Customer Service Manager
Resume:
********@*****.***
ADDRESS:
PSC 80 BOX 14942 APO, AP 96367 KADENA, AB
OBJECTIVE
Seeking an opportunity to be a great Waitress for the MCCS Team by performing outstanding customer service
SKILLS
Leadership
Critical Thinking
Communication Skills
Strong Work Ethic
Positive Customer Service
Problem Solving
Organizational Skills
Money Management
HAYLEE YOUNG
EXPERIENCE
MANAGER/WAITRESS / THE OLDE DUTCH RESTAURANT
Logan, Ohio
February 2014 – June 2019
Resolved customer concerns in a professional manner
Adapted to different computer systems and programs
Provided training to all members of staff on company policies, health and safety policies, and customer service
Demonstrated strong teamwork and multitasking ability in a fast-paced environment
Responsible for independently closing down a restaurant by reconciling daily sales numbers, configuring employee tips, assuring accurate accounting for the daily books and verifying all cash and credit card entries were accounted for
Managed front of house duties including creating schedules for employees and ensuring staff members completed assigned tasks
RESIDENT ASSISTANT / CARLIN HOUSE
Logan, Ohio
December 2016 – April 2017
Resistant’s care provider
Empathy, Listening and communication skills
EDUCATION
ASSOCIATE OF APPLIED SCIENCE
(OCCUPATIONAL THERAPY ASSISTANT)
Zane State College
Zanesville, Ohio
Graduated May 2019
Certification in Occupational Therapy December 2019
HONORS HIGH SCHOOL DIPLOMA
Logan Hocking High School
Graduated May 2016
REFERENCE
Mike Erb - General Manager at The Olde Dutch Restaurant
Phone: 740-***-****
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