Manager Project

Jennifer Edie, PMP

adc4nb@r.postjobfree.com *** Pushaw Station Road

706-***-**** Sunderland, MD 20689

Security Clearance: TS/SCI with Full-Scope Polygraph

EXPERIENCE:

●16 years project management and strategic support for the Department of Defense and Intelligence Community

●Technical and functional requirements gathering

●Process improvement using collaboration tools and process engineering

●IT change and project management using ITIL and PMI processes

●Knowledge management, technical writing and documentation management

JOB SUMMARY:

SSATi – Ft. Meade, MD Nov2019-Present

Systems Engineer

Systems Engineer for the AMPLIFIER Development team. Manage Jira ticketing system for the development requirement requirements and provide support to the Product Owner. Created design documents and architectural diagrams for the upgraded system deployed in January 2020. Maintain program documents and the SharePoint Site. Gather requirements to assist developers with the development and maintenance of the system.

Bridges Inc. - Ft. Meade, MD Aug2018-Nov2019

Project Manager

Responsible for deploying Network Security and Boundary Solution systems worldwide. Managed multiple teams of network engineers, systems engineers, ISSOs, configuration managers responsible for implementing network solutions and troubleshooting issues and break fixes for mission requirements. Developed and maintained an Integrated Master Schedule used to report schedule timelines and resources at the PEO level. Implemented process improvements to assist the organization in being more efficient in responding to customer tickets and queue management. Oversaw the process for DCAB approval of new change requirements within the organization.

Cornerstone Defense - Ft. Meade, MD Nov2016-Aug2018

Project Manager

Manage the integrated master schedule (IMS) for the two year development project of Digital Rights Management (DRM) and Data Protection tracking the timeline, milestones and resources for development activities and tasking of the systems administrators, database administrators, developers, and testers. Responsible for adhering to the Agency’s

Risk Framework for Information Systems by updating or drafting System Security Plans and assigning Information Assurance Vulnerability Alert (IAVAs) and patches to the System Admins and DBAs. Developed a process to document change management and configuration management for all configuration items in order to maintain control over the hardware and software of all of the organizations’ systems. Implemented an Agile process using Jira and Confluence to track developmental requirements and bug fixes for the data protection program. Identified areas requiring process improvements and created process guides to assist the team. Implemented a service desk with afterhours support and a ticketing system for customers to submit Break/Fix issues and system enhancements to the DRM/DP team. Created user guides, installation guides, CONOPs, and System Engineering documents to support the development and system administrator teams.

Booz Allen Hamilton - Ft. Meade, MD Jan2016-Nov2016

Systems Engineer/Project Management

Advise leadership on process engineering and best practices for expanding and modernizing all the operational teams within the Targeting Management and Governance Division. As the Deputy Technical Task Officer led a team of 18 systems engineers and ensure they were meeting contractual requirements. Established a process to document changes to the mission systems and update the system security plans. Developed a work breakdown structure (WBS) to reflect all activities and the amount of resources required to achieve the mission’s two year goal. Created and maintained a targeting roadmap schedule in M.S. Project that tracked timelines, milestones, and the 5 year modernization efforts which are tied to resource allocation and budget. Worked with a team of developers to build a ticketing system that will track the customer technical and functional requirements in order to develop or enhance the systems the organization is responsible for. Developed a variety of technical and strategic documents that provided guidance on policy, rules and authorities for the operational teams as well as system capability documents.

SharePoint Project Manager Sep 2015-Jan 2016

Managed a SharePoint development team responsible for re-architecting the Intelligence Advanced Research Project Activity (IARPA) SharePoint Site within IntelShare’s infrastructure. Collected requirements to aid with the design of an employee portal that utilized site collections for each directorate to include libraries, site documentation approval tracker, an IT help desk, a tracking tool for onboarding/offboarding, pages, lists, forms and out-of-the-box workflows. Developed and maintained a M.S. Project plan utilizing a four-phased development approach to meet the aggressive six month deliverable. Facilitated meetings to gather and document requirements for each office directorate and documented all requirements for the developers. Created a project plan that included a scope document, governance document, testing plan, and a sustainment plan.

Prosync Technologies – Ft. Meade, MD Sep 2014-Sep2015

Systems Engineer/ IT Project Manager

Identified operational mission capability needs and IT solutions and improvements required for modernization of their complex systems. Created a project plan that detailed the scope and timeline of the mission’s two-year roadmap to address the 220 targeting capability needs. Developed a targeting strategy document and a Concept of Operations (CONOPs) for Third Party targeting modernization. Assisted the mission’s threads team by creating process diagrams and storyboards detailing the functional and technical requirements and workflows for the targeting processes and systems. Implemented a roadmap that illustrated the necessary process improvements required to maximize mission efficiency, system performance, data quality and integrity, secure sharing, and legal compliancy. Supported the web transformation directive by assisting with the transition of the organization’s SharePoint environment from a non-compliant web server to the agency’s new Mission Utility Cloud on the SharePoint server farm. Implemented an Engineering Change Board to vet and approve new requirements during spin cycle development for each system.

CACI - Ft. Gordon, GA Jul 2012-Sep 2014

IT Project Manager

Served as a project manager, managing complex systems transitions and over 50 mission migrations into a new facility for an agency at Ft. Gordon and led a matrix team of 25 IT and I&L personnel. Directed a $10 million project to install the Distributed Common Ground System (DCGS-AF) Point of Presence, Network Infrastructure, and mission DGIF workstations. Assisted the AF with meeting the Information Assurance (IA) and the system security requirements for the agency and wrote the System Security Plan (SSP). Performed enterprise-wide integration and functional support planning of the systems and missions according to the site’s strategic plan and the Integrated Master Schedule. Supervised the Network Engineers to develop Engineering Design Plans according ITSM and ITIL methodologies to implement Change, Configuration, Incident and Problem management. Provided an analysis of cost to the Engineering Change Approval Board before every major system change or deployment. Drafted Memorandums of Agreement/Understanding and Service Level Agreements between the IT organization and external customers. Responsible for tracking all IT and Build of Material (BOM) acquisitions over $10 million/year for the organization. Ensured that all IT systems followed all data center polices and IT security. Developed the IT organization’s technical library which aligns with the system security plans, configuration management data base, and the agency’s system engineering management tool and implemented a new process to ensure engineers update engineering drawings on a regular basis.

General Dynamics Information Technology (GDIT) - Ft. Gordon, GA Oct 2010-Jul 2012

IT Project Manager

Managed numerous projects for the Information Technology Directorate (ITD) to support the mission migrations and system transitions into a newly constructed government facility. Forecasted costs for each system transition and mission migration into the new facility and briefed to the approval board. Tracked the purchase requests and submitted to the acquisition team for each mission migration and documented using MS Project. Gathered mission operational requirements and system dependencies and documented within the Mission Migration Plans and System Transition Plans. Collaborated with mission leads, IT fit-up and network engineers to develop Engineering Change Plans for implementation. Ensured that systems and missions were moved according to the site’s strategic plan and the Integrated Master Schedule. Assisted the Transition Task Force (TTF) with the facilitation of mission requirement reviews. Worked closely with installation technicians, network, software, and systems engineers to ensure all necessary infrastructure and software was installed according to missions’ requirements. Followed ITIL best practices and the Enterprise change management process by using SM7 and SM9 to track and monitor the work through implementation, quality assurance, quality control, ISSM, and Configuration Management.

Varen Technologies -Ft. Meade, MD Aug 2009-Oct 2010

SETA Support/ SharePoint Support

Provided SETA and SharePoint support for the Comprehensive National Cybersecurity Initiative 7 (CNCI 7) and the Cross Domain Solution (CDS) office. Assisted in developing the office’s strategic plan and aligning it with the Directorate’s goals and roadmap. Planned and organized all aspects of the semi-annual Cross Domain Technical Forum (CDTF) for the Unified Cross Domain Management Office (UCDMO) to include the acquisition of contract support and developed a tool in SharePoint to track the contracts and planning details for the Forum. Drafted technical studies, system engineering, requirements, acquisition, and program management documentation for leadership and maintained document storage and versioning control of all of the organization’s projects. Implemented new techniques and introduced new tools to assist the organization in more efficient planning and engineering processes. Maintained the Microsoft Office SharePoint 2007 Assured Information Sharing site and designed numerous subsites, customized lists, libraries, web parts, content types and managed all the SharePoint permissions for the sites and libraries.

Varen Technologies -Ft. Meade, MD Mar 2008-Aug 2009

Intelligence Planner/Project Manager/SETA

Coordinated intelligence planning efforts for the Expeditionary SIGINT Support Office (ESSO) with the Defense Intelligence Operations Coordination Center (DIOCC) and the J2 /J3 offices of USEUCOM and USNORTHCOM to ensure the Agency was meeting their strategic planning efforts. Researched and gathered agency capabilities throughout the extended enterprise and used the National SIGINT Requirements Process (NSRP) to align with the COCOMS current and future intelligence and operational needs. Facilitated operational planning teams (OPT) to gain subject matter expertise for Analysis & Production and SIGINT collection capabilities; and conducted reviews for Contingency Plans (CONPLAN) and Operational Plans (OPLAN). Participated in the Master Scenario Event List (MSEL) intelligence planning conferences supporting USNORTHCOM and USEUCOM, and developed Functional Support Plans (FSP) and Theater Campaign Plans (TCP) using the Joint Operation Planning and Execution System (JOPES) planning process. Developed project schedules to meet the Defense Intelligence Operations Coordination Center's (DIOCC) deliverable time-lines. Managed all of the division's actions from senior management and all costs for TDY travel and created a tool within SharePoint to track both.

L-3 Communications - Annapolis Junction, MD Oct 2006-Mar 2008

Project Management and SETA Support

Provided Joint Capabilities Integration and Development System (JCIDS) SETA support for the Cross Domain Solutions office. Maintained the contract deliverables such as project schedules, weekly activity reports, and monthly assessment to the PEO office. Assisted in the requirements gathering of Analysis of Alternatives for a large Combined National Cybersecurity Initiative (CNCI) project. Tracked all projects and their tasks in the Integrated Master Schedule and updated on a weekly basis to provide to the PEO. Provided technical writing support to system engineers and acquisition professionals by drafting statement of works, CDRLs, CICAs, and engineering documents and managed the document storage system and configuration management database.

Department of Defense - Ft. Meade, MD May 2006-Oct 2006

Registry Action Officer

Tasked actions to the product line managers and ensured senior leadership approved all documentation in a timely manner. Reviewed and edited documents so they were in the proper format and with correct classification before being delivered for the SIGINT Director's review. Worked closely with the Office of General Counsel (OGC) and Analysis and Production lines to ensure that time-sensitive FISA and operational information was processed expeditiously.

Department of Defense - Overseas Location Apr 2003-May 2006

Executive Visit Officer

Managed and Planned the Executive visit program for a government site for all distinguished visitors to the site. Created a new process and database to track incoming visitors which generated agendas for the visits of GO/FO, Ambassadors, and high-ranking officials scheduled to meet with the Command. Supervised three individuals to ensure they utilized DoD Protocol standards and provided training for them. Developed project schedules to ensure the visitors’ schedules were on-track. Presented the weekly base-wide visitor briefing to the Commander, D/Commander, Chief of Staff, and the Service Cryptologic Element (SCE) commanders. Provided capability overviews and set-up briefings throughout the operations areas for incoming visitors. Assisted in the development of the base's visitor web site.

Eagle Environmental Services - Overseas Sep 2001-Apr2003

Program Manager

Managed a government contract of over 80 escorts responsible for escorting foreign national contractors working within an overseas U.S. government facility. Responsible for tripling the employee work base within a 3 month period in order to support the government's increased requirements. Recruited and trained all employees and ensured they adhered to the government's security policies. Managed the company expenditures and processed all employee timecards. Worked closely with the government security personnel to ensure that local work personnel met security criteria.

U.S. Army Jun 1997-Oct 1999

Arabic Linguist (Honorable Discharge)

EDUCATION/CERTIFICATIONS:

Project Management Professional (PMP) 2018

ITILv3 Certification 2011

ACQ 101- Fundamentals of Systems Acquisition Management, Defense Acquisition University 2009

16 credits toward M.S. in IT Project Management, Colorado Technical University 2008

Paralegal Certification 1999

B.A. History/French - Roanoke College 1996

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