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Human Resources & Operations

Toronto, ON, Canada
May 11, 2020

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A Versatile, Scrum certified, accomplished & results-driven Human Resources and Payroll professional with 15+ years of experience with expertise in creating and implementing programs to improve business operations. Strong relationship-building and effective collaboration with management, employees, vendors and clients.

Have good leadership skill in the People and Project management to derive the best value from the team, promoting teamwork and accelerating synergy in solution delivery. Act as a mentor to the team to build very high-performance team and enabler for team to deliver best, optimized solutions to business. Strong negotiation and influencing skills with executive management strategies and adhere to global HR policy groups and business objectives


Human Resources

Payroll, Compensation &Benefits

• Employee Relations & Employee Engagement

• Labor Relations

• People Management

• Business Partnering, HR Compliance & Policies

• Leadership & Team Building

• Talent Management

• Health & Safety

• HR Initiatives & Business strategy

• Data Driven HR Analytics & Performance evaluation

• Regulatory Compliance & Training

• End-to-End Payroll processing, Taxation & Accounting

• Develop and evolve an organization’s pay scale and structure

• Develop a department budget and keep operations within that budget

• Ensure that compensation practices are in compliance with current laws and regulations

• Payroll system (ADP, Peoplesoft)

• Benefit Management

• Leave Management

HR &Payroll system implementation

Immigration Support

Project & Service Management

Reporting & Data analysis

Business Finance & Accounting

Office Administration


Virtusa Consulting & Services Inc. -Canada (Previously known as Polaris)

Principal Consultant(AVP) – “Global HR Business Partner & Lead -Operations” April 2012– Dec2019

Human Resources:

Key member of Global HR Business Team and HR Leader with reporting to HR Head- Americas

Play a noble role to develop key HR initiatives thus contributing to the processes of empowering, enabling and energizing all employees.

Managed entire HR life cycle including talent management for Canada and US geographies and Led all HR operations

Identified and drive the sharing of best practices across functions to facilitate continuous improvement of HR Services and Processes

Building Relationships, connectivity to the organization from offer released condition till fully joined the company

Contributed to the business strategy by helping business leaders to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes

Performance-based compensation processes and other Global HR policies and processes across global functions

Induction of newly joined employees on benefits, Payroll, policies, procedures, Ethics, HR Tools, Info Security, and welfare amenities of the company and Improved company's initial impression with new hires

Administered healthcare benefits; Negotiated benefit packages with healthcare providers, e.g., vision, dental, and flexible spending; Adding and terminating employees to insurance plan as per the guidelines. Played a major role for implementing supplemental health benefit for employees

Facilitated a strong leadership and coaching culture

Conducted periodical connect meetings and Townhalls with Employees, Account teams and Top talents;

Performance Assessment: Ensured that Goal settings, assessment and Performance appraisal reviews are completed and documented in a timely and accurate manner

Rewards and Recognition: - Identified the best performers and facilitated them with Excellence and Spot on quarterly basis within the framework of the policy norms.

Streamlined and Administered vacation management portal for 2000+ employees;

Responsible for the delivery of effective employee engagement strategies

Training: - Consulted with employees and project managers to identify training needs; Arranged periodical training programs

Created an employee handbook and played a key role in publishing policies for Americas

Assignment: - Interacted with the resource fulfillment team and ensured the new joiners and the bench resources are assigned to the projects. Assigned a mentor for the new joiner to discharge his/her roles and responsibilities.

Developed and maintained data analysis, tracking reports and Dashboards as required for the Management and SBUs, such as; weekly and monthly Attrition reports, HR and compliance updates, head count reports, training needs, ensured accuracy/consistency of processes and practices

Compensation: - Responsible for researching the current and upcoming competitive markets and the prevailing wage grid to fix salary for local hires and work permit holders and ensured company's pay scale met legal requirements; Responsible for distributing Increment and Promotion letters

Employee Movement: - Managed all internal employee movements between geographies and provided support with the respective stakeholders for their salary fitment, logistics support, initial accommodation, payroll and orientation to understand policies

Separation: - Managed the entire termination process including retention meetings to retain key talents, exit interviews, final settlement processing, severance and vacation payouts, ID deactivations in the system, issuing Record of Employment to Service Canada

Liaised with Employment counsel and created new comprehensive HR related policies and Employment legislation at the time of the merger

Talent Acquisition: Supported recruitment team for offer negotiations

Maintained active and terminated Employees’ personal files with mandatory documents

Addressed Employees’ issues, Queries and Grievances within timelines agreed

HCM & Payroll system implementation:

Provide functional support for HCM implementation, identify system problems, ensure data integrity, testing of system changes, report writing and process improvement opportunities

Ongoing design, configuration and administration of data & modules including, Onboarding, Payroll integration, Compensation, Time Tracking, Absence Management, Reporting, and Performance Management

Collaborate & liaise on projects with cross functional teams including IT/Business Operations, Payroll, Finance and business managers. Train HR and business users.


Processed payroll for 280+ employees in ADP portal on semi-monthly basis for Canada and provided support to run US payroll for 1500+ employees; Prepared Gross to Gross reconciliation for each pay cycle

Validated T4 slips and distributed to employees

Supported ADP technical team for Payroll data migration and implemented ADP Pay@work for Canada and US payroll;

Immigration, Finance and Operations:

Coordinated with the Attorney and prepared Immigration applications\petitions; draft forms and supporting letters and gathered supporting documentation for work permit visas through regular and LMIA programs;

Monitored Prevailing wage charts published by the Government to fix compensation for the work permit visa holders

Coordinated with Internal and Statutory auditors for audit compliance; SOX, GAAP, Payroll, System and Immigration audits

Played an Administrator role for Company’s bank account; Managed Account Receivables, vendor payments, Corporation, Payroll, GST, EHT and Income tax payments thru wire transfer

Prepared Provision reports for Vacation, Insurance spending account and bonus payments

Acted as liaison for all Government related services

Partnered with Global HR &Mobility team to manage all phases of the mobility cycle.

Issued Employment verification, Port of Entry, Business Visa invitation letters

Organized Annual parties, Townhall meetings and other connect meetings for employees and the leadership team

Polaris Software lab limited- India - Senior Manager, HR October 2000– Apr 2012

Managed entire HR life cycle from hiring to separation for Canada and US Geographies from offshore for 4 years

Emp ID creation & Deactivation, Personal master data changes in HRMS for Americas region

Co-ordinated with respective stakeholders for Employee movements to other Geographies

Conducted Induction meetings for the new joiners on Payroll, taxation, benefits, policies and HR Tools,

Processed payroll for 8000+ employees in ERP portal for Polaris -India; Handled Final settlements, taxation, statutory deductions and remittances, Provident Fund withdrawals and Claim reimbursement;

Payroll Data migration for APAC, UK and ANZ locations. Prepared Global Payroll and Headcount reconciliation to avoid duplication in processing payroll

Made Payroll and Financial entries in Peoplesoft Financial application

Achievements in POLARIS:

Won the “Konark” title in 2008 – (The "Konarks" are those in the organization who are committed and dedicated to the growth of the company and have been consistent in their performance. They are the ones who are excellent in their work and aligned to the company's values who have consistently contributed to the company both qualitatively & quantitatively. These are the people who have gone the extra mile for the company.)

Won the “Best Business support executive” award in 2007

Won the “Spot Excellence Award” in 2008 for single handedly migrated all payroll data from Peoplesoft to Adrenalin Payroll system

Played a key role in Implementing Health insurance group plan benefit for employees in Polaris-Canada (2015)

Carnival Heights – Multichain Restaurant, India\ Manager, Operations - July 1998 to Sep 2000

ICM Computers, India \ Officer, Operations - Sep 1997 to Jun 1998

Education Qualifications and Certifications:

- Certified Professional Scrum Master

-PG-Diploma program in Human Resources Development;

AIIMS, Chennai India

-Master of Business Administration – Finance;

IGNOU, New Delhi, India -Bachelor of Commerce; Madras University, India

-Article training program; Chartered Accountants of India

Technical Certifications and expertise:

-Visual Basic 5.0 and Oracle 8.0 from

Radiant Software (P) Ltd., India

-Completed Peoplesoft Financial Certification course

Polaris Technical team

-Expertise in ADP – Pay@work, Adrenalin HRMS & Payroll, Taleo, Oracle HRMS

-Expertise in MS-Office suite

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