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Manager Program

Location:
Norristown, PA
Posted:
May 11, 2020

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Resume:

MIKE TOMMARELLO

** ****** *****

Eagleville, Pennsylvania 19403

215-***-****

adc531@r.postjobfree.com

Linkedin.com/in/MikeTommarello

SUMMARY

A forward-thinking, results driven and enterprising leader who empowers an organization to link technical requirements with new business strategy, ensure convergence of customer requirements to engineering deliverables, and close gaps drives to maximize capabilities and efficiencies. A program manager with an eye toward future cloud migration challenges and its impacts to procedures, implementations, process improvement, strategic planning, negotiations and contracts, change management, business analysis, training and mentoring, systems management, and quality assurance. Additional proficiencies include testing and troubleshooting, client/vendor relations, compliance, regulations, and reporting.

EXPERIENCE

COMCAST, Philadelphia, Pennsylvania

Senior Program Manager, 2017-2019

Managed migration of monolith biller application to refactored environment. Specifically, oversaw product catalogue and end-to-end testing in an Agile Scrum environment. Led architecture team to development a new offer hierarchy for five lines of business to improve market response. Product owner with responsibilities to align future offer strategies with key product management team. Translate business requirements into technical requirements for Amdocs software delivery. Established feedback loop between E2E testing and business acceptance to ensure business requirement were met. Injected real life scenarios into value assurance test plans/cases and achieved approved results.

Simplified 20-year product catalog and developed new requirements for new product catalogue system.

Documented features, assisted in grooming user stories, and provided backlog prioritization for scrum team while minimizing customization.

Program Manager, Comcast via Yoh Services, 2017

Led execution and delivery for Comcast business internet gigabit devices. Operationalized latest technology to provisioning systems and associated internal software tools/applications. Functioned as primary point of contact with engineering and quality assurance during market trials. Compiled and built telemetry metrics driven by market trial entrance and exit criteria. Evaluated readiness of field operation tools and systems. Collaborated with program leadership and key stakeholders identifying remedies to concerns/issues.

Successfully completed customer trials for ePON platform producing Gigabit symmetrical internet speeds, headend & customer premise equipment.

Responsible for preparing internal teams and setting expectations for SMB fiber customer experience. Project manage the deployment of headend OLT and fiber to the premise.

Deployment Program Manager, Comcast Business via Academy Telecom, 2013-2016

Managed migration of Microsoft Office 365 from Comcast datacenter to Microsoft Azure environment. Led architecture team to create a new integration flow from 3rd party product catalog to Comcast billers. Aligned sales training and Go-To Market content with Microsoft Office 365 and Comcast ISVs such as Carbonite, F-Secure, Hostway, etc.

Other experiences include supervised large cross-functional teams for company programs from customer-premise equipment (CPE). Launched Wi-Fi across all regions providing customer experience in time for nationwide TV advertisement starring Titus Welliver. Influenced functional division and regional resources in organizations to meet product management commitments, developed risk assessments and communication planning.

Deployed 60,000 Cisco wireless gateways providing national Wi-Fi coverage.

Migrated 300,000 Microsoft Hosted Exchange mailboxes to Microsoft Cloud

AT&T MOBILITY, King of Prussia, Pennsylvania

Professional Technical Project Manager, 2012-2013

Utilize radio frequency engineering expertise to lead cross-functional teams for long term evolution (LTE) deployments across Eastern Pennsylvania market. Coordinated secondary and tertiary teams including Ethernet backhaul, project management office (PMO), and field operations. Directed $200,000,000 capital expenditure.

Deployed 100 license-protect cell sites saving in 6-month period to save from FCC penalties.

Managed eight different vendor companies throughout LTE expansion project.

Delivered LTE to 1100 cell towers on time and on budget.

Capacity Project Manager AT&T via Academy-Telecom, 2010-2012

Directed million-dollar projects for upgrading radio and backhaul elements. Managed end-to-end responsibilities including budgeting, delivery, execution, and true up. Deployed Ethernet backhaul in preparation for LTE. Specialized in spectrum limited circumstances.

Harvest GSM spectrum from 1000+ sites in preparation for LTE overlay

Deploy ethernet-to-the-cell for 100+ 3G sites

IWPC, Warminster, Pennsylvania

Technical Liaison, 2009-2010

Sold conference memberships to wireless equipment vendors. Directed and chaired wireless conferences with largest North American and European operators in areas of base station infrastructure, backhaul, and handset quality. Oversaw Wi-Fi Offload on wireless operators RAN infrastructure. Directed in building wireless solutions including DAS and microcells. Led self-optimizing networks (SON).

Chaired over 10 international conferences

Led executives from top 10 worldwide wireless companies

ADDITIONAL EXPERIENCE

VANU INC, Cambridge, Massachusetts, Senior Sales Manager, 2007-2009. Generated new sales to tier 2/3 wireless operators while creating new market applications for software-defined radio equipment. Aligned partner solutions with company products to maximize customer value. Resolved customer issues in both pre/post-sales stages. Trueposition, King of Prussia, PA, Product manager/Sales Engineer, Eliminated technical barriers from the sales cycle for E911 mobile location. Product management lead to AT&T and T-Mobile for enhancements to E911 accuracy. Other experience upon request.

EDUCATION

TEMPLE UNIVERSITY, Philadelphia, Pennsylvania, MBA., Marketing, 2001

VILLANOVA UNIVERSITY, Villanova, Pennsylvania, MSEE, Communications, 1996

PENNSYLVANIA STATE UNIVERSITY, State College, Pennsylvania, BSEE, Electrical Engineering 1993

PROFESSIONAL DEVELOPMENT

Caramanico Sales Training, 2009

TECHNICAL SKILLS

SmartSheets, Microsoft Project, MS Office 365, Visual Basic, Visio, Mapinfo, SQL, Tableau, BMC Remedy, RF Prediction tools

Interests

Kubernetes and Docker container orchestration, Cloud Migration strategies to simplify business needs.



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