Resume

Manager Assistant

Location:

Calgary, AB, Canada

Posted:

May 10, 2020

Contact this candidate

Resume:

Diane Sparks

** ********** ******** **

Calgary, AB T2Y 3N1

To Whom It May Concern,

I am currently seeking full-time, long term employment and would welcome the opportunity to join your team, available to start immediately. I bring with me fifteen years of customer service experience employed at TELUS and over ten years of administrative experience working in a variety of industries including property management, travel, real estate and insurance. Being the first point of contact for clients, vendors, contractors and extemal stakeholders, I provided strong communication skills, responding to all calls, walk-ins and email correspondence in a friendly, professional manner. Any problems or concerns that arose were handled calmly and respectfully to find the best resolution for all parties involved. I efficiently arranged the scheduling of shifts, meetings, travel itineraries and special event functions, maintaining a balanced workplace flow. Managing financial responsibilities in the areas ofaccounts payable and accounts receivable, I have a high attention to detail. I also became familiar with several software programs by navigating industry specific applications such as Citrix, Intelex, Nitro Pro and Sharepoint. I used these different programs to accurately enter large volumes of information into the appropriate databases. I enjoy a challenge and am a quick leamer, adapting well to new office environments. With my previous experience and qualifications, my starting wage expectation would be $20-$22lhour. Thank you for your consideration and I look forward to meeting with you to discuss this position further. I can be reached at403-470-8550.

Sincerely,

Diane Sparks

Admi nistrative Professiona I

Calgary, Alberta I 403-***-****

adc5ve@r.postjobfree.com

Work Experience

Trimac Transportation Services Inc., Calgary, AB June 2019 - Sept 2OL9 Risk and Insurance Administrator (temporary contract)

. . . Assigned Secured Compiled, weekly and softed secured moftgage and entered weekly endorsements border sensitive crossing personal for drivers identification information and independent for including, drivers contractors. and physician their trucks diagnosis entering and progress, the USA.

. doctor Electronic notes filing, and logging manager's notes documentation and correspondence into Citrix for database each claim for as WCB well claims.as organizing and streamlining

. . . Compiled Created documents Entered data and and and compiled to indexed files.track 100+ a insurance user employees friendly certificates. "How on WCB To" module claims in using Excel, PowerPoint PowerPoint, and and Office Intelex Suite database. for intranet

. Couriered usage for the weekly Operation insurance Team. payouts. Robert Half, Calgary, AB luly 2O18 - May 2019

Administrative Temp

. .offices Temporary Canadian Tire administrative Real Estate assignments (3 month assignment) in Calgary o Assisted the Real Estate Developer by securing and compiling documents for the stages of development and renovations of new and existing sites utilizing Office Suite and Excel. o Created and maintained a spreadsheet of existing and future retail sites reflecting the level of sales and square footage.

o Transferred updated information from floor plans to a spreadsheet provided by the architects. o Managed email inquiries for real estate developer. Westhawk Properties, Calgary, AB Oct.2Ol7 - Jun. 2018 Inspection Manager

. . . . . . . Coordinated Created First Provided Liaised Relayed Maintained point with accurate maintenance direction of email multiple and contact planned correspondence work for stakeholders handling and tenants orders 20 repair scheduled and in a high ACORI concerns and to approved ensure volume liaised off-property to site clear work over of with weekly calls management communications.for staff, 150 from contractors owners inspections.owners, tenants and software contractors on and arranged behalf contractors.for of contractor and for propefi improvements.tenants.work. owners. Diane Sparks

Adm i n istrative Professiona I

Expedia Cruise Ship Centers, Calgary, AB Mar. 2012 - Oct. 2Ol7

Office Manager

. Deposited, balanced and input monthly financial statements in excess of 100K for 35 or more consultants.

' Trained 25 consultants on industry specific applications such as CruiseDesk and booking sites.

' . Ordered Maintained office computerloffrce supplies, distributed equipment and and maintained liaised with inventory. IT for troubleshooting.

. . . . ' Answered Arranged Created Created, Ensured and shift maintained catering a multi-distributed coverage line for and up phone for promotional to organized 35 200 system Consultants, clients an materials.screening efficient for information maintaining and filing directing system.events.daily calls and weekly appropriately. schedules. Yale Properties Limited Calgary, AB July 2OO9 - Feb. 2OL2 Administrative Assistant/ Property Management Assistant

' First point of contact for 500+ tenants in 5 office towers and multiple contractors.

. . . . . . ' . . . Ordered Assembled Constructed Scheduled Conducted Managed Maintained Processed Liaised Processed with and building accounts monthly move-yearly building tenant security, mail approved ins, merges fire parking files.leasing informational receivable move-maintenance warden commercial for contracLs payments outs letters meetings and and packages and accounts building and for monthly valued management each in notices.coordination for signage. at payable. office cleaning new over tower, tenants.$to 1,inspections. with 000,resolve 000.the tenant 00. Calgary concerns.Fire Department. Holy Spirit School Board Lethbridge, AB Aug. 2OO2 - Aug. 2OO9 Special Needs Education Assistant

' . . Instructed Catalogued, Modified material students entered to from meet and maintained K curriculum - 9 with learning data needs of for disabilities new individual library and materials students. English and as a inventory, Second Language. Education & Professional Development

Lethbridge Collegiate Institute, Grade 12

Customer Seruice Workshops, TELUS

Summary of Qualifications

. . . . . Intermediate 5+ Proven Friendly Enthusiastic years organizational and in direct team professional to advanced administration player skills with communication skill with a in strong high and MS Office, attention office work skills management.Nitro ethic, with to detail Pro willing clients and in to Sharepoint dynamic and take co-initiative.workers. work environments. Interests

. Yoga, daily dog walks, handcrafted projects, Calgary Safety Council teaching children pedestrian and bike safety

Reference

TO: Hiring Manager

Jason Maynes

403-***-****

January 2L,2Ot9

Professional Reference - Diane Sparks

FROM:

DATE:

SUUECT:

Dear Hiring Manager,

ln 2018 Canadian Tire Real Estate Limited employed Diane Sparks in the temporary role of Assistant Development Coordinator, maternity leave coverage. Diane primarily reported to myself but was available to assist both our Real Estate Development Teams as well as our Construction Group. Diane was extremely competent performing various project coordination duties but also was instrumental in the creation of an excel tracked database highlighting our current and recent development opportunities.

Diane was prompt, courteous and professional in her role. I would highly recommend Diane Sparks in an administrative role to future employers.

Sincerely,

Jason Maynes

Jason Maynes I Real Estate Manager I Canadian Tire Real Estate Limited P403592-8290 C 403-***-****

adc5ve@r.postjobfree.com Jason Maynes@telus net

To: Human Resources

From: Jillene Reid

403-***-****, jmreid85@gma i Lcom

Re: Reference for Diane Sparks

February 26,2O2O

Dear Hiring Manager,

It is with pleasure that I write this letter of recommendation for Diane Sparks. I was employed as a summer student at a downtown property management company, First Real Properties, (formerly Yale Properties Ltd.) over the course of several summers while attending university. ln July 2009 the company hired Diane as their full-time receptionist, and I was given the responsibility to train her in the position. She caught on quickly to all responsibilities, completed tasks efficiently, was well organized and cooperated well with office staff, tenants, security and building maintenance. Everyone appreciated her friendly nature and ability to resolve issues in a timely manner. Her outstanding work ethic got her promoted to Property Management Assistant, working directly with the property manager to complete administrative tasks as well as become more involved with the process of moving tenants in and out of the buildings, handling their requests for signage, scheduling cleaning inspections, and arranging parking contracts. Diane excels in the day to day administrative duties as well as providing exceptional customer service and would be an asset to any office team.

Sincerely,

!,,Uor,,u e-rL

Jillene Reid

B.A French B.Ed.

References for Diane Sparks

403-***-****

adc5ve@r.postjobfree.com

Shireen Bond

Director of Risk and Insurance

Trimac Transportation

adc5ve@r.postjobfree.com

403-298-509s