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Microsoft Office sales

Windsor, ON, Canada
May 10, 2020

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Yuting Liao

*** ******** ***, *******, ** N*B *H*, 226-***-****,


● Administrative: skilled in verbal communication, database analysis, classify documents and recording

● Microsoft Office: highly expert in operating computer software such as Word, Excel, Power Point and PDF

● Leadership: lead team members to accomplish sales targets and train the most promising employees

● Sales: specialized in active listening and recommending appropriate products for customers

● Bilingual: fluent in English and native in Mandarin EDUCATION

Master of Management, International Accounting and Finance January, 2018 -- May, 2019 Odette School of Business, University of Windsor, Windsor, ON Bachelor of Management, Financial Management September, 2013 -- June, 2017 Sichuan International Studies University, Chongqing, China RELATED EXPERIENCE

Accounting administrator May, 2019 – August, 2019

Ontario Driving School

● Proficient in Microsoft Office by enrolling, preparing in-car sheet and certifying students when new students register, as well as making attendance sheet for each class and booking drive test for students

● Expanded popularity of our school and courses by answering customers’ general questions

● Improved operation efficiency by sorting and classifying files of students by their last name for each year and connecting those students whose information is not completed

● Helping instructor to schedule courses by coordinating and confirming appointments about in-car training

● Preformed accounts payable and receivable fuctions, including issuance of invoices, credit memos and collections

● Prepared income statement after reviewing purchase invoices for accurateness and saved the expenses by developing new organizational practices

Logistical administrator August, 2019 -- April, 2020 L AND C WINDSOR CABLES LTD.

● Keeping all records organized and filed monthly and quarterly financial and inventory reports, prepared all shipping documents, and sent customs paper like Bill of leading and commercial invoice to carrier/broker

● Responsible for coordinating all shipments, assisted in the management of the logistic inventory, and working on the improvement of inventory procesures

● Developed detailed logistics schedules and coordinated shipments to ensure that everything was delivered in a timely manner, directly contacted with the clients informing the status of the shipment

● Analyzed and evaluated all existing logistics processes and procedures in order to identify potential improvement- decreased average logistics costs by 15% Financial Advisor May, 2014 -- August, 2017

China Taiping Insurance Group Company Ltd

● Customer satisfaction was increased continuously by consistently communicating with clients via phone or email

● Forecasted losses and earnings using quantitative and qualitative analyses to a high degree of accuracy, allowing the company intelligently manage and invest

● Collected, analyzed and summarized product information about each insurance company and created reports about the comparison of advantages and disadvantages, growing customers were persuaded and chose our company’s products

● Developed a new sales form reducing the time needed for each sale by 20%, and increased profits through promoting company’s financial services and developing new strategies

● Participated in training sessions about products and sales skill, verbal communication skill has been considerably developed and strengthen

● Led a team and provided guidance about how to hit the monthly sales targets, ensuring that customers were well serviced and company’s standards and policies were fully met

● Rewarded as One of the Top-Ten Employees based on monthly sales performance

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