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Customer Service Manager

Location:
Lagos, Nigeria
Posted:
May 11, 2020

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Resume:

ROSANWO JUMOKE PATIENCE

Block **B, T.O.S Benson Estate, Owutu, Ikorodu, Lagos State.

Phone: 090******** Email: adc518@r.postjobfree.com,

Gender: Female, DOB: 20 November 1995

Management * Administration * Customer Service * Team work Marketing * Relationship Building

PROFILE

I am a competent administrative management officer with over a year’s experience of marketing/business development, administration, client service with an objective to contribute effectively to the growth and productivity of a world-class company driven by shared commitment to excellence and to seek a challenging opportunity to use my unique set of skills.

As a highly motivated individual who has a sense of urgency and the ability to work in a fast-paced environment, I am committed to making a positive and lasting impression on every company that I work for. I am open to learning, growing and taking direction in order to achieve the organization’s goals.

WORK EXPERIENCE

HMO/Administrative Officer

Extra-Clean Cleaning Company 2012-2013

Key Responsibilities:

Responsible for administrative aspects of the company.

Prepare daily, weekly, and monthly report to the managing director

Make and receive phone calls

Receive and sort mails

Ensure that client are getting the type and quality of care they need

Front Desk Receptionist

Herald Consulting Firm, Ikorodu 2017-2018

Key Responsibilities:

Attending and receiving clients

Responsible for making and receiving calls

Mailing clients

Computer operations

s

Commerce and Marketing Teacher (NYSC)

Omega Science High School Benue State 2018- 2019

Planned, prepared and delivered instructional activities based on the approved curriculum that facilitate student learning

Maintained up-to-date knowledge of education in primary grades

Developed schemes of work and lesson plans

Communicated learning objectives outcomes to students

Identified and selected methods and instructional resources to meet students' varying needs

Organized the classroom and instructional resources to create a positive learning environment.

EDUCATION

BSc., Banking and Finance

Olabisi Onabanjo University,Ago Iwoye,Ogun State 2013-2017

Senior Secondary School Certificate

Government Modern College,Owutu,Ikorodu,Lagos State

2008-2013

PROFESSIONAL QUALICATION:

Membership Human Resources Management, USA 2019

SKILLS AND ATTRIBUTES

Ability to organize clerical work, administration, and control systems; meet established deadlines and excellent customer service skills.

Computer: Microsoft Office Word

Quick learner with good grasping ability, Action-oriented and result-focused.

Excellent oral & written communication skills.

Ability to listen attentively, communicate persuasively and follow through diligently.

Ability to self-manage and self-motivate

Persuasion and Influencing skills, strong negotiating skills

Fluent in English and Yoruba languages.

REFEERES

To be provided on request



Contact this candidate