Veronica Vela

Certified Paralegal with extensive experience in Management,

Corporate Legal Representative in Mortgage Servicing, Loan Default, Litigation, Foreclosure, Bankruptcy, Title Defects, and Loss Mitigation. Licensed Realtor with experience in Real Estate, Contracts and Commercial Lending.

2728 Castlecove Dr.

Grand Prairie, TX, 75052

469-***-****

adc4pf@r.postjobfree.com

adc4pf@r.postjobfree.com

EXPERIENCE

Eagle One Realty, Keller, Tx — Real Estate Agent - Team Leader

May 2019 - Current

● Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or leasing properties. Residential & Commercial Real Estate Experience, Keller, Tx — Real Estate Agent July 2018 - May 2019

● Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or leasing properties. Residential & Commercial Calxy, Dallas, Tx — Legal Manager

April 2018 - October 2018

● Responsible for handling Non Disclosure Agreement contracts and Due Diligence request.

● Responsible for handling RFP’s and coordinate with internal and external customers.

● Coordinate terms and conditions and contractual documents and requirements.

● Provide a variety of administrative task related to Intellectual Property matters, patents, trademarks and

temporary to permanent employment contracts.

● Administer contract from time of signature to delivery of the software.

● Access, maintain and utilize CRM information management system.

● Maintain the Legal Department’s document database. Capital One, Plano, Tx — Principle Default Operations Risk Manager

July 2016 - February 2018

● Managed preparation of Foreclosure, Bankruptcy, REO, Loss SKILLS

CRM, MSP, ECM, CMS, SERENGETI

TRACKER, SASSY, SATURN, BANK OF

AMERICA MORTGAGE SERVICING,

AS400, NICE, APPTAKER,

FASTRIEVE, MERS, I-PORTAL, LS

VALUATION, ARIBA, NICE,

HOMEBASE/HOMESAVER, LOAN

STATUS, POWERLINK, PRICE BLAST,

MORTGAGE SERVE, MAESTRO, DRI,

LENSTAR WEB, COGNOS,

WORDPERFECT, MICROSOFT

OUTLOOK, MICROSOFT OFFICE,

MICROSOFT EXCEL, MICROSOFT

WORD, GROUPWISE, NEEDLESS,

NOTARY PUBLIC, DATA ENTRY,

10-KEY, LEGAL & LETTER WRITING,

EMPOWER, ENCOMIA,

DEFAULT.NET, LPS DESKTOP, E-

MASON CLARIFIRE, BAC BUSINESS

PORTAL, VENDORSCAPE, PACER,

MLS, NTREIS, MATRIX, ZIP FORMS

LANGUAGES

Spanish

Mitigation, and Non-default related mortgage loan account files and including an in-depth review of the loan activity, letters/notices and any default or non-default actions of each account.

● Prepared for legal appearances by reviewing loan files, production documents and ensure all documents were received, validated, processed and executed timely in accordance to local and internal policies and guidelines. Prepared own flight arrangements.

● Coordinated and prepared documentation to comply with local, state, and jurisdictional requirements and possess specific knowledge of all documentation/exhibits/business records to be used at hearings, trials, depositions, mediations, TRO hearings and/or telephonic trials.

● Determined and analyzed testimony support needs and locate required documentation/exhibits/business records through system of records.

Bank of America, Fort Worth, Tx — AVP, Operations

Team Manager

May 2011 - July 2016

● Managed a team of mortgage resolution specialist in litigation, title oversight; and intake with focus on complying with quality standard and productivity. Ensured litigation assignments and tile defects were complied with applicable laws, Investor, reviewed contracts for third party vendors and corporate guidelines.

● When the team was not available to attend court appearance. Provided Paralegal expertise as Corporate Representative cases required court appearances at hearings, mediations, depositions, TRO (Temporary Restraining Order) hearings and/or telephonic trials and provide testimony and other loan-related information in support of cases.

● Established team goals/objectives, and appropriate monitored, tracked, communicated and reported achievements and results. Prepared month-end statistical reports which record team accomplishments. As part of performance management conducted portfolio audits to ensure compliance. Evaluated staff training and development needs.

● Constantly challenged daily workflow and seeking-out efficiencies within the process. • Maintained settlement authority of $25,000 while consistently managed expenses of within financial guideline.

● Managed recruitment process including and selecting candidates. Evaluated team training and development and provided professional development career pathing coaching. Provided appropriate opportunities for advancement and career-pathing.

● Conducted monthly account auditing for staff performance and evaluated team and compliance, accuracy, and efficiency.

● Conducted management procedures and salary reviews. Provided daily coaching and feedback to associates.

● Compiled team and departmental performance related reports using Word, Excel and PowerPoint.

Barrett, Daffin, Frappier, Turner Engle, LLC Addison, TX — Paralegal

November 2007 - April 2011

EDUCATION

Champions School of Real Estate, Fort Worth, Tx —

Licensed Real Estate Agent

July 2018

Arlington Career Institute, Arlington, Tx — Certified Paralegal

May 1999

Mountain View College, Dallas, Tx

Richland Community College, Dallas, Tx

INTERNSHIP

City of Dallas Attorney’s Office, Dallas, Texas

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