Facilities Project Manger

Brilynn fields

**** ********* **. **********, **

720-***-**** adc597@r.postjobfree.com

Experienced Project Manager & Development Leader

Solutions-oriented and goal driven training and development leader. Dynamic professional with a proactive, caring, collaborative, can-do attitude, who possess expert skills in driving transformational change through management, client/customer relationship building, development. Formally recognized for team building, leadership, and organization skills. Proficient in training new hires and assisting ongoing employee professional development. Exceptional communication and presentation skills. Skilled collaborator with an impeccable track record of achieving company long- and short-term goals both financially and organizationally. Advanced negotiating skills for bids and contracts. Efficient in improving processes, enhancing productivity, and implementing creative solutions. Advanced technical proficiency in MS Office, Social Media Platforms, Canva, and Writing Contract Proposals.

Leadership & Consulting

Team Training & Education

Public Speaking

Identifying Cost-Effective Solutions

Multiple CRM Tools

Training Program Development

Written & Verbal Communication

Process & Procedure Improvement

Collaborating with cross functional teams

Client Relationship Building

Sales and Contract Bidding

Professional Experience

Front Street Facilities Solutions/CS-Hudson, Hauppauge, NY 02/2012 – Present (Full Time and Contract)

Project Manager Client Solutions and Strategic Vendor Partnerships

Developing partnerships with several companies supported by CS Hudson/Front Street to understand challenges, perspective, and opportunities for improvement in the field of Commercial Construction

Schedule, coordinate, and confirm completion of all handyman, electrical, plumbing, and other related scopes f

Implement and execute internal operational initiatives to simplify our process, improve quality, service, and efficiency as well as maximize the margins of Profit and Loss

Delivering facilitation and change management that influences positive movement within team member engagement and business effectiveness measurements.

Partnering with management to develop organizational policies and procedures that allowed team members to shift their servicing mindset and drive a customer centric culture

Managed and scheduled general contractors on small and large construction rollouts to ensure that scopes of work, budget not to exceed amounts, and closeouts were executed properly

Reading, negotiating, correcting, and finalizing project scopes for clients and relaying those initiatives to the field

Oversee team/individual small & large projects for various commercial clients, retail facilities and subcontractors

Managing corporate accounts and client relationships including but not limited to: Michael Kors, JC Penney, Phillips Van Heusen (all brands: Tommy Hilfiger, Bass, Calvin Klein), Chipotle, Rue 21, Sprint, Target, Party City, Joseph A Bank, Men’s Warehouse and more

Develop and maintain ongoing relationships with clients to better understand and deliver upon their needs regarding current and future projects

Write and submit RFP’s to clients for facilities related requests

Develop and maintain relationships with subcontractors and GC’s with many trades on a national scale

Manage project budgets, bring in projects under cost; calculate profit/loss for projects

Attend to punch list items after completion of walk-throughs or items that were missed during the remodel, e.g., missed painting a wall or leveling out an area of tile flooring

Was Project Lead, running two back-to-back Target Flooring Rollouts, 600 stores in 3-week time frame, bringing in 66% of $1.5 million dollars for the company on both projects

Maintain effective communication and request for change orders when needed on projects

Create scope of work videos via YouTube for vendors to adhere to/abide by for large rollouts

Ensure close out documents and completion photos were properly signed by management and submitted to corporate clients for payment

Professional Experience Continued

eCenter Management, Melville, NY 07/2017– 2/2019

Director of Sales Recruiting - Head of Talent Acquisition

Assisted the CEO and Partners with Development of recruiting strategies for top B2B sales professionals nationally through various industries. Tasks including coordinating meetings, maintaining calendars, managing office, checking background records for accuracy and completeness, and compiling pros and cons of candidates.

Employed professional communication skills to foster relationships with the leadership team, vendors, and candidates as well as external and other internal departments. Encouraged clear and concise communication between all parties involved in business.

Developed and implemented 5 step hiring process for sourcing, testing, and placing top talent

Effectively communicated with CEO’s and high-level decision-making executives to define and implement solutions to minimize the length in hiring gap of open requisition.

Developed and facilitated the ongoing teaching and training of sales professionals in: Pitches, CRM, Storytelling, Objection handling, Quality question asking, and developed and implemented certifications to test in these specific areas

Built out a compact pipeline of sales professionals with a proven track record of doing over 2 million in the B2B sales arena as well as a pipeline for entry level professionals looking to enter the arena of B2B sales for in various types on industries.

Built trusted relationships with both clients and candidates to deliver desirable outcomes for both parties with focused efforts on team building and culture inclusion, which had a positive impact on maintaining and growing a thriving sales team

Service Repair Specialist, Manhattan, NY 11/2013 – 7/2014

Manager of Operations,

Supervised all office duties on jobs and projects; supervised and coached office coordinators, managed and lead a team of 8 project managers and service coordinators to fill short- and long-term projects from commercial clients

Performed duties related to training both new and existing employees to drive workforce optimization and organizational development and to meet long-term company goals in an efficient and effective manner

Developed and implemented team building exercises for the New York Based location in order to foster and grow a posisive company culture that elevated emplotee enthusiasm and encouraged more productivity in the office

Identified, implemented and evaluated best practices, including system developments and cost-effectic opperational standards for job close outs.

Responsible for billing, proposals, job increases, and payments on jobs from a client and vendor standpoint.

Oversaw facility operations to ensure facility requirements were met within established budget, & design plans for facility improvements to meet production goals & to provide superior customer service

Experienced in operations restructuring to address business growth, reduce cost, and improve service.

Supervised and managed the budgeting store refreshes and Grand Opening for Uniqlo on 5th Avenue NY, NY with a budget of a million dollars to meet and exceeded the facility presentation and maintenance on Grand Re-Opening Day

Interviewed all potential employees, scheduled staff, evaluated performance and made recommendations for promotions. Developed monthly evaluations and trainings based on the strengths, weaknesses and long-term goals of the individuals. Established a team spirited environment through a positive & proactive leadership style

Trained management in their daily jobs, projects, proposals & deadlines. Empowered the coordinators to make smart and calculated business decisions in order to better service the clients and meet deadlines

Consulted with business partners to identify training needs and developed training programs based on these needs. Conducted new hire training and ongoing staff education.

Monitored progress of employees and success of training programs by tracking and reporting on performance and managing training records.

Coached employees to provide post-training support, encourage their continued education and progress, and make recommendations for improved performance.

Education

Master of Arts in Communication Arts, 12/11

New York Institute of Technology (NYIT) Old Westbury, NY

GPA 3.85, Deans Honor Roll

Bachelor of Science in Business Administration: Marketing and Accounting 12/09

New York Institute of Technology (NYIT) Old Westbury, NY

GPA 3.32, Athletic Directors Honor Roll

Associate of Arts in Liberal Arts, 5/07

Otero Junior College La Junta, CO

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