PROFESSIONAL EXPERIENCES

Floor Supervisor (Management) Nov 2017 – Feb 2020

Vans

• Hiring and training high-performing employees committed to deliver outstanding customer service.

• Analyzed and authorized merchandise returns and prepared reports before and after for management.

• Communicating job expectations by planning, monitoring and enforcing the policies and procedures of the company.

• Delivering excellent customer service to customers through respectful engagements

Sales Associate Jan 2016 – Nov 2017

Sears

• Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service.

• Operated cash registers, managed financial transactions, and balanced drawers.

• Directed customers to merchandise within the store, and ensured that theirs needs are met.

• Introduced promotional offers and products to clients. Sales Floor Associate Sep 2014 – Jan 2016

Forever 21

• Performed closing cash drawer audits; created store deposits, and prepared cash drawers for the following day.

• Handled the tasks of offering outstanding customer service by extending help in locating required goods.

• Consumed a great knowledge of cash handling along with customer service.

• Handled all cash and store funds, corrected tills and safes discrepancies, prepared bank deposits and completed change orders. VOLUNTEER EXPERIENCE

Soccer Coach May 2014 – Present

Canadian Tamil Soccer Association (CTSA)

• Coordinating organized warm-ups, scrimmage and challenging practice skills.

• Supervising interaction and skills development both on & off the soccer field.

• Motivating children between ages 4 to 16 in their efforts to attempt new activities and become optimistic and confident team members Physical Therapist Assistant Mar 2018 – Sep 2019

St. John’s Rehab, Sunnybrook

• Observed patients before, during, and after therapy, noting the patient’s status and reporting it to the physical therapist.

• Treated patient, using a variety of techniques, such as massage and stretches

• Educated the patient and family members regarding what to do post-therapy Internal Communications Sep 2017 – Apr 2018

Ryerson University – Ted Rogers School of Management Course Union

• Provided leadership to union members by providing guidance on methods of completion for projects and addressing student concerns.

• Worked closely with carious team to budget for and organize events.

• Successfully developed new promotional materials and strategies to improve student engagement

EDUCATION

Bachelor of Commerce- Business Management Sep 2016 – Dec 2019 Ryerson University

Avneesh

Ravikanthan

adc4ly@r.postjobfree.com

647-***-****

Toronto, Ontario

SUMMARY

Experienced Sales Associate with

over 5 years of working in the Retail

industry. Demonstrated initiative,

comfortable with public speaking

and with the right attitude when

engaging with clients. With under

minimal supervision, gained the

ability to work under pressure

EXPERTISE

Customer Service

Expert

Leadership

Advanced

Problem Solving

Advanced

Microsoft Systems

Word, PowerPoint, Excel,

SharePoint, and Outlook

Languages

Bilingual- English, and Tamil

EXTRACURRICULAR ACTIVITIES

Soccer Referee Association (2016)

President of Mother Teresa

Athletic Council (2015)

P Relations – Mother Teresa

Athletic Council (2015)

Senior Volleyball Team (2015)

Varsity Soccer Team (2014)

Junior Volleyball Team (2013)

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