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Manager Customer Service

Neyshabur, Razavi Khorasan Province, Iran
May 11, 2020

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Foroogh Soleymani

IT Manager

Marital Status: Married



Emam khomeini 22/3 p 18, Nishapur, Razavi Khorasan About

Accomplished and energetic IT Manager with a solid history of achievement in Manager. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include IT, Leadership and web Programming. My specialties include quickly learning new skills and programming languages, problem solving, responsive design principles, website optimization, Model View Controller (MVC) methods of organizing code. So far I have JavaScript, HTML, CSS, Bootstrap, PHP and symphony under my belt. I've started learning Node.JS, MongoDB, and Git/GitHub. I'm still enthusiastically grabbing onto any other programming languages, frameworks, or principles I can integrate into the coding web in my head.


Diploma of Math

Branch : Math

Institute/University : Farzanegan

GPA : 19.13

2001 - 2005

Bachelor of Information Technology

Institute/University : Shahrood

GPA : 15.28

2005 - 2009

Master of Information Technology

Branch : E-Commerce

Institute/University : Shiraz

GPA : 16.92

2010 - 2012

Work Experiences


IT Manager : University of Medical Sciences-22bahman Hospital From : December 2017

Tasks and Achievements :

Review project plans to plan and coordinate project activity and use ITIL to make them better

■ Manage backup, security and user help systems.

■ Develop and interpret organizational goals, policies, and procedures.

■ Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

■ Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

■ Control operational budget and expenditures and make it better.

■ Evaluate data processing proposals to assess project feasibility and environments.

■ Coming up with IT solutions to fix a company’s problems and gain the 12nd in Iran in some concept.

■ Ensuring staff is properly trained on new systems.

■ Develop, test, install, configure and troubleshoot computer hardware, software and network.

■ Assign and review the work of systems analysts, programmers, and other computer-related workers.

■ Setting up accounts for company employees with passwords and permissions. And manage them with Active Directory.

■ Monitoring a company’s systems with security the prime objective.

■ Fixing network faults.(Lan,Wan)


Institute : University of Science and Application

From : September 2011 - July 2018

Tasks and Achievements :

■ Use computers for various applications, such as database management or word processing.

■ Train and assist staff with computer usage.

■ Act as advisers to student organizations.

■ Participate in campus and community events.

■ Supervise undergraduate or graduate teaching, internship, and research work.

■ Participate in student recruitment, registration, and placement activities.

■ Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media.

■ Maintain computer equipment used in instruction.

■ Advise students on academic and vocational curricula and on career issues.

■ Compile, administer, and grade examinations or assign this work to others.

■ Prepare course materials such as syllabi, homework assignments, and handouts.

■ Evaluate and grade students' class work, laboratory work, assignments, and papers.


Excellent leadership

IT management


MVC Framwork

Problem-solving abilities

Microsoft office 2016,2013,2010

Network administration

Active Directory

C++ & c

CompTIA A+

windows server 2016,2012,2008

Linux / Ubuntu





Reading Level

Writing Level

Speaking Level

Listening Level


Reading Level

Writing Level

Speaking Level

Listening Level


Reading Level

Writing Level

Speaking Level

Listening Level


Advanced Computer Networks Institute : shahrood

AWS Concepts Institute: Udemy

B2B E-Commerce

Institute : shiraz

Information Technology Engineering I and II

Institute : shahrood

CompTIA A+ Institute: Udemy


A Two-Level Automatic Help Desk Based on a New Statistical Approach Publisher : IEEE

Date : June 2008

Link : Social Share

in/foroogh-soleymani-85b38146 f.soleymani

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