Wendy A. Orr

Email:adc57h@r.postjobfree.com Phone: 518-***-****

SUMMARY SKILLS

Dedicated, customer-friendly, experienced receptionist with over 5+ years of experience. Seeking another receptionist position in the Albany, New York or Schenectady, New York area.

Customer Service Skills

Fast Learner

Typing Skills

Team Player

Marketing Skills

Coordination Skills

Excel/Microsoft Word

Strong Work Ethics

Management Skills

EDUCATION

Associates Degree in Hospitality, Manchester Community College Manchester, CT, (Aug 2004 -Jun 2006)

PROFESSIONAL EXPERIENCE

AccuStaff: Receptionist – Albany, New York (Mar 2014 – present)

Coordinated multiple meetings for our directors/staff members/and customers

Compiled a list of data and entered customers contact information

Answered phones in a timely and professional manner

Managed clients priorities and schedule considerations

Proofread and processed paperwork

Jean Paul Spas & Salons: Receptionist– Albany, New York (Mar 2012-Mar 2013)

Identified key appointments for salon customers and managed schedule from start to finish

Made marketing calls to increase overall sales for their product lines

Called customers to remind them of their appointments

Complexions Day Spa: Receptionist – Albany, New York (Sep 2011- Feb 2012)

Courteously greeted clients when they arrived

Successfully scheduled appointments and provided exceptional customer service

Proactively called customers to let them know about new product lines

AAA Of Hudson Valley: Receptionist-Albany, New York ( Oct 2008-Apr 2011)

Greeted Customers and verified information when they arrived and directed them to the appropriate departments

Assisted the CEO, Management, and Travel Agents with multiple projects

Responsible for managing multi-line phone system and provided exceptional customer service skills to our customers

Updated visitor information in system

Cachet Salon: Receptionist – Albany, New York (Aug 2006 – Oct 2008)

Worked on a multiple line phone system

Provided excellent customer service to the existing clients and salon members

Made marketing calls to customers to increase hair product sales

Contact this candidate