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Manager Data

Vasant Nagar, Karnataka, India
May 10, 2020

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Bangalore – *** ***.

Ph No: +91-998*******(Primary), 961******* (Optional)

Mail Id.

** + Years of Overall Experience, in Investment Banking Operations, Client onboarding, and KYC Currently working as Asst. Vice President with Deutsche Bank global operations.

Professional Experience

Deutsche Bank Global Services, Bangalore Dec 2014 to till date

Asst. Vice President

Reverse Screening - alert Review process

Managing alert review team and co-ordinate with Business contacts and Anti-Financial crime team on true alerts to ensure timely completion of KYC reviews.

Working on Internal, PEP, Sanctions, and Adverse Media alerts and escalate to AFC to perform Event Driven reviews in case of true match. – (2019 – till date)

Managed SEBI - Offshore Derivative instruments KYC remediation (2018)

Managed India KYC reviews and completed remediation population (2017)

Managed FATCA Remediation projects for DB clients and completed successfully (2015-2016)

Co-ordinate with Projects and execution team on issues and resolved in a timely manner to complete the FATCA / SEBI ODI project deadline.

Managed PCR (preventive Crime Research) and escalated to in case of true alerts and complete the KYC review.

Handled vendor teams as a Vendors Relationship Manager and gave timely feedback on Quality and productivity targets

Managed team budget and approved the vendor invoice on a monthly basis and tracked the budget on the FATCA program.

Assignments undertaken / Key Achievements

Instrumental in setting up India KYC team

Instrumental in setting up SEBI ODI KYC Review team and successfully completed the agreed regulatory deadline. ~ 21 FTE’s.

Instrumental in setting up FATCA remediation team in Bangalore with vendor (~107 )

and in DB Jaipur. ~30 FTE,

Analysed and designed team structures along with the FATCA central projects team and managed to kick start the new operations team in India.

Setup vendor teams and ensure with agreed cost, able to complete the projects within the timelines.

Transitioned mail box team to DB location from vendor to improve the efficiency. + (~12 FTE’, potential savings)

Societe Generale Global Solution Center Aug 2010 to Dec 2014

Sr. Manager

KYC & Data Management

Handled KYC Low and medium risk clients for SG America’s region.

Liaison with compliance team on negative news process and seek guidance on the reviews.

Project manager for different projects carried out in Bangalore on Data quality projects.

Responsible to conduct steering committee meetings with onshore projects team and respective business sponsors.

Managed Global data management team, and updated the group systems for accurate regulatory reporting.

Conducted Due Diligence on Client/Entities and reconciled the data with external data providers and providing proposals to update sub-systems to respective Relationship managers for data modification. (primary client responsibility unit)

Assignments undertaken / Key Achievements

Instrumental in setting up Global Data Management team in Bangalore - ~25 FTE

Started KYC process and Instrumental in setting up KYC team ~ 50 FTE

Created Transition plan and migrated GDM and KYC platform to Bangalore center.

Conducted bench Mark study on KYC offshore model in India and given recommendations to onshore to get the project to Bangalore center.

Handled client visit’s from different business vertical to showcase the GDM and KYC Processs.

Actively participated in SGGSC organizational activities like Innovation challenges and other management initiatives.

Received appreciations from Top management on managing the teams with minimum attritions for three consecutive years.

Received highest CSAT scores

Wipro BPO - Bangalore

Dy. Manager - Operations

(Client – UBS Investment Bank) Jan. 2009 –April 2010


Lead and manage a team of Team Leads /Sr. Analysts / Analysts.

Handled Global Entitlements process which is a part of client on boarding of IB client called UBS.

Handled KYC process for Low Risk Reviews and Australian retail clients and ensure that the team is performing as per the agreed SLA’s on quality standards.

Successfully completed Knowledge Acquisition for Entitlements process and got sign-off on transition deliverables. (Vendor to Vendor transition)

Carried out Performance appraisal to the team members and provided performance feedback.

Successfully completed adhoc projects which were given by the client on clean up data for Australian Review.

Handled second level of escalation from onshore team.

Implementation of new application (COT) and replace the current practice in the process get efficiency


Hewlett Packard – Global Business Services June 2007 – Jan 2009

Global Quality Lead.

General Accounting Operations.

Manage a team of Associates and ensuring optimum resource utilization.

Supervision on the performance of teams in General Accounting Operations.

Co-ordinate with Sr. Managers and Managers to review Service Level Agreement / Work in progress in case of new migrations.

Co-ordinate with functional level operations teams for operations balanced scorecard.

Co-ordinate with Sr. Managers / Directors and achieve aspire targets on the identified projects

Auditing the process against the Statement of Work (SLA’s).

Process Base lining and identifying cost of quality for the process.

Validate the process maps for gap analysis.

Lead and manage the special projects for F&A tower.

Underwent Lean Six Sigma methodology trainings.

Assignments undertaken / Key Achievements

Successful implementation of Cost of Quality in all the processes in General accounting operations. (16+ process).

Cost benefit analysis for implementation of training tool and identified 28 HC savings on the efficiency gain on this project.

Volume standardization for Accounts Receivable team and identified 4HC savings.

Having functional model teams.

Conducting Voice of Customer Survey and collecting the feedback from the customers and identify action items for Operations.

Support implementation team on new applications.

Oracle India pvt Ltd May 2006 – May 2007

Team Leader - Accounts Receivable

Lead and manage a team of Sr. Analysts / Analysts.

Carried out Performance appraisal to the team members and provide performance feedback.

Provide mentoring/coaching/training to the Sr. Analysts.

Manage resource allocation within team to ensure efficient and effective resource allocation.

Achieve established quality standards by communicating job expectations provided directions on priorities and monitored individual and team performance.

Effectively resolved escalations and queries sent by the local countries.

Supervise Accounts Receivables, Oracle financial Division, and Credit card processes.

Approval for Service request- Credit approvals, Debit note creation approvals, Write off approval.

Handled day-to-day operations and planning effectively to meet strict deadlines.

Worked on Oracle ERP AR module.

Reconciliation of Intercompany revenue and closing the books before cutoff time on every month.

HSBC Electronic Data Process India Pvt Ltd Nov 2000 to Aug 2005

Process Executive


Handled Internet outward Payments team.

Handle day to day operations and meet the Service Level Agreement for the Internet banking team.

Dealt with Swift messages, sort codes, chaps payments, & fidewire (ABA),

Investigate (Currency payments like USD, EUR, GBP & CCY payments) non receipts of funds with Beneficiary banks and assisting them to route the payment correctly to the beneficiary bank.

Handled of Inbound and Outbound Calls to validate the Payments.

Auditing the work done by other team members.

Dealt with Treasury Department in U.K for booking Forex - rates for different currencies.

Train Team members.

Academic Qualifications

MBA in finance management from symbiosis Institute of Management studies through distance education program.

Bachelor of Commerce from Osmania University.

Personal Profile

Date of Birth : 21st Jan, 1979.

Passport Number : A8593501

Visa : US B1 Visa (Valid till 2020)


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