all menu items according to quantity menus.

-Figures food cost and records on daily food cost sheet.

-Reporting to the executive chef any discrepancies to the production using

the production sheet.

-Know how to bake and roasting etc.

-Direct cooking activities to achieve desired quality time, completion and

economy of operation through effective control.

RELATED INTEREST:

I am willing to work under pressure, long hours and meet deadlines on time.

I pride myself on being able to establish a good relationship with customers and being able to maintain them.

REFERENCES:

Mr. Errin Stone(Specialty Chef) - # 3610047

Mr. Mazen Al Daouk (Operation Manager) - # 39588970



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