Felicia Y. Williams
Cary, NC 27518
Phone: 919-***-****
E-mail: *******.************@*****.***
OBJECTIVE
A position with a dynamic organization which offers upward mobility and professional growth opportunities.
EDUCATIONAL
EXPERIENCE
University of Phoenix – Masters of Business Administration
North Carolina State University – Bachelor of Arts in Political Science
TECHNICAL SKILLS
SAP, SAP CRM, Google Docs, Google Analytics, Windows Operating System - MS Office Suite – Outlook, PowerPoint, Access, Excel, Word, SharePoint, Kronos, Lotus Notes, Crystal Reports, Financial Analysis, Skype for Business, GoTo Meeting and proprietary software products.
PROFESSIONAL EXPERIENCE
Belk, Inc
Strategic Sourcing Analyst
September 2019 to Present
Charlotte, NC
•Work closely with Strategic Sourcing Managers to perform strategic sourcing activities.
•Conducts accurate financial analysis of comparative bids.
•Leads the collection, analysis, and total cost ownership analytical activities.
•Develops forward looking pricing forecast models.
•Works with Finance to calculate savings against budget and forecast.
•Interviews internal stakeholders to develop service specification levels.
•Completes supply market research and presents learnings from research/analysis.
•Collects data and prepares monthly sourcing reports.
•Executes low risk / low dollar supplier contracts / events
•Independently manages sourcing and contracting activities for lower risk products/services (typically up to approximately $100,000-$200,000)
•Researches new vendor sources
•Develops and RFIs/RFPs
•Prepares for vendor and stakeholder meetings and negotiations
•Performs financial analysis of bids and contracts
•Performs contract administration (e.g. contract quality assurance, processing statements of work, contract change requests, and submitting contracts for accounting approval)
•Supports Strategic Sourcing Manager on high dollar and high risk/complex products/services.
•Develops strong working relationships with team members and business partners to achieve desired outcomes for issues and objectives.
Google via Akorbi Professional Services
Project Cost Analyst (Contract)
February 2018 to July 2019
Durham, NC
•Led creation of purchase orders (POs) for expenses and inventory
•Ran daily reports to identify payment statuses.
•Ensured for accurate payment of liabilities - review invoices and approve for payment or
•Worked with Accounts Payable team to address specific errors, 2) Escalated to business based on a defined set of criteria and thresholds.
•Issued and monitored tickets for issue tracking.
•Utilizing Google Docs, monitored vendor POs, invoices, and payment schedules and worked with external partners, as needed.
•Used Google Docs, to create, document and update procedures and workflows.
•Managed data integrity for all sources of assigned data.
•Used Google Analytics, to track and maintain project commitments and expenditures.
•Performed dashboard maintenance such as tracking PO, PFR, and WO against each other.
•Worked with the Project Controls to identify performance metrics, monitored progress, and effectively communicated progress.
•Reported material and labor consumption.
•Participated in the development and improvement of project controls systems and tools.
•Assisted stakeholders in executing change management processes, PO workflows, project cost analysis.
•Regularly followed up with vendors and stakeholders to maintain deadline driven data inputs.
International Paper via Manpower Temporary Service
Supply Chain Administrator (Contract)
October 2017 to December 2017
Georgetown, SC
•Contract
•Utilized SAP CRM to build customer base, run customer analytics and to implement customized business processes.
•Gathered data and conducted analysis with the goal of improving the organization’s supply chain.
•Identified underperforming product areas and suggested improvements/resolutions to problems.
•Assisted in the negotiation of supplier contracts or service agreements which fell out of the scope of normal sales opportunities.
•Created ad-hoc reports for anomalies which would occur which would impact the flow of
product.
3GTMS, Inc.
Implementation Analyst (Full time)
April 2016 to April 2017
Raleigh, NC
• Full-time
• Utilized SAP CRM for customer account management and to implement customized business process for new and existing clients.
• Implemented 3GTMS software at client
sites.
• Trained clients via Skype for Business, GoTo Meeting, and/or Webinars on the use of the 3GTMS product.
• Trained clients on usage of SAP and how it worked with 3GTMS software.
• Traveled to meet with clients onsite for additional training and implementation of software and go-live support.
• Built strong relationships with internal customers and key suppliers.
Butterball, LLC
Logistics Procurement Analyst (Full time)
July 2008 to April 2016
Garner, NC
• Full-time
• Utilized SAP CRM for customer account management – used to target specific customers, stored customer data, ran customer analytics, boosted customer retention, and to drive more revenue to the company.
• Provided daily, weekly and monthly rates
and analysis, metrics and forecast
reporting to Sr. Management regarding
on time deliveries, carrier performance,
plant performance,
detention, shipment history, carrier
compliance and various other reports
using Excel and Access.
• Initiated RFPs and RFQs for plant build
construction projects.
• Negotiated vendor contracts.
• Created charts and graphs to reflect
trends over time regarding
vendor/supplier/carrier performance.
• Performed ad-hoc reporting and root
cause analysis/research for sales and
operations.
• Managed web-based transportation
management system contract
configurations.
• Used SAP and other reporting tools to
research and correct any variances due
to non-conforming product, low product
inventory and to prevent/reduce future
occurrences
• Acted as 1st level of support regarding
issues with the transportation
management system which
housed all data pertaining to rates,
contracts, and freight payment.