AKASH HITESH PATEL
adc4m3@r.postjobfree.com
WWW.LINKEDIN.COM/IN/AKASH-PATEL-B1353B104
OBJECTIVE
Ensure the goals and objectives of the organization I work for are met by utilizing the knowledge and experience I have in administration as well as gain knowledge from my colleagues and seniors.
SKILLS
Excellent Customer Service
Interpersonal
Effective Communication
Negotiation
IT Skills
Problem Solving
Planning and Organization
Time Management
Multi-tasking
Attention to Detail
Integrity
Process Improvement
Listening Skills
Telephone Skills
Teamwork and Adaptability
Outstanding Reporting Skills
Relationship Building
Data Entry
CERTIFICATIONS
Investment Funds in Canada (IFIC) Certification in progress
EXPERIENCE
FANSHAWE STUDENT UNION: OASIS CAFETERIA – CASHIER
September 2019 – Current
Handling of the cash register, receiving cash, processing debit and credit transactions from the clients.
Maintaining of the cash float on a daily basis.
Directing all client complaints and inquiries to the manager on duty and providing exemplary customer service.
PETRO CANADA – GUEST SERVICE ASSOCIATE
July 2019 – January 2020
RESTAURANT MANAGER - KOROGA GARDEN BAR & RESTAURANT
December 2017 – August 2018
Accurately handled the cash counter, administration and paperwork.
Effectively recruited, trained and supervised staff.
Addressed all client complaints and enquiries professionally.
Consistently created strategies to improve profitability of the business.
Overlooked the stock levels and ordered supplies as needed.
Consistently liaised with clients, staff, suppliers and licensing authorities.
Revitalized the atmosphere of the restaurant leading to revenue increase.
OFFICE MANAGER - THE WINE COMPANY LIMITED
February 2015 – December 2017
Developed and implemented company policies by setting up procedures and standards for all employees to follow.
Effectively managed director’s appointments and schedules.
Professionally addressed all client enquiries and resolved disputes quickly and effectively and providing exemplary customer service to all clients.
Coordinated with the Human Resource to maintain company policies as required and paperwork for hiring and terminating.
Established and assigned responsibilities and tasks among the office staff.
Accurately ensured financial goals and objectives are met.
Actively involved in planning of company and execution of company events.
Professionally devised strategies on business growth through increased revenue and market share.
Consistently motivated employees to increase productivity and quality of work.
Reviewed and all supplier quotations for supply of products and services.
Interviewed office staff, provided orientation and training to all new recruits.
Systematically prepared all monthly reports on PowerPoint and presented confidently to the company directors at the end of the month.
RETAIL STORE SUPERVISOR AND BOOK KEEPER - ADARESH ENTERPRISES
July 2012 – January 2015
Effectively supervised the day to day operations of the retail store.
Performed the duties as a key person in charge of punctually opening and closing the store on a daily basis.
Accurately performed the duties of a cashier receiving cash and checks from clients and giving back change to the client.
Basic book keeping duties as directed by the head accountant and assisting the cost controller on pricing of products.
Sourcing suppliers and negotiating with them for the best discounted rates.
EDUCATION
POST GRADUATE CERTIFICATE – OPEARATIONS MANAGEMENT
Fanshawe College, London, Ontario – April 2020 (Currently enrolled)
POST GRADUATE CERTIFICATE – PROFESSIONAL FINANCIAL SERVICES
Fanshawe College, London, Ontario - April 2019
Analyze client data and information to formulate Financial Planning Strategies.
Create a comprehensive Financial Plan.
Evaluate Canadian Statute law as it applies to the formulation of Financial Planning Strategies.
Analyze compliance cases to reconcile planner advise and conduct against industry accepted practice and conduct and reflect the Code of Ethics.
Analyze client or business risk management needs and recommend appropriate Financial Products.
UNDERGRADUATE DEGREE – BACHELOR IN BUSINESS ADMINISTRATION - FINANCE OPTION
Kenya Methodist University, Nakuru, Kenya - April 2016
Knowledge on how the International Finance sector works in the global economy.
Impact of various government regulations and how it affects the Financial Sector of an economy.
Analyzing the Financial Statements of a company and how it can be used to make strategic decisions.
ACHIEVEMENTS, LEADERSHIP AND VOLUNTEER EXPEREINCE
Participated in the annual Nairobi Securities Exchange investment challenge in 2015.
Elected as the Secretary for LEO Club for the year 2010-2011.
Achieved the Gold, Silver and Bronze Certificate in The President’s Award – Kenya which falls under the Duke of Edinburgh’s International Award.
Took part in the Annual Tree Planting exercise and Environment Awareness held at the Lake Nakuru National Park in memory of the Late Wangari Mathaai who started the Green Belt Movement in 1977-2002.